#31337 · PBI Corporate
ID interno: 10918000010080497
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Power BI
Tipo
Incidencia
Canal
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
31/12/25, 9:21
Resuelto
7/1/26, 8:46
Actualizado
9/1/26, 9:31
Asignado
Jan 2, 2026 01:19 PM
Respondido
Jan 7, 2026 09:46 AM
Completado
Jan 9, 2026 10:31 AM
First resp. due
Jan 2, 2026 10:21 AM
Due by
Jan 5, 2026 10:21 AM
Tiempo de resolución
167.4 h
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Mijalis Alexandros Méndiz
Descripción
Buenos días,
al seleccionar campaña en el informe genera errores en el informe:
No aparece el comparativo de venta respecto a la campaña anterior:
Tampoco el comparativo de venta en las tablas:
el stock es mucho más bajo al seleccionar campaña, aparecen multitud de referencias con stock disponible negativo (podría ser una incidencia fruto de los reetiquetados):
si consultamos el informe de PBI Estructura plantilla que siempre cuadra con corporate hay unas 60.000 unidades más de stock disponible en I2026:
¿podéis revisarlo?
muchas gracias,
Alejandro Escamilla | C/ Castanyer 29 | |
La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos
han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,
portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si
usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,
distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. | ||
Resolución
Hola Alejandro, buenos días!
Ésta incidencia está resuelta, como comenté anteriormente, puede ir un poco lento porque se volvió a la versión original mientras se resuelve el problema con el filtro de temporada. Sin embargo, las métricas de comparación respecto a la TA ya se visualizan al filtrar por temporada I2026.
Saludos.
JSON crudo (detalle completo)
{
"id": "10918000010080497",
"sla": {
"id": "10918000000164165",
"name": "SLA Soporte HQ"
},
"mode": {
"id": "10918000000008033",
"name": "E-Mail",
"internal_name": "E-Mail"
},
"site": {
"id": "10918000000794001",
"name": "HQ",
"deleted": false,
"is_default": true
},
"tags": [],
"group": {
"id": "10918000000199875",
"name": "Brownie (HQ)",
"site": {
"id": "10918000000794001"
},
"deleted": false
},
"level": {
"id": "10918000000168252",
"name": "Nivel 1 - Primera Respuesta"
},
"assets": [],
"impact": {
"id": "10918000000009652",
"name": "Afecta al usuario"
},
"is_fcr": false,
"status": {
"id": "10918000000008029",
"name": "Cerrada",
"color": "#006600",
"stop_timer": false,
"in_progress": false,
"internal_name": "Closed"
},
"is_read": true,
"subject": "PBI Corporate",
"urgency": {
"id": "10918000000009529",
"name": "Alta"
},
"category": {
"id": "10918000000193258",
"name": "Software",
"deleted": false
},
"email_cc": [],
"email_to": [
"soporte@browniespain.com"
],
"priority": {
"id": "10918000000008169",
"name": "Normal",
"color": "#006600"
},
"template": {
"id": "10918000000008023",
"name": "Incidencia",
"image": "incident-icon",
"layouts": [
{
"id": "10918000000102032",
"name": "requester_layout"
},
{
"id": "10918000000102034",
"name": "technician_layout"
}
],
"comments": "Interrupción o reducción de la calidad no planificada del Servicio",
"inactive": false,
"workflow": null,
"has_tasks": false,
"lifecycle": {
"id": "10918000000183026",
"name": "Ciclo de vida de una Solicitud",
"inactive": false,
"is_published": true
},
"checklists": [],
"created_by": {
"id": "10918000000007977",
"name": "System",
"site": null,
"phone": null,
"mobile": null,
"email_id": null,
"sms_mail": null,
"job_title": "",
"last_name": "",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
"department": null,
"first_name": "System",
"user_scope": "internal_user",
"employee_id": "",
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": null,
"is_technician": false
},
"is_default": true,
"sort_index": "1",
"user_groups": [],
"created_time": {
"value": "1169631000000",
"display_value": "Jan 24, 2007 10:30 AM"
},
"has_checklists": false,
"has_user_group": false,
"support_groups": [],
"template_fields": [
{
"name": "email_ids_to_notify",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "attachments",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "request_type",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subject",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "description",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "responded_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "mode",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "assets",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "urgency",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "group",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "requester",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "created_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "level",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "resolution.content",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": false,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "impact",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "technician",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "priority",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "due_by_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "first_response_due_by_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "site",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "completed_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "udf_fields.udf_char3",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "udf_fields.udf_char2",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "category",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subcategory",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "status",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "email_ids_to_notify",