#31603 · EMAIL - corporativo
ID interno: 10918000010272595
Estado
Cerrada
Prioridad
Normal
Urgencia
Normal
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Suite O365
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 2 - Técnico interno
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
14/1/26, 8:17
Resuelto
28/1/26, 9:29
Actualizado
28/1/26, 9:29
Asignado
Jan 14, 2026 10:53 AM
Respondido
Jan 21, 2026 09:57 AM
Completado
Jan 28, 2026 10:29 AM
First resp. due
Jan 15, 2026 09:17 AM
Due by
Jan 16, 2026 09:17 AM
Tiempo de resolución
337.2 h
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc Giné
Descripción
Buenos días
He tenido problemas para activar mi correo corporativo: Angela.burbano@browniespain.com, el primer día que intente activarlo generaba error,
no pude crear una contraseña ni nada. Por favor ayúdame a restablecerlo.
Gracias
Att: Ángela Burbano
Resolución
De nuevo se ha enviado la contraseña a Angela. Cerramos petición.
JSON crudo (detalle completo)
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