#31964 · EXT: Aviso: El contenido de tu espacio de trabajo gratuito con más de un año de antigüedad se eliminará a partir del 28 de marzo de 2026
ID interno: 10918000010441409
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
—
Request Type
Incidencia
Creado
28/1/26, 1:59
Resuelto
—
Actualizado
28/1/26, 7:59
Asignado
—
Respondido
Jan 28, 2026 08:59 AM
Completado
—
First resp. due
Jan 28, 2026 06:00 PM
Due by
Jan 30, 2026 08:00 AM
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
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ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.
Resolución
dsd sd s
JSON crudo (detalle completo)
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"description": "\n\n\n\n\n\n<div class=\"zm_6330130609936846395_parse_3789606203147770145\">\n<div class=\"x_1779663979preheader x_1779663979plaintext_ignore\" style=\"font-size:1px; display:none !important\">\nLos mensajes y archivos con más de un año de antigüedad empezarán a eliminarse en 60 días</div>\n<div class=\"x_1779663979plaintext_ignore\" style=\"display:none; max-height:0px; overflow:hidden\">\n \n \n</div>\n\n<table style=\"background-color:rgb(255, 255, 255); padding-top:20px; color:rgb(67, 66, 69); width:100%; border:0; text-align:center; border-collapse:collapse\" class=\"x_1779663979background_main\">\n<tbody>\n<tr>\n<td style=\"vertical-align:top; padding:0\">\n<center>\n<table id=\"x_1779663979body\" class=\"x_1779663979card\" style=\"border:0; border-collapse:collapse; margin:0 auto; background:white; border-radius:8px; margin-bottom:16px\">\n<tbody>\n<tr>\n<td style=\"width:546px; vertical-align:top; padding-top:32px\">\n<div style=\"max-width:600px; margin:0 auto\">\n<div style=\"margin-left:50px; margin-right:50px; margin-bottom:72px\" class=\"x_1779663979lg_margin_left_right x_1779663979xl_margin_bottom\">\n<div style=\"margin-top:18px\" class=\"x_1779663979slack_logo_style\"><img height=\"45\" style=\"margin-top:0; margin-right:0; margin-bottom:32px; margin-left:0px\" src=\"https://brownieespacio.slack.com/x-p486354863668-485920366769-10384868962054//img/email/slack_logo_whitebg.png\" alt=\"logotipo de Slack\"/></div>\n<h1>El contenido con una antigüedad superior a un año se eliminará a partir del 28 de marzo de 2026</h1>\n<p style=\"font-size:16px; line-height:24px; letter-spacing:-0.2px; margin-bottom:28px\" class=\"x_1779663979content_paragraph\">\nEste es un aviso de que a partir de 28 de marzo de 2026 los mensajes y archivos con más de un año de antigüedad se eliminarán de tu espacio de trabajo si permaneces en el plan gratuito de Slack. Para conservar el acceso al contenido con más de un año de antigüedad,\n tu espacio de trabajo debe pertenecer a un plan de pago de Slack. Puedes consultar los planes de Slack en nuestra\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://slack.com/pricing\">página de planes</a>.</p>\n<p style=\"font-size:16px; line-height:24px; letter-spacing:-0.2px; margin-bottom:28px\" class=\"x_1779663979content_paragraph\">\nSi tu equipo decide ascender a un plan de pago una vez aplicada la política, no podrás recuperar el contenido eliminado conforme a la nueva política.</p>\n<h4><strong>Política de almacenamiento de mensajes y de archivos para los espacios de trabajo gratuitos</strong></h4>\n<p></p>\n<p style=\"font-size:16px; line-height:24px; letter-spacing:-0.2px; margin-bottom:28px\" class=\"x_1779663979content_paragraph\">\nEn junio de 2024, <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://slack.com/help/articles/29414264463635\">cambiamos nuestra política</a> de almacenamiento de mensajes y archivos para los espacios de trabajo gratuitos. El contenido de los espacios de trabajo gratuitos (como mensajes o archivos,\n entre otros) con más de un año de antigüedad se eliminará. Los espacios de trabajo gratuitos seguirán teniendo acceso completo a los mensajes y archivos de los últimos 90 días.