#32089 · ERRORES TPV
ID interno: 10918000010501883
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Others
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
3/2/26, 12:17
Resuelto
12/2/26, 10:38
Actualizado
14/2/26, 10:46
Asignado
Feb 12, 2026 08:37 AM
Respondido
Feb 12, 2026 11:38 AM
Completado
Feb 14, 2026 11:46 AM
First resp. due
Feb 4, 2026 01:17 PM
Due by
Feb 5, 2026 01:17 PM
Tiempo de resolución
214.4 h
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días,
En ninguno de los 3 TPVS, nos deja mirar el listado de ventas, ni imprimir etiquetas.
Un saludo, Eva.
Resolución
Buenos días, chicas:
Procedo a cerrar el ticket. No obstante, quería comentaros que hay algunos puntos que ya tenemos identificados y que se están corrigiendo.
En cualquier caso, al tratarse de un programa nuevo y haber todavía pequeños aspectos que pulir, más que abrir una incidencia puntual, nos sería de gran ayuda recibir vuestro feedback detallado.
Si os parece bien, podéis enviarme cada lunes un email con el feedback y las incidencias detectadas durante la semana, para poder hacer un mejor seguimiento y priorización.
Muchas gracias por vuestra colaboración.
Un saludo,
Eliana García
JSON crudo (detalle completo)
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