#32282 · STOCK
ID interno: 10918000010618389
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Procedimientos LSRetail
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
12/2/26, 14:42
Resuelto
16/2/26, 13:48
Actualizado
18/2/26, 14:47
Asignado
Feb 13, 2026 11:26 AM
Respondido
Feb 16, 2026 02:48 PM
Completado
Feb 18, 2026 03:47 PM
First resp. due
Feb 13, 2026 03:42 PM
Due by
Feb 16, 2026 03:42 PM
Tiempo de resolución
95.1 h
Overdue
NoFirst resp. overdue
SíEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Hola, buenas tardes. Os escribo porque una compañera devolvió un bolso el martes y era una tara. Estoy haciendo la tara, pero no puedo porque el bolso no se ha subido al stock. La devolución está bien hecha, entonces no se si es un fallo del programa. Voy a
ajustarlo yo manualmente, pero quedo a la espera de vuestra respuesta.
Muchas gracias de antemano.
Resolución
Hola
Se ha corregido este error, por favor si vuelve a suceder avisadnos.
Un saludo.
JSON crudo (detalle completo)
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