#32314 · Reposición
ID interno: 10918000010663001
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Hardware
Subcategoría
Nedap
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
14/2/26, 11:28
Resuelto
16/2/26, 10:33
Actualizado
18/2/26, 10:47
Asignado
Feb 16, 2026 11:29 AM
Respondido
Feb 16, 2026 11:33 AM
Completado
Feb 18, 2026 11:47 AM
First resp. due
Feb 17, 2026 08:00 AM
Due by
Feb 18, 2026 08:00 AM
Tiempo de resolución
47.1 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Buenos días,
Nos estamos dando cuenta de que están pitando en la puerta la mayoría de las ventas. Las estamos pasando por la placa como siempre pero, aun así, muchas pitan al salir.
Por otro lado, en la app de la repo nos están saliendo todas las franjas horarias en blanco, no nos aparecen las ventas que estamos haciendo.
¿Nos podríais ayudar?
Un saludo.
Donosti.
Resolución
Hola,
Ya se ha soluciona la incidencia con la placa el tema y la reposición hemos visto que también funciona.
Un saludo.
Sergio.
Sergio.
JSON crudo (detalle completo)
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