#32223 · INVENTARIO ERRÓNEO PALMA DE MALLORCA
ID interno: 10918000010585931
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
Tiendas
Request Type
Incidencia
Creado
9/2/26, 15:28
Resuelto
—
Actualizado
12/2/26, 7:30
Asignado
—
Respondido
Feb 12, 2026 08:30 AM
Completado
—
First resp. due
Feb 10, 2026 04:28 PM
Due by
Feb 11, 2026 04:28 PM
Tiempo de resolución
—
Overdue
SíFirst resp. overdue
SíEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Buenas tardes,
Acabamos de revisar el inventario tras ser aprobado y no sabemos por qué no coincide del todo lo que nos pedía/faltaba en la zebra al momento de hacerlo con lo que aparece en el excel que descargamos después, a demás de que las unidades tampoco coinciden, dejamos algunos ejemplos:
|
CAMISETA ASIMETRICA BUFANDA |
XS |
VINO |
W26-0136-027-313 |
2 |
1 |
-2 |
|
|
|
|
|
|
|
|
|
(De este modelo sólo faltaba 1, aún así en ERP Stock hay 2 y en RFID stock hay 1 aparece como una diferencia de -2) ¿? |
|
|
|
|
|
|
|
Article |
Size |
Color |
Code |
ERP stock |
RFID stock |
Difference |
||||
|
BOLSO OVALADO TACHAS |
U |
NEGRO |
W26-0505-015-800 |
12 |
11 |
-2 |
||||
|
BLUSA MC ALGODON SMOCK PECHO |
XS |
BLANCO |
S25-0141-010-100 |
1 |
1 |
-1 |
||||
|
VESTIDO CORTO LACES |
S |
ROSADO |
W26-0373-005-406 |
1 |
1 |
-1 |
||||
|
TOP TIRANTES JARETAS |
XS |
BLANCO |
W26-0745-007-100 |
1 |
1 |
-1 |
||||
|
JEANS CULOTTE BOLSILLO FRONTAL |
36 |
NEGRO |
W26-0372-008-800 |
4 |
4 |
-1 |
|
|||
(TODOS ESTOS PRODUCTOS DEL ÚLTIMO LISTADO NO APARECÍA EN LA ZEBRA QUE NOS FALTARAN MIENTRAS HACÍAMOS EL INVENTARIO.
Quedamos a la espera para saber si realmente estamos haciendo algo mal o podemos arreglarlo para futuros inventarios.
*Antes de cada inventario hacemos un desplazamiento a tienda y una recepción sin albarán por las dudas.
Muchas gracias 😊
Resolución
JSON crudo (detalle completo)
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"is_overdue": true,
"is_trashed": false,
"message_id": "<GV4P195MB3121609B197B6214926E039FCB65A@GV4P195MB3121.EURP195.PROD.OUTLOOK.COM>",
"resolution": {
"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola chicas<br/></div><div><br/></div><div>Cancelo ticket ya que este ticket es para el email de IT no de Soporte, os enviare un email contestando a esto.<br/></div><div><br/></div><div>Un saludo.<br/></div><div>Eliana</div></div>",
"submitted_by": {
"id": "10918000003903199",
"name": "Eliana Garcia",
"site": {
"id": "10918000000794001",
"name": "HQ",
"deleted": false,
"is_default": true
},
"phone": null,
"mobile": null,
"email_id": "eliana.garcia@browniespain.com",
"sms_mail": null,
"job_title": "Retail Project Operations",
"last_name": "Garcia",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=20098068870&t=user&height=60&width=60",
"department": {
"id": "10918000000174683",
"name": "IT",
"site": {
"id": "10918000000794001"
}
},
"first_name": "Eliana",
"user_scope": "internal_user",
"employee_id": "eliana.garcia",
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": "0",
"is_technician": true
},
"submitted_on": {
"value": "1770881419054",
"display_value": "Feb 12, 2026 08:30 AM"
}
},
"technician": null,
"udf_fields": {
"udf_char2": "Remoto",
"udf_char3": null
},
"attachments": [],
"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_8307596678280681318_parse_8910481400564201423\">\n<div class=\"x_2070128137WordSection1\">\n<p class=\"MsoNormal\">Buenas tardes,</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Acabamos de revisar el inventario tras ser aprobado y no sabemos por qué no coincide del todo lo que nos pedía/faltaba en la zebra al momento de hacerlo con lo que aparece en el excel que descargamos después, a demás de que las unidades\n tampoco coinciden, dejamos algunos ejemplos:</p>\n<p class=\"MsoNormal\"> </p>\n<table class=\"x_2070128137MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"722\" style=\"width:541.6pt; border-collapse:collapse\">\n<tbody>\n<tr style=\"height:15pt\">\n<td width=\"236\" nowrap valign=\"bottom\" style=\"width:176.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">CAMISETA ASIMETRICA BUFANDA</span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">XS</span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">VINO</span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">W26-0136-027-313</span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">2</span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">1</span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; background:rgb(255, 199, 206); padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:rgb(156, 0, 6)\">-2</span></p>\n</td>\n</tr>\n<tr style=\"height:15pt\">\n<td width=\"236\" nowrap valign=\"bottom\" style=\"width:176.