#32337 · RV: Pedido material ECI Pamplona con retraso
ID interno: 10918000010684275
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
APP Materiales Tiendas
Tipo
Incidencia
Canal
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Administración
Request Type
Incidencia
Creado
16/2/26, 10:23
Resuelto
—
Actualizado
16/2/26, 11:26
Asignado
Feb 16, 2026 12:11 PM
Respondido
—
Completado
—
First resp. due
Feb 17, 2026 11:23 AM
Due by
Feb 18, 2026 11:23 AM
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc De Mena
Descripción
Buenos días,
Os reenvío el e-mail de ECI Pamplona, he mirado en Metabase para poder comprobar lo que dicen y no me sale que han hecho ningún pedido en febrero, me extraña porque dicen que han recibido parte.
Me podéis confirmar que el pedido está solicitado?
Muchas gracias,
Un saludo.
|
C/ Castanyer 29 |
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La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
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De: Paula Oliva Amillano <paula.oliva@browniespain.com>
Enviado el: viernes, 13 de febrero de 2026 15:28
Para: Patricia Ortola <patricia.ortola@browniespain.com>
CC: Carla Gutierrez <carla.gutierrez@browniespain.com>; ECI Pamplona <ecipamplona@browniespain.com>
Asunto: Pedido material ECI Pamplona con retraso
Buenos días
Hoy 13/2/2026 nos ha llegado el pedido de material que creemos corresponde con el que hicimos la semana pasada (4/2/2026), pero faltan algunas cosas.
También nos ha llegado del pedido de finales de enero (que no estaba aprobado) un detector de billetes, pero el resto de lo que estaba pedido tampoco ha llegado.
Adjuntamos el Excel con toda la información por si se pudiese revisar y enviarnos lo que falta.
También dentro de las cajas nos ha llegado un albarán que no corresponde con lo que había dentro (adjuntamos foto).
Muchas gracias, Paula
JSON crudo (detalle completo)
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_2027750089843102072_parse_1756374920406219744\">\n<div class=\"x_1266127446WordSection1\">\n<p class=\"MsoNormal\"><span style=\"\">Buenos días,</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\">Os reenvío el e-mail de ECI Pamplona, he mirado en Metabase para poder comprobar lo que dicen y no me sale que han hecho ningún pedido en febrero, me extraña porque dicen que han recibido parte.\n</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Me podéis confirmar que el pedido está solicitado?\n</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\">Muchas gracias,</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Un saludo.</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<div>\n<table class=\"x_1266127446MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"635\" style=\"width:476.25pt\">\n<tbody>\n<tr>\n<td width=\"125\" valign=\"top\" style=\"width:93.75pt; padding:0cm 0cm 0cm 0cm\">\n<p style=\"margin:0.1pt\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"95\" height=\"95\" style=\"width:0.9916in; height:0.9916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7184141&ACTION=FILE\" alt=\"New_Logo_01_.gif\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">Patricia Ortola</span></b><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br/>\n</span><span style=\"font-size:8pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">Purchasing & Contract Specialist</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br/>\n<br/>\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7184142&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7184143&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7184144&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7184145&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"280\" valign=\"top\" style=\"width:210pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:black\">C/ Castanyer 29<br/>\n08022 - Barcelona, Spain<br/>\n</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">+34 932 377 066<br/>\n+33 <a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:rgb(61, 61, 63)\">699715287</span></a><br/>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt; font-family:"Arial", sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"635\" colspan=\"3\" valign=\"top\" style=\"width:476.25pt; padding:0cm 0cm 0cm 0cm\">\n<p style=\"margin:0.1pt; text-align:justify\"><span style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\"> </span></p>\n<p style=\"margin:0.1pt; text-align:justify\"><span style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada,\n y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos\n por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición\n a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">personal@browniespain.com</a> Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario,\n o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje\n original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p style=\"margin:0.1pt\"><span style=\"font-family:"Arial", sans-serif\"> </span></p>\n<p style=\"margin:0.1pt\"><span style=\"font-family:"Arial", sans-serif\"> </span></p>\n</div>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b>De:</b> Paula Oliva Amillano <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:paula.oliva@browniespain.com\">paula.oliva@browniespain.com</a>>\n<br/>\n<b>Enviado el:</b> viernes, 13 de febrero de 2026 15:28<br/>\n<b>Para:</b> Patricia Ortola <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:patricia.ortola@browniespain.com\">patricia.ortola@browniespain.com</a>><br/>\n<b>CC:</b> Carla Gutierrez <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:carla.gutierrez@browniespain.com\">carla.gutierrez@browniespain.com</a>>; ECI Pamplona <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:ecipamplona@browniespain.com\">ecipamplona@browniespain.com</a>><br/>\n<b>Asunto:</b> Pedido material ECI Pamplona con retraso</p>\n</div>\n</div>\n<p class=\"MsoNormal\"> </p>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\">Buenos días</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\">Hoy 13/2/2026 nos ha llegado el pedido de material que creemos corresponde con el que hicimos la semana pasada (4/2/2026), pero faltan algunas cosas.</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\">También nos ha llegado del pedido de finales de enero (que no estaba aprobado) un detector de billetes, pero el resto de lo que estaba pedido tampoco ha llegado.</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\">Adjuntamos el Excel con toda la información por si se pudiese revisar y enviarnos lo que falta.</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\">También dentro de las cajas nos ha llegado un albarán que no corresponde con lo que había dentro (adjuntamos foto).</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\">Muchas gracias, Paula</span></p>\n</div>\n</div>\n</div>",
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