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "attachments",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subject",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "description",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "responded_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "assets",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "requester",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "created_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "due_by_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "first_response_due_by_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "site",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "completed_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "udf_fields.udf_char3",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "category",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subcategory",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
}
],
"service_category": null,
"last_updated_time": {
"value": "1747822830943",
"display_value": "May 21, 2025 12:20 PM"
},
"show_to_requester": true,
"task_configuration": {
"trigger_after_approved": false,
"trigger_after_creation": false,
"allow_requester_to_view": false,
"allow_requester_to_select": false
},
"is_service_template": false,
"reference_templates": []
},
"workflow": null,
"email_bcc": [],
"has_draft": false,
"has_notes": false,
"lifecycle": {
"id": "10918000000183026",
"name": "Ciclo de vida de una Solicitud",
"inactive": false,
"is_published": true
},
"requester": {
"id": "10918000007677001",
"name": "Alejandro Escamilla",
"site": {
"id": "10918000000794001",
"name": "HQ",
"deleted": false,
"is_default": true
},
"phone": null,
"mobile": null,
"email_id": "alejandro.escamilla@browniespain.com",
"sms_mail": null,
"job_title": null,
"last_name": null,
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
"department": null,
"first_name": "Alejandro Escamilla",
"user_scope": "internal_user",
"employee_id": null,
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": null,
"is_technician": false
},
"created_by": {
"id": "10918000000007977",
"name": "System",
"site": null,
"phone": null,
"mobile": null,
"email_id": null,
"sms_mail": null,
"job_title": "",
"last_name": "",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
"department": null,
"first_name": "System",
"user_scope": "internal_user",
"employee_id": "",
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": null,
"is_technician": false
},
"department": null,
"display_id": "31337",
"is_overdue": true,
"is_trashed": false,
"message_id": "<DB9P195MB156106C79B2CC883FD0CCA8D91BDA@DB9P195MB1561.EURP195.PROD.OUTLOOK.COM>",
"resolution": {
"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola Alejandro, buenos días!<br/></div><div><br/></div><div>Ésta incidencia está resuelta, como comenté anteriormente, puede ir un poco lento porque se volvió a la versión original mientras se resuelve el problema con el filtro de temporada. Sin embargo, las métricas de comparación respecto a la TA ya se visualizan al filtrar por temporada I2026.<br/></div><div><br/></div><div><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=6833015&ACTION=FILE\" orig_width=\"1742\" orig_height=\"884\" width=\"399\" height=\"202\"/><br/></div><div><br/></div><div><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=6833016&ACTION=FILE\" orig_width=\"1742\" orig_height=\"884\" width=\"399\" height=\"202\"/><br/></div><div><br/></div><div>Saludos.<br/></div></div>",
"submitted_by": {
"id": "10918000008943099",
"name": "Mijalis Alexandros Méndiz",
"site": {
"id": "10918000000794001",
"name": "HQ",
"deleted": false,
"is_default": true
},
"phone": "",
"mobile": "",
"email_id": "mijalis.mendiz@browniespain.com",
"sms_mail": null,
"job_title": "Head of Data",
"last_name": "Méndiz",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=20108774275&t=user&height=60&width=60",
"department": {
"id": "10918000000174683",
"name": "IT",
"site": {
"id": "10918000000794001"
}
},
"first_name": "Mijalis Alexandros",
"user_scope": "internal_user",
"employee_id": null,
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": "0",
"is_technician": true
},
"submitted_on": {
"value": "1767775608941",
"display_value": "Jan 7, 2026 09:46 AM"
}
},
"technician": {
"id": "10918000008943099",
"name": "Mijalis Alexandros Méndiz",
"site": {
"id": "10918000000794001"
},
"phone": "",
"mobile": "",
"email_id": "mijalis.mendiz@browniespain.com",
"sms_mail": null,
"job_title": "Head of Data",
"last_name": "Méndiz",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=20108774275&t=user&height=60&width=60",
"department": {
"id": "10918000000174683"
},
"first_name": "Mijalis Alexandros",
"user_scope": "internal_user",
"employee_id": null,
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": "0",
"is_technician": true
},
"udf_fields": {
"udf_char2": "Remoto",
"udf_char3": "No"
},
"attachments": [],
"description": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div dir=\"ltr\" class=\"zm_2367012059849768336_parse_349716466040376364\"><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_290215836elementToProof\">Buenos días,<br/></div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_290215836elementToProof\"><br/></div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_290215836elementToProof\">al seleccionar campaña en el informe genera errores en el informe:<br/></div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_290215836elementToProof\"><br/></div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_290215836elementToProof\">No aparece el comparativo de venta respecto a la campaña anterior:<br/></div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_290215836elementToProof\"><br/></div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_290215836elementToProof\"><img