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\"> </span></b></p>\n<p class=\"MsoNormal\"><b><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\"> </span></b></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\"> </span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\"> </span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\"> </span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\"> </span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\"> </span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; background:rgb(255, 199, 206); padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:rgb(156, 0, 6)\"> </span></p>\n</td>\n</tr>\n<tr style=\"height:15pt\">\n<td width=\"236\" nowrap valign=\"bottom\" style=\"width:176.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-family:"Aptos Narrow", sans-serif; color:black; background:yellow\">(De este modelo sólo faltaba 1, aún así en ERP Stock hay 2 y en RFID stock hay 1 aparece\n como una diferencia de -2) ¿?</span></b></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black; background:yellow\"> </span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black; background:yellow\"> </span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black; background:yellow\"> </span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black; background:yellow\"> </span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black; background:yellow\"> </span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; background:rgb(255, 199, 206); padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:rgb(156, 0, 6); background:yellow\"> </span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n<table class=\"x_2070128137MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"756\" style=\"width:566.75pt; border-collapse:collapse\">\n<tbody>\n<tr style=\"height:15.75pt\">\n<td width=\"236\" nowrap valign=\"bottom\" style=\"width:176.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:12pt; font-family:"Aptos Narrow", sans-serif; color:black\">Article</span></b></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:12pt; font-family:"Aptos Narrow", sans-serif; color:black\">Size</span></b></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:12pt; font-family:"Aptos Narrow", sans-serif; color:black\">Color</span></b></p>\n</td>\n<td width=\"115\" nowrap colspan=\"2\" valign=\"bottom\" style=\"width:85.95pt; padding:0cm 3.5pt 0cm 3.5pt; height:15.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:12pt; font-family:"Aptos Narrow", sans-serif; color:black\">Code</span></b></p>\n</td>\n<td width=\"81\" nowrap colspan=\"2\" valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:12pt; font-family:"Aptos Narrow", sans-serif; color:black\">ERP stock</span></b></p>\n</td>\n<td width=\"81\" nowrap colspan=\"2\" valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:12pt; font-family:"Aptos Narrow", sans-serif; color:black\">RFID stock</span></b></p>\n</td>\n<td width=\"81\" nowrap colspan=\"2\" valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:12pt; font-family:"Aptos Narrow", sans-serif; color:black\">Difference</span></b></p>\n</td>\n</tr>\n<tr style=\"height:15pt\">\n<td width=\"236\" nowrap valign=\"bottom\" style=\"width:176.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">BOLSO OVALADO TACHAS</span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">U</span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">NEGRO</span></p>\n</td>\n<td width=\"115\" nowrap colspan=\"2\" valign=\"bottom\" style=\"width:85.95pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">W26-0505-015-800</span></p>\n</td>\n<td width=\"81\" nowrap colspan=\"2\" valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">12</span></p>\n</td>\n<td width=\"81\" nowrap colspan=\"2\" valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">11</span></p>\n</td>\n<td width=\"81\" nowrap colspan=\"2\" valign=\"bottom\" style=\"width:60.8pt; background:rgb(255, 199, 206); padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:rgb(156, 0, 6)\">-2</span></p>\n</td>\n</tr>\n<tr style=\"height:15pt\">\n<td width=\"236\" nowrap valign=\"bottom\" style=\"width:176.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">BLUSA MC ALGODON SMOCK PECHO</span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">XS</span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">BLANCO</span></p>\n</td>\n<td width=\"115\" nowrap colspan=\"2\" valign=\"bottom\" style=\"width:85.95pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">S25-0141-010-100</span></p>\n</td>\n<td width=\"81\" nowrap colspan=\"2\" valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">1</span></p>\n</td>\n<td width=\"81\" nowrap colspan=\"2\" valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">1</span></p>\n</td>\n<td width=\"81\" nowrap colspan=\"2\" valign=\"bottom\" style=\"width:60.8pt; background:rgb(255, 199, 206); padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:rgb(156, 0, 6)\">-1</span></p>\n</td>\n</tr>\n<tr style=\"height:15pt\">\n<td width=\"236\" nowrap valign=\"bottom\" style=\"width:176.