#32253 · precios no cargados tpv brownie y eci las palmas
ID interno: 10918000010608497
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Replicaciones
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
10/2/26, 19:19
Resuelto
11/2/26, 15:56
Actualizado
13/2/26, 16:45
Asignado
Feb 11, 2026 04:55 PM
Respondido
Feb 11, 2026 04:56 PM
Completado
Feb 13, 2026 05:45 PM
First resp. due
Feb 12, 2026 08:00 AM
Due by
Feb 13, 2026 08:00 AM
Tiempo de resolución
20.6 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Miguel Bru
Descripción
Buenas tardes,
Escribimos de nuevo porque los nuevos precios de rebajas siguen sin aparecer en nuestro tpv de brownie, ya hemos enviado varios mails explicando que nos ha pasado con todas las bajadas que ha habido.
Por otro lado, en el terminal del corte no están cargados muchos artículos y tenemos que meter la referencia genérica en muchos de ellos, sobre todo los más novedosos, lo que nos ralentiza la venta. No sabemos exactamente a qué departamento escribir, así que queremos dejar constancia por aquí.
Quedamos a la espera de una respuesta,
Muchas gracias y un saludo 😊
Resolución
Revisado.
JSON crudo (detalle completo)
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