#31680 · CAJAS SIN CARGAR EN RAMBLA
ID interno: 10918000010289983
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Recepción de Mercancía
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
16/1/26, 13:04
Resuelto
19/1/26, 15:40
Actualizado
21/1/26, 16:36
Asignado
Jan 19, 2026 09:46 AM
Respondido
Jan 19, 2026 04:40 PM
Completado
Jan 21, 2026 05:36 PM
First resp. due
Jan 19, 2026 02:04 PM
Due by
Jan 20, 2026 02:04 PM
Tiempo de resolución
74.6 h
Overdue
NoFirst resp. overdue
SíEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenas tardes,
Nos han llegado 3 cajas y ninguna están cargadas.
Cargarlas cuando podáis.
000005565300003
000005565300001
000005565300002
Gracias de antemano,
Un saludo,
Resolución
Solucionado. Las cajas fueron cargadas el
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"Zoho Puvi", Roboto, sans-serif; font-size:13px\">Solucionado. Las cajas fueron cargadas el <table style=\"border-collapse:collapse; height:1px; white-space:nowrap; color:rgb(130, 130, 130); font-family:Roboto, sans-serif; font-size:16px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-transform:none; widows:2; word-spacing:0px; background-color:rgb(246, 246, 245)\"><tbody style=\"padding-top:0px\" class=\"table__body table__body--slim-standalone\"><tr style=\"padding:0px; border-bottom:none\" class=\"table__row\"><td style=\"margin:0px; padding:0px; height:38.8906px; overflow:hidden; text-align:left; vertical-align:middle; border-bottom:1px solid rgb(239, 239, 239); border-left:1px solid rgb(239, 239, 239); color:rgb(0, 0, 0); border-right:1px solid rgb(0, 174, 239)\" class=\"table__row-item\"><div style=\"background-color:rgb(255, 255, 255); border-bottom:0px none rgb(0, 0, 0); height:38.3906px; overflow:hidden; width:395.156px\" class=\"cell-content table__row--default\"><div><br/></div><div>16/01/2026 a las 15:04<br/></div></div></td></tr></tbody></table><div><br/></div></div>",
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