</p>\n<p style=\"font-size:16px; line-height:24px; letter-spacing:-0.2px; margin-bottom:28px\" class=\"x_1779663979content_paragraph\">\nEste cambio no afecta a los espacios de trabajo de otros planes, como Slack Pro.</p>\n<table style=\"margin:0 auto; width:100%\">\n<tbody>\n<tr>\n<td style=\"padding:0; padding-top:20px; width:100%; margin:0 auto\">\n<div style=\"color:rgb(29, 28, 29); text-align:left; width:100%; font-size:15px\">\n<table style=\"display:inline-table; vertical-align:top; width:100%; border:0px; border-collapse:collapse\">\n<tbody class=\"x_1779663979sm_full_width\">\n<tr class=\"x_1779663979sm_full_width\" style=\"border-top:1px solid rgb(225, 225, 228)\">\n<td class=\"x_1779663979sm_full_width\">\n<div class=\"x_1779663979plaintext_only\" style=\"display:none\">Nombre del espacio de trabajo: Brownie</div><table class=\"x_1779663979sm_full_width\" style=\"display:inline-table; width:434px; max-width:100%; border:0px; border-collapse:collapse; width:75%\">\n<tbody>\n<tr>\n<td style=\"width:38px; padding-right:15px; padding-top:20px; width:38px\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_1779663979plaintext_ignore\" href=\"https://brownieespacio.slack.com/x-p486354863668-485920366769-10384868962054/signin\" style=\"min-height:38px; width:38px; min-width:38px; border-radius:4px; color:rgb(255, 255, 255); font-size:18px; line-height:38px; vertical-align:middle; text-align:center; text-decoration:none !important; display:block; background-color:rgb(5, 118, 185); border-radius:20px\">B</a></td>\n\n<td class=\"x_1779663979sm_auto_width\" style=\"padding-top:20px; font-size:15px; width:378px\">\n<strong class=\"x_1779663979plaintext_ignore\">Brownie</strong><br/>\nURL del espacio de trabajo: brownieespacio.slack.com </td>\n</tr>\n</tbody>\n</table>\n<table class=\"x_1779663979sm_full_width\" style=\"text-align:right; display:inline-table; width:auto; vertical-align:top; width:102px; text-align:right; width:25%; border:0px; border-collapse:collapse\">\n<tbody class=\"x_1779663979sm_full_width\">\n<tr class=\"x_1779663979sm_full_width\">\n<td style=\"width:100px; padding:0px; padding-top:20px\" class=\"x_1779663979sm_full_width\">\n<div><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://brownieespacio.slack.com/x-p486354863668-485920366769-10384868962054/signin\" class=\"x_1779663979sm_full_width\" style=\"text-align:center; width:100px; border:1px solid rgb(199, 202, 205); border-radius:4px; background-color:rgb(251, 251, 250); color:rgb(85, 84, 89); font-size:14px; line-height:40px; font-weight:900; text-transform:uppercase; line-height:24px; padding:8px 0; text-decoration:none !important\">Conectarse</a></div>\n</td>\n</tr>\n</tbody>\n</table>\n<div style=\"clear:both\"></div>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n<br/>\n<p style=\"font-size:16px; line-height:24px; letter-spacing:-0.2px; margin-bottom:28px\" class=\"x_1779663979content_paragraph\">\n<strong>¿Tienes alguna pregunta?</strong> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://slack.com/help/articles/29414264463635\">\nConsulta nuestras preguntas frecuentes</a> sobre esta política o visita nuestra <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://slack.com/pricing\">\npágina de planes</a> para cambiar de plan.