#31719 · RV: PRESUPUESTO 2026 - GASTOS DE VIAJE
ID interno: 10918000010342071
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Suite O365
Tipo
Incidencia
Canal
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Marketing y Comunicación
Request Type
Incidencia
Creado
19/1/26, 8:55
Resuelto
23/1/26, 12:05
Actualizado
25/1/26, 12:37
Asignado
Jan 19, 2026 10:16 AM
Respondido
Jan 19, 2026 10:24 AM
Completado
Jan 25, 2026 01:37 PM
First resp. due
Jan 26, 2026 12:25 PM
Due by
Jan 27, 2026 12:25 PM
Tiempo de resolución
99.2 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Miguel Bru
Descripción
|
C/ Castanyer 29 |
||
|
La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
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Resolución
JSON crudo (detalle completo)
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"description": "\n\n<div>\n<div dir=\"ltr\" style=\"font-family:Aptos, Arial, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nBuenos días, </div>\n<div dir=\"ltr\" style=\"font-family:Aptos, Arial, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nMaite nos ha enviado este correo para rellenar los gastos de viaje y a mi el desplegable no me sale. Puede ser porque sea MAC?</div>\n<div dir=\"ltr\" style=\"font-family:Aptos, Arial, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nHay alguna manera de resolverlo?</div>\n<div dir=\"ltr\" style=\"font-family:Aptos, Arial, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nMuchas gracias,</div>\n<div dir=\"ltr\" style=\"font-family:Aptos, Arial, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br/>\n</div>\n<div id=\"x_1398977624ms-outlook-mobile-signature\">\n<table cellspacing=\"0\" cellpadding=\"0\" style=\"width:635px; border-collapse:collapse; border-spacing:0px\">\n<tbody>\n<tr>\n<td style=\"vertical-align:top; width:125px\">\n<p style=\"margin:0.1pt; font-family:Arial; font-size:9pt; color:rgb(61, 61, 63)\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/\" style=\"margin-top:0px; margin-bottom:0px\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=6932139&ACTION=FILE\" alt=\"New_Logo_01_.gif\" width=\"95\" height=\"95\" style=\"width:95px; height:95px; margin-top:0px; margin-bottom:0px\"/></a></p>\n</td>\n<td style=\"vertical-align:top; color:rgb(61, 61, 63); width:230px\">\n<p style=\"font-family:Arial; font-size:9pt\"><b>Irene Framis</b><br/>\n<span style=\"font-size:8pt\">Head of Marketing</span><br/>\n<br/>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\" class=\"x_1398977624socialLink\" style=\"margin-top:0px; margin-bottom:0px\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=6932140&ACTION=FILE\" width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\" class=\"x_1398977624socialLink\" style=\"margin-top:0px; margin-bottom:0px\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=6932141&ACTION=FILE\" width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\" class=\"x_1398977624socialLink\" style=\"margin-top:0px; margin-bottom:0px\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=6932142&ACTION=FILE\" width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\" class=\"x_1398977624socialLink\" style=\"margin-top:0px; margin-bottom:0px\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=6932143&ACTION=FILE\" width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\"/></a></p>\n</td>\n<td style=\"border-left-width:1px; border-left-style:solid; border-left-color:rgb(61, 61, 63); padding-left:20px; vertical-align:top; width:280px\">\n<p style=\"font-family:Arial; font-size:9pt\"><span style=\"color:rgb(0, 0, 0)\">C/ Castanyer 29<br/>\n08022 - Barcelona, Spain<br/>\n</span><span style=\"color:rgb(61, 61, 63)\">+34 932 377 066<br/>\n+33 <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:rgb(61, 61, 63); text-decoration:none; margin-top:0px; margin-bottom:0px\">\n666 752 283</a><br/>\n</span><span style=\"color:rgb(155, 155, 155)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\" style=\"color:rgb(155, 155, 155); margin-top:0px; margin-bottom:0px\">www.browniespain.com</a></span></p>\n</td>\n</tr>\n<tr>\n<td colspan=\"3\" style=\"vertical-align:top; width:635px\">\n<p style=\"text-align:justify; margin:0.1pt; font-family:Arial; font-size:6pt; color:rgb(186, 186, 186)\">\n<br/>\n</p>\n<p style=\"text-align:justify; margin:0.1pt; font-family:Arial; font-size:6pt; color:rgb(186, 186, 186)\">\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">personal@browniespain.com</a> Si\n usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</p>\n</td>\n</tr>\n</tbody>\n</table>\n<p style=\"margin:0.1pt; font-family:Arial\"><br/>\n</p>\n<p