#31634 · ID BROWNIE ECI BURGOS
ID interno: 10918000010289183
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Replicaciones
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
14/1/26, 20:08
Resuelto
15/1/26, 9:17
Actualizado
17/1/26, 9:41
Asignado
Jan 15, 2026 08:32 AM
Respondido
Jan 15, 2026 10:17 AM
Completado
Jan 17, 2026 10:34 AM
First resp. due
Jan 16, 2026 08:00 AM
Due by
Jan 19, 2026 08:00 AM
Tiempo de resolución
13.1 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenas noches,
Los ID de Brownie de las trabajadoras Ioana Ilie Ipitastu y Vicktoriya Nikolaeva, recientes incorporaciones a ECI burgos, no funcionan en su TPV.
Ioana:18129826
Vicktiriya: 18146111
¿Podéis revisarlo?
Gracias
|
|
Carla Gutierrez |
C/ Castanyer 29 |
|
La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
||
Resolución
Hola
Cierro ticket ya esta gestionada la petición.
Un saludo.
JSON crudo (detalle completo)
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"description": "\n\n\n<div dir=\"ltr\" class=\"zm_6391676689972979785_parse_5439575570523715300\">\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1016169801elementToProof\">\n<br/>\n</div>\n<div id=\"x_1016169801Signature\">\n<div style=\"background-color:rgb(255, 255, 255); margin:0px\" class=\"x_1016169801elementToProof\">\n<p style=\"text-align:left; text-indent:0px; margin:0px; font-family:Aptos, sans-serif; font-size:12pt\" class=\"x_1016169801elementToProof\">\n<span style=\"color:rgb(33, 33, 33)\">Buenas noches, </span></p>\n</div>\n<div style=\"background-color:rgb(255, 255, 255); margin:0px\" class=\"x_1016169801elementToProof\">\n<p style=\"text-align:left; text-indent:0px; margin:0px; font-family:Aptos, sans-serif; font-size:12pt\" class=\"x_1016169801elementToProof\">\n<span style=\"color:rgb(33, 33, 33)\"> </span></p>\n</div>\n<div style=\"background-color:rgb(255, 255, 255); margin:0px\" class=\"x_1016169801elementToProof\">\n<p style=\"text-align:left; text-indent:0px; margin:0px; font-family:Aptos, sans-serif; font-size:12pt\" class=\"x_1016169801elementToProof\">\n<span style=\"color:rgb(33, 33, 33)\">Los ID de Brownie de las trabajadoras Ioana Ilie Ipitastu y Vicktoriya Nikolaeva, recientes incorporaciones a ECI burgos, no funcionan en su TPV. </span></p>\n</div>\n<div style=\"background-color:rgb(255, 255, 255); margin:0px\" class=\"x_1016169801elementToProof\">\n<p style=\"text-align:left; text-indent:0px; margin:0px; font-family:Aptos, sans-serif; font-size:12pt\" class=\"x_1016169801elementToProof\">\n<span style=\"color:rgb(33, 33, 33)\"> </span></p>\n</div>\n<div style=\"background-color:rgb(255, 255, 255); margin:0px\" class=\"x_1016169801elementToProof\">\n<p style=\"text-align:left; text-indent:0px; margin:0px; font-family:Aptos, sans-serif; font-size:12pt\" class=\"x_1016169801elementToProof\">\n<span style=\"color:rgb(33, 33, 33)\"> Ioana:18129826</span></p>\n<p style=\"text-align:left; text-indent:0px; margin:0px; font-family:Aptos, sans-serif; font-size:12pt\" class=\"x_1016169801elementToProof\">\n<span style=\"color:rgb(33, 33, 33)\"><br/>\n</span></p>\n<p style=\"text-align:left; text-indent:0px; margin:0px 0px 4px; font-family:Aptos, sans-serif; font-size:12pt\" class=\"x_1016169801elementToProof\">\n<span style=\"color:rgb(33, 33, 33)\">Vicktiriya: 18146111</span></p>\n<div style=\"text-align:left; text-indent:0px; margin:0px; font-family:Aptos, sans-serif; font-size:12pt; color:rgb(33, 33, 33)\" class=\"x_1016169801elementToProof\">\n<br/>\n</div>\n<p style=\"text-align:left; text-indent:0px; margin:0px; font-family:Aptos, sans-serif; font-size:12pt\" class=\"x_1016169801elementToProof\">\n<span style=\"color:rgb(33, 33, 33)\"><br/>\n</span></p>\n<p style=\"text-align:left; text-indent:0px; margin:0px; font-family:Aptos, sans-serif; font-size:12pt\" class=\"x_1016169801elementToProof\">\n<span style=\"color:rgb(33, 33, 33)\"><br/>\n</span></p>\n</div>\n<div style=\"background-color:rgb(255, 255, 255); margin:0px\" class=\"x_1016169801elementToProof\">\n<p