#32291 · Fondo de caja tpv 1 y 2
ID interno: 10918000010618521
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Error personal tienda
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
13/2/26, 8:26
Resuelto
17/2/26, 11:05
Actualizado
19/2/26, 11:48
Asignado
Feb 17, 2026 12:04 PM
Respondido
Feb 17, 2026 12:05 PM
Completado
Feb 19, 2026 12:48 PM
First resp. due
Feb 16, 2026 09:26 AM
Due by
Feb 17, 2026 09:26 AM
Tiempo de resolución
98.7 h
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Buenos días.
A habido un problema al abrir y meter el fondo de caja en los tpvs 1 y 2. Al meter la cantidad de 300€ y darle a fondo de caja en ambas cajas a salido el ticket que pone que el fondo de caja es 0€ en vez de 300€.
Un saludo Iranzu.
Resolución
Hola,
Escribir aqui la resolucion.
Un saludo
JSON crudo (detalle completo)
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