style=\"margin:0.1pt; font-family:Arial\"><br/>\n</p>\n<p style=\"margin-top:0pt; margin-bottom:5pt; font-family:ARIAL; font-size:10pt\">\n<br/>\n</p>\n</div>\n<div id=\"x_1398977624mail-editor-reference-message-container\">\n<div dir=\"ltr\" class=\"x_1398977624ms-outlook-mobile-reference-message x_1398977624skipProofing\"></div>\n<div class=\"x_1398977624ms-outlook-mobile-reference-message x_1398977624skipProofing\" style=\"text-align:left; padding:3pt 0in 0in; border-width:1pt medium medium; border-style:solid none none; border-color:rgb(181, 196, 223) currentcolor currentcolor; font-family:Aptos; font-size:12pt; color:black\">\n<b>De: </b>Maite San Cristobal <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:maite.sancristobal@browniespain.com\">maite.sancristobal@browniespain.com</a>><br/>\n<b>Fecha: </b>jueves, 15 de enero de 2026, 11:24<br/>\n<b>Para: </b>Carmen Lara <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:carmen.lara@browniespain.com\">carmen.lara@browniespain.com</a>>, Joan Garcia <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:joan.garcia@browniespain.com\">joan.garcia@browniespain.com</a>>, Marc Fenollosa <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:marc.fenollosa@browniespain.com\">marc.fenollosa@browniespain.com</a>>, Cecilia Cano <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:cecilia.cano@browniespain.com\">cecilia.cano@browniespain.com</a>>, Marta Lara <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:marta.lara@browniespain.com\">marta.lara@browniespain.com</a>>, Javier Gonzalez <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:javier.gonzalez@browniespain.com\">javier.gonzalez@browniespain.com</a>>,\n Mireia Amat <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:mireia.amat@browniespain.com\">mireia.amat@browniespain.com</a>>, Marta Guerrero <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:marta.guerrero@browniespain.com\">marta.guerrero@browniespain.com</a>>, Cecile Pelach <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:cecile.pelach@browniespain.com\">cecile.pelach@browniespain.com</a>>, Mar Vidal <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:mar.vidal@browniespain.com\">mar.vidal@browniespain.com</a>>, Javier Prasca <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:javier.prasca@browniespain.com\">javier.prasca@browniespain.com</a>>, Irene Framis <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:irene@browniespain.com\">irene@browniespain.com</a>>,\n Alejandra Zilvetti <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:alejandra.zilvetti@browniespain.com\">alejandra.zilvetti@browniespain.com</a>>, Xue Wang <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:xue.wang@browniespain.com\">xue.wang@browniespain.com</a>>, Judit Simó <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:judit.simo@browniespain.com\">judit.simo@browniespain.com</a>>, Angela Tomás <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:angela@browniespain.com\">angela@browniespain.com</a>>, Laia Corral <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:laia.corral@browniespain.com\">laia.corral@browniespain.com</a>>, Olaya Martínez <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:olaya.martinez@browniespain.com\">olaya.martinez@browniespain.com</a>><br/>\n<b>CC: </b>Carla Montllonch <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:carla.montllonch@browniespain.com\">carla.montllonch@browniespain.com</a>>, Cristina Cardona <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:cristina.cardona@browniespain.com\">cristina.cardona@browniespain.com</a>>, Joana Jorda <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:joana.jorda@browniespain.com\">joana.jorda@browniespain.com</a>>, Juan Morera <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:juanmorera@browniespain.com\">juanmorera@browniespain.com</a>><br/>\n<b>Asunto: </b>PRESUPUESTO 2026 - GASTOS DE VIAJE<br/>\n<br/>\n</div>\n<div class=\"x_1398977624elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nBuenos días a todos!</div>\n<div class=\"x_1398977624elementToProof\" style=\"margin-top:1em; margin-bottom:1em; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nComo sabéis, ya estamos trabajando en el presupuesto del FY2026 y, para poder seguir avanzando, necesitamos contar con vuestra ayuda en relación con los\n<b>gastos de viaje</b>.</div>\n<div class=\"x_1398977624elementToProof\" style=\"margin-top:1em; margin-bottom:1em; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nPara facilitar la estimación, hemos preparado la plantilla adjunta. En la fila 1 encontraréis las instrucciones de qué debe completarse en cada casilla. Es importante que el fichero se rellene columna a columna para que la plantilla funcione correctamente.