#32389 · DOBLE COBRAMENT
ID interno: 10918000010701261
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Error al conectar al Servidor Central
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
18/2/26, 16:41
Resuelto
—
Actualizado
19/2/26, 8:59
Asignado
Feb 19, 2026 08:18 AM
Respondido
—
Completado
—
First resp. due
Feb 19, 2026 05:41 PM
Due by
Feb 20, 2026 05:41 PM
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: N1 Support
Descripción
Bona tarda!
Necessitem si us plau que feu una devolució a una clienta a la qual se li ha cobrat dues vegades el mateix import. El número de tiquet és 0000000B45000040260, i la targeta és 46597527****5969. El cobrament ha sigut a les 11:01:27 i és un import de 29,99 euros. Moltíssimes Gràcies.
Atentament,
Brownie Rambla
JSON crudo (detalle completo)
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