#32285 · Ventas 10, 11 y 12 ECI Castellana
ID interno: 10918000010618443
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Procedimientos LSRetail
Tipo
Consulta
Canal
CAU
SLA
—
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Consulta
Creado
12/2/26, 16:19
Resuelto
17/2/26, 11:03
Actualizado
19/2/26, 11:48
Asignado
Feb 17, 2026 12:02 PM
Respondido
Feb 17, 2026 12:03 PM
Completado
Feb 19, 2026 12:48 PM
First resp. due
—
Due by
—
Tiempo de resolución
114.7 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Buenas tardes, en Castellana llevamos desde las 15:34 del 10 de febrero sin poder registrar las ventas en el TPV porque se nos fue la corriente y hoy ya nos ha llegado el cable, por lo que hemos podido ya encenderlo de nuevo. Tenemos las ventas de estos días en tickets regalo pero nos preguntamos si se podrían volcar las ventas del Corte Inglés en el TPV para que sean más fiables las ventas y devoluciones. Queremos hacerlo de la mejor manera posible para que el stock cuadre por inventario y registro de Power Bi ya que algún ticket regalo se nos ha podido pasar al igual que las devoluciones apuntadas.
Quedamos pendientes de respuesta y gracias.
Resolución
Hola,
Ya se ha explicado como proceder.
Un saludo.
Sergio.
Sergio.
JSON crudo (detalle completo)
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