</div>\n<div class=\"x_1398977624elementToProof\" style=\"margin-top:1em; margin-bottom:1em; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nAl tratarse de un fichero bastante automatizado, es posible que no estén incluidos todos los destinos de viaje que tenéis en mente para el nuevo FY y que, por tanto, no aparezcan precios cotizados. En estos casos, os pedimos que, aunque en algunas celdas aparezca\n “N/A”, nos enviéis igualmente el fichero cumplimentado. De este modo podremos solicitar las cotizaciones necesarias y devolveros el fichero actualizado.</div>\n<div class=\"x_1398977624elementToProof\" style=\"margin-top:1em; margin-bottom:1em; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nIdealmente, agradeceríamos que pudierais enviarnos el fichero antes del <u>próximo viernes 23 de enero</u>.</div>\n<div class=\"x_1398977624elementToProof\" style=\"margin-top:1em; margin-bottom:1em; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nMuchas gracias por vuestra colaboración y ayuda!</div>\n<div class=\"x_1398977624elementToProof\" style=\"margin-top:1em; margin-bottom:1em; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nUn saludo, </div>\n<div dir=\"ltr\" class=\"x_1398977624elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br/>\n</div>\n<div id=\"x_1398977624Signature\">\n<div dir=\"ltr\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br/>\n</div>\n<table cellspacing=\"0\" cellpadding=\"0\" style=\"width:635px; border-collapse:collapse; border-spacing:0px\">\n<tbody>\n<tr>\n<td style=\"vertical-align:top; width:125px\">\n<p style=\"margin:0.1pt; font-family:Arial; font-size:9pt; color:rgb(61, 61, 63)\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/\" style=\"margin-top:0px; margin-bottom:0px\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=6932139&ACTION=FILE\" alt=\"New_Logo_01_.gif\" width=\"95\" height=\"95\" style=\"width:95px; height:95px; margin-top:0px; margin-bottom:0px\"/></a></p>\n</td>\n<td style=\"vertical-align:top; color:rgb(61, 61, 63); width:230px\">\n<p style=\"font-family:Arial; font-size:9pt\"><b>Maite San Cristobal</b><br/>\n<span style=\"font-size:8pt\">Business Controller</span><br/>\n<br/>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\" class=\"x_socialLink\" style=\"margin-top:0px; margin-bottom:0px\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=6932140&ACTION=FILE\" width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\" class=\"x_socialLink\" style=\"margin-top:0px; margin-bottom:0px\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=6932141&ACTION=FILE\" width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\" class=\"x_socialLink\" style=\"margin-top:0px; margin-bottom:0px\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=6932142&ACTION=FILE\" width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\" class=\"x_socialLink\" style=\"margin-top:0px; margin-bottom:0px\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=6932143&ACTION=FILE\" width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\"/></a></p>\n</td>\n<td style=\"border-left-width:1px; border-left-style:solid; border-left-color:rgb(61, 61, 63); padding-left:20px; vertical-align:top; width:280px\">\n<p style=\"font-family:Arial; font-size:9pt\"><span style=\"color:rgb(0, 0, 0)\">C/ Castanyer 29<br/>\n08022 - Barcelona, Spain<br/>\n</span><span style=\"color:rgb(61, 61, 63)\">+34 932 377 066<br/>\n+33 <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:rgb(61, 61, 63); margin-top:0px; margin-bottom:0px\">\n103</a><br/>\n</span><span style=\"color:rgb(155, 155, 155)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\" style=\"color:rgb(155, 155, 155); margin-top:0px; margin-bottom:0px\">www.browniespain.com</a></span></p>\n</td>\n</tr>\n<tr>\n<td colspan=\"3\" style=\"vertical-align:top; width:635px\">\n<p style=\"text-align:justify; margin:0.1pt; font-family:Arial; font-size:6pt; color:rgb(186, 186, 186)\">\n<br/>\n</p>\n<p style=\"text-align:justify; margin:0.1pt; font-family:Arial; font-size:6pt; color:rgb(186, 186, 186)\">\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">personal@browniespain.com</a> Si\n usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</p>\n</td>\n</tr>\n</tbody>\n</table>\n<p style=\"margin:0.1pt; font-family:Arial\"><br/>\n</p>\n<p style=\"margin:0.1pt; font-family:Arial\"><br/>\n</p>\n<p style=\"margin-top:0pt; margin-bottom:5pt; font-family:ARIAL; font-size:10pt\">\n<br/>\n</p>\n</div>\n</div>\n</div>",
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