#32337 · RV: Pedido material ECI Pamplona con retraso

ID interno: 10918000010684275

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Software

Subcategoría

APP Materiales Tiendas

Tipo

Incidencia

Canal

E-Mail

SLA

SLA Soporte HQ

Grupo

Brownie (HQ)

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Patricia Ortolà

Técnico

Marc De Mena

Departamento

Administración

Request Type

Incidencia

Creado

16/2/26, 10:23

Resuelto

Actualizado

16/2/26, 11:26

Asignado

Feb 16, 2026 12:11 PM

Respondido

Completado

First resp. due

Feb 17, 2026 11:23 AM

Due by

Feb 18, 2026 11:23 AM

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Marc De Mena

Descripción

Buenos días,

 

Os reenvío el e-mail de ECI Pamplona, he mirado en Metabase para poder comprobar lo que dicen y no me sale que han hecho ningún pedido en febrero, me extraña porque dicen que han recibido parte.

Me podéis confirmar que el pedido está solicitado?

 

Muchas gracias,

Un saludo.

 

New_Logo_01_.gif

Patricia Ortola
Purchasing & Contract Specialist

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+33 699715287
www.browniespain.com

 

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

 

 

 

De: Paula Oliva Amillano <paula.oliva@browniespain.com>
Enviado el: viernes, 13 de febrero de 2026 15:28
Para: Patricia Ortola <patricia.ortola@browniespain.com>
CC: Carla Gutierrez <carla.gutierrez@browniespain.com>; ECI Pamplona <ecipamplona@browniespain.com>
Asunto: Pedido material ECI Pamplona con retraso

 

Buenos días

 

Hoy 13/2/2026 nos ha llegado el pedido de material que creemos corresponde con el que hicimos la semana pasada (4/2/2026), pero faltan algunas cosas.

También nos ha llegado del pedido de finales de enero (que no estaba aprobado) un detector de billetes, pero el resto de lo que estaba pedido tampoco ha llegado.

Adjuntamos el Excel con toda la información por si se pudiese revisar y enviarnos lo que falta.

También dentro de las cajas nos ha llegado un albarán que no corresponde con lo que había dentro (adjuntamos foto).

 

 

Muchas gracias, Paula

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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_2027750089843102072_parse_1756374920406219744\">\n<div class=\"x_1266127446WordSection1\">\n<p class=\"MsoNormal\"><span style=\"\">Buenos días,</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Os reenvío el e-mail de ECI Pamplona, he mirado en Metabase para poder comprobar lo que dicen y no me sale que han hecho ningún pedido en febrero, me extraña porque dicen que han recibido parte.\n</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Me podéis confirmar que el pedido está solicitado?\n</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Muchas gracias,</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Un saludo.</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<div>\n<table class=\"x_1266127446MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"635\" style=\"width:476.25pt\">\n<tbody>\n<tr>\n<td width=\"125\" valign=\"top\" style=\"width:93.75pt; padding:0cm 0cm 0cm 0cm\">\n<p style=\"margin:0.1pt\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"95\" height=\"95\" style=\"width:0.9916in; height:0.9916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7184141&amp;ACTION=FILE\" alt=\"New_Logo_01_.gif\"/></span></a><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">Patricia Ortola</span></b><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"><br/>\n</span><span style=\"font-size:8pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">Purchasing &amp; Contract Specialist</span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"><br/>\n<br/>\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7184142&amp;ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7184143&amp;ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7184144&amp;ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7184145&amp;ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"280\" valign=\"top\" style=\"width:210pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:black\">C/ Castanyer 29<br/>\n08022 - Barcelona, Spain<br/>\n</span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">+34 932 377 066<br/>\n+33&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:rgb(61, 61, 63)\">699715287</span></a><br/>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"635\" colspan=\"3\" valign=\"top\" style=\"width:476.25pt; padding:0cm 0cm 0cm 0cm\">\n<p style=\"margin:0.1pt; text-align:justify\"><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">&nbsp;</span></p>\n<p style=\"margin:0.1pt; text-align:justify\"><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada,\n y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos\n por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición\n a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">personal@browniespain.com</a>&nbsp;Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario,\n o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje\n original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p style=\"margin:0.1pt\"><span style=\"font-family:&quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<p style=\"margin:0.1pt\"><span style=\"font-family:&quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n</div>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b>De:</b> Paula Oliva Amillano &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:paula.oliva@browniespain.com\">paula.oliva@browniespain.com</a>&gt;\n<br/>\n<b>Enviado el:</b> viernes, 13 de febrero de 2026 15:28<br/>\n<b>Para:</b> Patricia Ortola &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:patricia.ortola@browniespain.com\">patricia.ortola@browniespain.com</a>&gt;<br/>\n<b>CC:</b> Carla Gutierrez &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:carla.gutierrez@browniespain.com\">carla.gutierrez@browniespain.com</a>&gt;; ECI Pamplona &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:ecipamplona@browniespain.com\">ecipamplona@browniespain.com</a>&gt;<br/>\n<b>Asunto:</b> Pedido material ECI Pamplona con retraso</p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">Buenos días</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">Hoy 13/2/2026 nos ha llegado el pedido de material que creemos corresponde con el que hicimos la semana pasada (4/2/2026), pero faltan algunas cosas.</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">También nos ha llegado del pedido de finales de enero (que no estaba aprobado) un detector de billetes, pero el resto de lo que estaba pedido tampoco ha llegado.</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">Adjuntamos el Excel con toda la información por si se pudiese revisar y enviarnos lo que falta.</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">También dentro de las cajas nos ha llegado un albarán que no corresponde con lo que había dentro (adjuntamos foto).</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">Muchas gracias, Paula</span></p>\n</div>\n</div>\n</div>",
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