#31941 · INVENTARIO GARBERA 27.01
ID interno: 10918000010432753
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
Tiendas
Request Type
Incidencia
Creado
27/1/26, 9:35
Resuelto
—
Actualizado
27/1/26, 10:25
Asignado
—
Respondido
Jan 27, 2026 11:25 AM
Completado
—
First resp. due
Jan 28, 2026 10:35 AM
Due by
Jan 29, 2026 10:35 AM
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Buenos días,
Mandamos hoja de diferencias con resultado de 97,2% en el inventario de garbera. Resultados de 27 positivos, que son reales. Y 36 negativos.
De los negativos, tenemos 5 de ellos, que tenemos que subir el stock, ya que la etiqueta no la identificaba o estaba rota/ cortada.
Algún negativo también ha podido ser por un cambio de talla mal hecho ya que tenemos algún positivo de misma referencia.
Tenemos una bota también que no tenemos la caja tampoco, se ha podido dar sin pasar por tpv..
Y tenemos unas cuantas cosas que son muy antiguas o que llevamos tiempo sin tener en tienda, la única explicación que podemos tener es que anterior inventario haya leído el online y no nos hayamos dado cuenta y que en el stock estuviera y que al entregar ya
los online ya no aparezca y salte en negativo.
Muchas gracias y cualquier cosita estamos en contacto
Garbera
Resolución
no es un ticket para soporte
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"description": "\n\n\n<div dir=\"ltr\" class=\"zm_3328687939905333853_parse_8439921599964270639\">\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1187643299elementToProof\">\nBuenos días, </div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1187643299elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1187643299elementToProof\">\nMandamos hoja de diferencias con resultado de 97,2% en el inventario de garbera. Resultados de 27 positivos, que son reales. Y 36 negativos. </div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1187643299elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1187643299elementToProof\">\nDe los negativos, tenemos 5 de ellos, que tenemos que subir el stock, ya que la etiqueta no la identificaba o estaba rota/ cortada. </div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1187643299elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1187643299elementToProof\">\nAlgún negativo también ha podido ser por un cambio de talla mal hecho ya que tenemos algún positivo de misma referencia. </div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1187643299elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1187643299elementToProof\">\nTenemos una bota también que no tenemos la caja tampoco, se ha podido dar sin pasar por tpv.. </div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1187643299elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1187643299elementToProof\">\nY tenemos unas cuantas cosas que son muy antiguas o que llevamos tiempo sin tener en tienda, la única explicación que podemos tener es que anterior inventario haya leído el online y no nos hayamos dado cuenta y que en el stock estuviera y que al entregar ya\n los online ya no aparezca y salte en negativo. </div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1187643299elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1187643299elementToProof\">\nMuchas gracias y cualquier cosita estamos en contacto </div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1187643299elementToProof\">\nGarbera </div>\n</div>",
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