#31924 · Problemas para enviar traspaso a Leon new
ID interno: 10918000010432427
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Procedimientos BC
Tipo
Incidencia
Canal
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
26/1/26, 18:05
Resuelto
27/1/26, 11:57
Actualizado
29/1/26, 12:39
Asignado
Jan 27, 2026 12:42 PM
Respondido
Jan 27, 2026 12:57 PM
Completado
Jan 29, 2026 01:39 PM
First resp. due
Jan 28, 2026 08:00 AM
Due by
Jan 29, 2026 08:00 AM
Tiempo de resolución
17.9 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Hola buenas tardes,
Estamos teniendo dificultades para realizar un traspaso a Leon New, adjunto imagen de lo que nos pone,
Gracias..
Obtener
Outlook para iOS
Resolución
Hola,
Si elimináis el pedido y lo volvéis a crear ya deberías poder realizar el PT.
Un saludo.
Sergio.
Sergio.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, sans-serif; font-size:13px\"><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Hola,</span></span></b><br/></div><div><br/></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Si elimináis el pedido y lo volvéis a crear ya deberías poder realizar el PT.</span></span></b><br/></div><div><br/></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Un saludo. <br/>Sergio.</span></span></b><br/></div></div>",
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