</p>\n</div>\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n</center>\n</td>\n</tr>\n<tr>\n<td class=\"x_1779663979email_footer\" style=\"font-size:15px; color:rgb(113, 114, 116); text-align:center; width:100%\">\n\n<center>\n<table style=\"margin:20px auto 0; background-color:white; border:0; text-align:center; border-collapse:collapse\">\n<tbody>\n<tr>\n<td style=\"width:546px; vertical-align:top; padding:0px\">\n<div style=\"max-width:600px; margin:0 auto\">\n<div class=\"x_1779663979footer_padding\">\n<table class=\"x_1779663979email-footer-responsive\">\n<tbody>\n<tr class=\"x_1779663979logo-social-row\" style=\"margin-bottom:16px\">\n<td class=\"x_1779663979slack_logo_small_icon\" style=\"vertical-align:top; text-align:left; vertical-align:top\">\n<img height=\"45\" style=\"margin-top:0; margin-right:0; margin-left:0px; margin-bottom:0px\" src=\"https://a.slack-edge.com/a16b646/img/email/slack_logo_whitebg.png\" alt=\"logotipo de Slack\"/></td>\n<td class=\"x_1779663979social-icons-cell\" style=\"vertical-align:top; text-align:right; padding-top:25px; vertical-align:top\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://twitter.com/slackhq\" class=\"x_1779663979social_icon_margin\" style=\"margin-right:10px\"><img class=\"x_1779663979small_icon\" src=\"https://a.slack-edge.com/a16b646/marketing/img/icons/social-icons/social-x-white-bg.png\" height=\"30\" title=\"X\"/></a><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://facebook.com/slackhq\" class=\"x_1779663979social_icon_margin\" style=\"margin-right:10px\"><img class=\"x_1779663979small_icon\" src=\"https://a.slack-edge.com/a16b646/marketing/img/icons/social-icons/social-fb-white-bg.png\" height=\"30\" title=\"Facebook\"/></a><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/tiny-spec-inc/\" class=\"x_1779663979social_icon_margin\" style=\"margin-right:10px\"><img class=\"x_1779663979small_icon\" src=\"https://a.slack-edge.com/a16b646/marketing/img/icons/social-icons/social-linkedin-white-bg.png\" height=\"30\" title=\"LinkedIn\"/></a><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/slackhq\" class=\"x_1779663979social_icon_margin\" style=\"margin-right:10px\"><img class=\"x_1779663979small_icon\" src=\"https://a.slack-edge.com/a16b646/marketing/img/icons/social-icons/social-youtube-white-bg.png\" height=\"30\" title=\"YouTube\"/></a><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.instagram.com/slackhq\" class=\"x_1779663979social_icon_margin\" style=\"margin-right:10px\"><img class=\"x_1779663979small_icon\" src=\"https://a.slack-edge.com/a16b646/marketing/img/icons/social-icons/social-instagram-white-bg.png\" height=\"30\" title=\"Instagram\"/></a></td>\n</tr>\n</tbody>\n</table>\n<div style=\"font-size:12px; color:rgb(105, 105, 105); text-align:left; line-height:15px; margin-bottom:50px; text-align:left; margin-top:20px\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_1779663979footer_link\" href=\"https://slackhq.com\" style=\"color:rgb(105, 105, 105) !important\">Nuestro blog</a> | <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_1779663979footer_link\" href=\"https://slack.com/legal\" style=\"color:rgb(105, 105, 105) !important\">Políticas</a> | <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://slack.com/help\" class=\"x_1779663979footer_link\" style=\"color:rgb(105, 105, 105) !important\">Centro\n de Ayuda</a> | <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://slack.com/community\" class=\"x_1779663979footer_link\" style=\"color:rgb(105, 105, 105) !important\">Comunidad de Slack</a><br/>\n<br/>\n<div>©2026 Slack Technologies, LLC, una empresa de Salesforce.<br/>\n415 Mission Street, 3rd Floor, San Francisco, CA 94105</div>\n<br/>\nTodos los derechos reservados.</div>\n</div>\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n</center>\n</td>\n</tr>\n</tbody>\n</table>\n<p></p>\n<div style=\"background-color:rgb(255, 235, 156); width:100%; border-style:solid; border-color:rgb(156, 101, 0); border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:"Calibri"; color:Black; text-align:left\">\n<span style=\"color:rgb(156, 101, 0)\">ATENCIÓN:</span> Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</div>\n<br/>\n<p></p>\n</div>",
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