#31396 · Errores datáfono externo Rambla Catalunya

ID interno: 10918000010137261

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Estado

Cerrada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Business Central

Subcategoría

Others

Tipo

Incidencia

Canal

E-Mail

SLA

SLA Soporte HQ

Grupo

Brownie (HQ)

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Bianca Caporale

Técnico

Miguel Bru

Departamento

Request Type

Incidencia

Creado

3/1/26, 19:52

Resuelto

8/1/26, 10:53

Actualizado

10/1/26, 11:31

Asignado

Jan 8, 2026 11:53 AM

Respondido

Jan 8, 2026 11:53 AM

Completado

Jan 10, 2026 12:31 PM

First resp. due

Jan 7, 2026 08:00 AM

Due by

Jan 8, 2026 08:00 AM

Tiempo de resolución

111.0 h

Overdue

First resp. overdue

Escalado

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Miguel Bru

Descripción

Hola buenas tardes,

 Como saben hemos estado todo el día con problema para poder cobrar normal, adjunto imágenes de problemas que tuvimos que hacer cobros con datáfono externo ficticio, no lo declararemos ya que no es cierto, simplemente necesitábamos que saliera el ticket, seria un total de 109,83€ en el Tpv2, y 210,10€ en el Tpv3,

Gracias..



Resolución

-
JSON crudo (detalle completo)
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