#32095 · Error tarifa Interco

ID interno: 10918000010526047

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Estado

Cerrada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Business Central

Subcategoría

Formación BC

Tipo

Consulta

Canal

CAU

SLA

Grupo

Brownie (HQ)

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Cecile Pelach

Técnico

Piero Belletich

Departamento

Compras

Request Type

Consulta

Creado

3/2/26, 16:12

Resuelto

19/3/26, 15:39

Actualizado

21/3/26, 16:00

Asignado

Feb 4, 2026 09:14 AM

Respondido

Feb 16, 2026 06:46 PM

Completado

Mar 21, 2026 05:00 PM

First resp. due

Due by

Tiempo de resolución

1055.4 h

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Piero Belletich

Descripción

Hola Piero,

 

Tenemos varias incidencias con la creación de la tarifa Interco.

 

1.Desde hace un tiempo es un proceso automático y no obstante, nos siguen reclamando desde Administración productos que aparecen a tarifa 0€.

¿Podríamos revisar el proceso a ver si hay algo que falla o si hay que seguir algún orden especifico al rellenar datos y actualizar tarifas por favor?

 

 

2. Y por otro lado Administración nos reclama artículos que ellas ven con tarifa Inetrco 0€ y al revisarlo en BC vemos que sí que están rellenos correctamente.

¿Podríamos revisar con Administración de donde descargan ellas las tarifas y porqué salen a 0€ cuando en BC no están así por favor?

 

Te paso un ejemplo de cada:

 

  1. S26-0595-010-700 Interco a 0€ en BC (ahora actualizada por la Compradora)
  2.  S26-0691-009-502 Interco a 0€ para Administración pero rellena correctamente en BC

 

Gracias y saludos,

 

New_Logo_01_.gif

Cecile Pelach
Head of Buying

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+33 630237933
www.browniespain.com

 

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

 

 

 

Resolución

Se responde al correo sobre la incidencia
JSON crudo (detalle completo)
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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_8571114302856327074_parse_7107939166650796189\">\n<div class=\"x_1944500672WordSection1\">\n<p class=\"MsoNormal\">Hola Piero,</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Tenemos varias incidencias con la creación de la tarifa Interco.</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">1.Desde hace un tiempo es un proceso automático y no obstante, nos siguen reclamando desde Administración productos que aparecen a tarifa 0€.</p>\n<p class=\"MsoNormal\">¿Podríamos revisar el proceso a ver si hay algo que falla o si hay que seguir algún orden especifico al rellenar datos y actualizar tarifas por favor?</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">2. Y por otro lado Administración nos reclama artículos que ellas ven con tarifa Inetrco 0€ y al revisarlo en BC vemos que sí que están rellenos correctamente.</p>\n<p class=\"MsoNormal\">¿Podríamos revisar con Administración de donde descargan ellas las tarifas y porqué salen a 0€ cuando en BC no están así por favor?</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Te paso un ejemplo de cada:</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<ol style=\"margin-top:0cm\" start=\"1\" type=\"1\">\n<li class=\"x_1944500672MsoListParagraph\" style=\"margin-left:0cm\">S26-0595-010-700 Interco a 0€ en BC (ahora actualizada por la Compradora)</li><li class=\"x_1944500672MsoListParagraph\" style=\"margin-left:0cm\">&nbsp;<span style=\"\">S26-0691-009-502 Interco a 0€ para Administración pero rellena correctamente en BC</span></li></ol>\n<p class=\"x_1944500672MsoListParagraph\">&nbsp;</p>\n<p class=\"MsoNormal\">Gracias y saludos,</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<table class=\"x_1944500672MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"635\" style=\"width:476.25pt\">\n<tbody>\n<tr>\n<td width=\"125\" valign=\"top\" style=\"width:93.75pt; padding:0cm 0cm 0cm 0cm\">\n<p style=\"margin:0.1pt\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"95\" height=\"95\" style=\"width:0.993in; height:0.993in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7049758&amp;ACTION=FILE\" alt=\"New_Logo_01_.gif\"/></span></a><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">Cecile Pelach</span></b><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"><br/>\n</span><span style=\"font-size:8pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">Head of Buying</span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"><br/>\n<br/>\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7049759&amp;ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7049760&amp;ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7049761&amp;ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7049762&amp;ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"280\" valign=\"top\" style=\"width:210pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:black\">C/ Castanyer 29<br/>\n08022 - Barcelona, Spain<br/>\n</span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">+34 932 377 066<br/>\n+33&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:rgb(61, 61, 63)\">630237933</span></a><br/>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"635\" colspan=\"3\" valign=\"top\" style=\"width:476.25pt; padding:0cm 0cm 0cm 0cm\">\n<p style=\"margin:0.1pt; text-align:justify\"><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">&nbsp;</span></p>\n<p style=\"margin:0.1pt; text-align:justify\"><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada,\n y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos\n por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición\n a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">personal@browniespain.com</a>&nbsp;Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario,\n o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje\n original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p style=\"margin:0.1pt\"><span style=\"font-family:&quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<p style=\"margin:0.1pt\"><span style=\"font-family:&quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n</div>",
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