style=\"text-align:left; text-indent:0px; margin:0px; font-family:Aptos, sans-serif; font-size:12pt\" class=\"x_1016169801elementToProof\">\n<span style=\"color:rgb(33, 33, 33)\">¿Podéis revisarlo? </span></p>\n</div>\n<div style=\"background-color:rgb(255, 255, 255); margin:0px\" class=\"x_1016169801elementToProof\">\n<p style=\"text-align:left; text-indent:0px; margin:0px; font-family:Aptos, sans-serif; font-size:12pt\" class=\"x_1016169801elementToProof\">\n<span style=\"color:rgb(33, 33, 33)\"> </span></p>\n</div>\n<div style=\"background-color:rgb(255, 255, 255); margin:0px\" class=\"x_1016169801elementToProof\">\n<p style=\"text-align:left; text-indent:0px; margin:0px; font-family:Aptos, sans-serif; font-size:12pt\" class=\"x_1016169801elementToProof\">\n<span style=\"color:rgb(33, 33, 33)\"> </span></p>\n</div>\n<div style=\"background-color:rgb(255, 255, 255); margin:0px\" class=\"x_1016169801elementToProof\">\n<p style=\"text-align:left; text-indent:0px; margin:0px; font-family:Aptos, sans-serif; font-size:12pt\" class=\"x_1016169801elementToProof\">\n<span style=\"color:rgb(33, 33, 33)\">Gracias</span></p>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br/>\n</div>\n<table style=\"width:635px; border-collapse:collapse; border-spacing:0px\" cellpadding=\"0\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td style=\"vertical-align:top; width:125px\">\n<p style=\"margin:0.1pt; font-family:Arial; font-size:9pt; color:rgb(61, 61, 63)\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" href=\"https://www.browniespain.com/\"><img style=\"width:95px; height:95px; margin-top:0px; margin-bottom:0px\" height=\"95\" width=\"95\" alt=\"New_Logo_01_.gif\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6897096&ACTION=FILE\"/></a></p>\n</td>\n<td style=\"vertical-align:top; color:rgb(61, 61, 63); width:230px\">\n<p style=\"margin-top:1em; margin-bottom:1em; font-family:Arial; font-size:9pt\">\n<b>Carla Gutierrez</b><br/>\n<br/>\n<br/>\n<a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink\" href=\"https://www.facebook.com/browniespain\"><img style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6897097&ACTION=FILE\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink\" href=\"https://instagram.com/browniespain\"><img style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6897098&ACTION=FILE\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6897099&ACTION=FILE\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink\" href=\"https://es.linkedin.com/company/brownie\"><img style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6897100&ACTION=FILE\"/></a></p>\n</td>\n<td style=\"border-left:1px solid rgb(61, 61, 63); padding-left:20px; vertical-align:top; width:280px\">\n<p style=\"margin-top:1em; margin-bottom:1em; font-family:Arial; font-size:9pt\">\n<span style=\"color:rgb(0, 0, 0)\">C/ Castanyer 29<br/>\n08022 - Barcelona, Spain<br/>\n</span><span style=\"color:rgb(61, 61, 63)\">+34 932 377 066<br/>\n+33 <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:rgb(61, 61, 63); margin-top:0px; margin-bottom:0px\">\n650392811</a><br/>\n</span><span style=\"color:rgb(155, 155, 155)\"><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:rgb(155, 155, 155); margin-top:0px; margin-bottom:0px\" href=\"http://www.browniespain.com/\">www.browniespain.com</a></span></p>\n</td>\n</tr>\n<tr>\n<td style=\"vertical-align:top; width:635px\" colspan=\"3\">\n<p style=\"text-align:justify; margin:0.1pt; font-family:Arial; font-size:6pt; color:rgb(186, 186, 186)\">\n<br/>\n</p>\n<p style=\"text-align:justify; margin:0.1pt; font-family:Arial; font-size:6pt; color:rgb(186, 186, 186)\">\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">personal@browniespain.com</a> Si\n usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</p>\n</td>\n</tr>\n</tbody>\n</table>\n<p style=\"margin:0.1pt; font-family:Arial\"><br/>\n</p>\n<p style=\"margin:0.1pt; font-family:Arial\"><br/>\n</p>\n<p style=\"margin-top:0pt; margin-bottom:5pt; font-family:ARIAL; font-size:10pt\">\n<br/>\n</p>\n</div>\n</div>",
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