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">VESTIDO CORTO LACES</span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">S</span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">ROSADO</span></p>\n</td>\n<td width=\"115\" nowrap colspan=\"2\" valign=\"bottom\" style=\"width:85.95pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">W26-0373-005-406</span></p>\n</td>\n<td width=\"81\" nowrap colspan=\"2\" valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">1</span></p>\n</td>\n<td width=\"81\" nowrap colspan=\"2\" valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">1</span></p>\n</td>\n<td width=\"81\" nowrap colspan=\"2\" valign=\"bottom\" style=\"width:60.8pt; background:rgb(255, 199, 206); padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:rgb(156, 0, 6)\">-1</span></p>\n</td>\n</tr>\n<tr style=\"height:15pt\">\n<td width=\"236\" nowrap valign=\"bottom\" style=\"width:176.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">TOP TIRANTES JARETAS</span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">XS</span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">BLANCO</span></p>\n</td>\n<td width=\"115\" nowrap colspan=\"2\" valign=\"bottom\" style=\"width:85.95pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">W26-0745-007-100</span></p>\n</td>\n<td width=\"81\" nowrap colspan=\"2\" valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">1</span></p>\n</td>\n<td width=\"81\" nowrap colspan=\"2\" valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">1</span></p>\n</td>\n<td width=\"81\" nowrap colspan=\"2\" valign=\"bottom\" style=\"width:60.8pt; background:rgb(255, 199, 206); padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:rgb(156, 0, 6)\">-1</span></p>\n</td>\n</tr>\n<tr style=\"height:15pt\">\n<td width=\"236\" nowrap valign=\"bottom\" style=\"width:176.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">JEANS CULOTTE BOLSILLO FRONTAL</span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">36</span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">NEGRO</span></p>\n</td>\n<td width=\"81\" nowrap valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">W26-0372-008-800</span></p>\n</td>\n<td width=\"81\" nowrap colspan=\"2\" valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">4</span></p>\n</td>\n<td width=\"81\" nowrap colspan=\"2\" valign=\"bottom\" style=\"width:60.8pt; padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">4</span></p>\n</td>\n<td width=\"81\" nowrap colspan=\"2\" valign=\"bottom\" style=\"width:60.8pt; background:rgb(255, 199, 206); padding:0cm 3.5pt 0cm 3.5pt; height:15pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:rgb(156, 0, 6)\">-1</span></p>\n</td>\n<td style=\"border:none; padding:0cm 0cm 0cm 0cm\" width=\"34\">\n<p class=\"MsoNormal\"> </p>\n</td>\n</tr>\n<tr height=\"0\">\n<td width=\"236\" style=\"border:none\"></td>\n<td width=\"81\" style=\"border:none\"></td>\n<td width=\"81\" style=\"border:none\"></td>\n<td width=\"81\" style=\"border:none\"></td>\n<td width=\"34\" style=\"border:none\"></td>\n<td width=\"48\" style=\"border:none\"></td>\n<td width=\"34\" style=\"border:none\"></td>\n<td width=\"48\" style=\"border:none\"></td>\n<td width=\"34\" style=\"border:none\"></td>\n<td width=\"48\" style=\"border:none\"></td>\n<td width=\"34\" style=\"border:none\"></td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"><b> </b></p>\n<p class=\"MsoNormal\"><b><span style=\"background:yellow\">(TODOS ESTOS PRODUCTOS DEL ÚLTIMO LISTADO NO APARECÍA EN LA ZEBRA QUE NOS FALTARAN MIENTRAS HACÍAMOS EL INVENTARIO.</span></b></p>\n<p class=\"MsoNormal\"><b> </b></p>\n<p class=\"MsoNormal\">Quedamos a la espera para saber si realmente estamos haciendo algo mal o podemos arreglarlo para futuros inventarios.</p>\n<p class=\"MsoNormal\">*Antes de cada inventario hacemos un desplazamiento a tienda y una recepción sin albarán por las dudas.</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Muchas gracias <span style=\"font-family:"Segoe UI Emoji", sans-serif\">\n😊</span></p>\n</div>\n</div>",
"display_key": {
"value": "32223",
"display_value": "32223"
},
"due_by_time": {
"value": "1770823724873",
"display_value": "Feb 11, 2026 04:28 PM"
},
"is_reopened": false,
"maintenance": null,
"subcategory": null,
"created_time": {
"value": "1770650924291",
"display_value": "Feb 9, 2026 04:28 PM"
},
"deleted_time": null,
"is_escalated": false,
"request_type": {
"id": "10918000000010007",
"name": "Incidencia"
},
"time_elapsed": "0",
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