#32280 · Ipad Serrano
ID interno: 10918000010618359
Estado
Pausada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Suite O365
Tipo
Incidencia
Canal
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Visual
Request Type
Incidencia
Creado
12/2/26, 13:25
Resuelto
—
Actualizado
9/4/26, 13:55
Asignado
Apr 2, 2026 10:12 AM
Respondido
Apr 7, 2026 11:29 AM
Completado
—
First resp. due
Feb 13, 2026 02:25 PM
Due by
Feb 16, 2026 02:25 PM
Tiempo de resolución
—
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: N1 Support
Descripción
Buenas tardes,
Hemos intentado toquetear el iPad de Serrano pero no tenemos activo PowerPoint, Excel, Teams no Power Bi, nos pide metermail y contraseña.
Ya nos decís algo,
Muchas gracias
Saludos
JSON crudo (detalle completo)
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