#32261 · RV: Análisis de inventario 11/02/2026
ID interno: 10918000010608601
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
Tienda Francesc Macià (BCN)
Request Type
Incidencia
Creado
11/2/26, 8:48
Resuelto
—
Actualizado
12/2/26, 7:26
Asignado
—
Respondido
Feb 12, 2026 08:26 AM
Completado
—
First resp. due
Feb 12, 2026 09:48 AM
Due by
Feb 13, 2026 09:48 AM
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
De: Francesc Macià
Enviado el: miércoles, 11 de febrero de 2026 9:37
Para: IT <it@browniespain.com>
CC: Patricia Rodriguez <patricia.rodriguez@browniespain.com>; Evelyn Arnaiz <evelyn.arnaiz@browniespain.com>
Asunto: Análisis de inventario 11/02/2026
Buenos días, adjuntamos Excel con diferencias del inventario.
Casi todos los negativos que tenemos son devoluciones de online realizadas en la tarde de ayer, que hoy nos siguen apareciendo en estado de vendido en línea sin embargo ya aparecen en nuestro stock. La pala fue pasada correctamente en cierre.
Gracias .
Resolución
Hola chicas
Cancelo ticket ya que este ticket es para el email de IT no de Soporte
Un saludo.
JSON crudo (detalle completo)
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_8857046112234848743_parse_9086662806707590955\">\n<div class=\"x_2104533800WordSection1\">\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"font-family:"Calibri", sans-serif\">De:</span></b><span style=\"font-family:"Calibri", sans-serif\"> Francesc Macià\n<br/>\n<b>Enviado el:</b> miércoles, 11 de febrero de 2026 9:37<br/>\n<b>Para:</b> IT <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:it@browniespain.com\">it@browniespain.com</a>><br/>\n<b>CC:</b> Patricia Rodriguez <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:patricia.rodriguez@browniespain.com\">patricia.rodriguez@browniespain.com</a>>; Evelyn Arnaiz <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:evelyn.arnaiz@browniespain.com\">evelyn.arnaiz@browniespain.com</a>><br/>\n<b>Asunto:</b> Análisis de inventario 11/02/2026</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Buenos días, adjuntamos Excel con diferencias del inventario.\n</p>\n<p class=\"MsoNormal\">Casi todos los negativos que tenemos son devoluciones de online realizadas en la tarde de ayer, que hoy nos siguen apareciendo en estado de vendido en línea sin embargo ya aparecen en nuestro stock. La pala fue pasada correctamente en cierre.</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Gracias .</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"><span style=\"\"><img width=\"497\" height=\"643\" style=\"width:5.177in; height:6.6979in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7111636&ACTION=FILE\"/></span></p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>",
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