#31750 · PDA VA MAL EL WIFI
ID interno: 10918000010342795
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Comunicaciones
Subcategoría
Telefonía
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
19/1/26, 19:53
Resuelto
26/2/26, 11:54
Actualizado
28/2/26, 12:51
Asignado
Jan 30, 2026 12:54 PM
Respondido
Jan 30, 2026 12:57 PM
Completado
Feb 28, 2026 01:51 PM
First resp. due
Jan 21, 2026 08:00 AM
Due by
Jan 22, 2026 08:00 AM
Tiempo de resolución
904.0 h
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Miguel Bru
Descripción
Buenas tardes,
Necesitamos que cuando podáis vengáis a tienda a mirar las PDA ya que se nos va el wifi a cada rato. Si que últimamente iban bien, pero de nuevo vuelven a fallar. Por ejemplo, el miércoles pasado solo pudimos hacer inventario con una pala y eso nos retrasa bastantes, entre otros más inconvenientes.
Quedamos a la espera,
Gracias,
Un saludo,
Resolución
Solucionado.
JSON crudo (detalle completo)
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