style=\"width:1117px; height:549px; max-width:1696px\" height=\"549\" width=\"1117\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6744492&ACTION=FILE\"/><br/></div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_290215836elementToProof\"><br/></div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_290215836elementToProof\">Tampoco el comparativo de venta en las tablas:<br/></div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_290215836elementToProof\"><br/></div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_290215836elementToProof\"><img style=\"width:1136.77px; height:559px; max-width:1696px\" height=\"559\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6744493&ACTION=FILE\"/><br/></div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_290215836elementToProof\"><br/></div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_290215836elementToProof\">el stock es mucho más bajo al seleccionar campaña, aparecen multitud de referencias con stock disponible negativo (podría ser una incidencia fruto de los reetiquetados):<br/></div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_290215836elementToProof\"><br/></div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_290215836elementToProof\"><img style=\"width:1108.75px; height:551px; max-width:1696px\" height=\"551\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6744494&ACTION=FILE\"/><br/></div><div id=\"x_290215836Signature\"><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\"><br/></div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_290215836elementToProof\">si consultamos el informe de PBI Estructura plantilla que siempre cuadra con corporate hay unas 60.000 unidades más de stock disponible en I2026:<br/></div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_290215836elementToProof\"><br/></div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_290215836elementToProof\"><img style=\"width:1119.16px; height:551px; max-width:1696px\" height=\"551\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6744495&ACTION=FILE\"/><br/></div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_290215836elementToProof\"><br/></div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_290215836elementToProof\">¿podéis revisarlo?<br/></div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_290215836elementToProof\"><br/></div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_290215836elementToProof\">muchas gracias,<br/></div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_290215836elementToProof\"><br/></div><table style=\"width:635px; border-collapse:collapse; border-spacing:0px\" cellpadding=\"0\" cellspacing=\"0\"><tbody><tr><td style=\"vertical-align:top; width:125px\"><p style=\"margin:0.1pt\"><span class=\"colour\" style=\"color:rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family:Arial\"><span class=\"size\" style=\"font-size:9pt; margin:0.1pt\"><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_290215836OWAAutoLink\" id=\"x_290215836OWA2725b0f6-9eea-3382-6e8a-c96cc33a7f35\" href=\"https://www.browniespain.com/\"><img style=\"width:95px; height:95px; margin-top:0px; margin-bottom:0px\" height=\"95\" width=\"95\" alt=\"New_Logo_01_.gif\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6744496&ACTION=FILE\"/></a></span></span></span><br/></p></td><td style=\"vertical-align:top; width:230px; color:rgb(61, 61, 63)\"><p style=\"margin-top:1em; margin-bottom:1em\"><span class=\"font\" style=\"font-family:Arial\"><span class=\"size\" style=\"font-size:9pt; margin-top:1em; margin-bottom:1em\"><b>Alejandro Escamilla</b><br/> <span class=\"size\" style=\"font-size:8pt\">Commercial Controller</span><br/> <br/> <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink OWAAutoLink\" id=\"x_290215836OWA34cb446b-197b-a336-ff14-71affe4b0ef1\" href=\"https://www.facebook.com/browniespain\"><img style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6744497&ACTION=FILE\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink OWAAutoLink\" id=\"x_290215836OWA1af9aab2-cdb2-3d13-b33a-c1b425f27525\" href=\"https://instagram.com/browniespain\"><img style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6744498&ACTION=FILE\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink OWAAutoLink\" id=\"x_290215836OWAb36b65e8-5187-3950-9cd3-94c717b2b6f5\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6744499&ACTION=FILE\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink OWAAutoLink\" id=\"x_290215836OWA8bb0934a-78ed-e45a-4899-ffd79977fe44\" href=\"https://es.linkedin.com/company/brownie\"><img style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6744500&ACTION=FILE\"/></a></span></span></p></td><td style=\"border-left:1px solid rgb(61, 61, 63); padding-left:20px; vertical-align:top; width:280px\"><p style=\"margin-top:1em; margin-bottom:1em\"><span class=\"font\" style=\"font-family:Arial\"><span class=\"size\" style=\"font-size:9pt; margin-top:1em; margin-bottom:1em\"><span class=\"colour\" style=\"color:rgb(0, 0, 0)\">C/ Castanyer 29<br/> 08022 - Barcelona, Spain<br/> </span><span class=\"colour\" style=\"color:rgb(61, 61, 63)\">+34 932 377 066<br/> <br/> </span><span class=\"colour\" style=\"color:rgb(155, 155, 155)\"><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px; color:rgb(155, 155, 155)\" class=\"x_290215836OWAAutoLink\" id=\"x_290215836OWA97e071f8-7260-748c-c42c-d6e92667567c\" href=\"http://www.browniespain.com/\">www.browniespain.com</a></span></span></span></p></td></tr><tr><td style=\"vertical-align:top; width:635px\" colspan=\"3\"><p style=\"text-align:justify; margin:0.1pt\"><span class=\"colour\" style=\"color:rgb(186, 186, 186)\"><span class=\"font\" style=\"font-family:Arial\"><span class=\"size\" style=\"font-size:6pt; text-align:justify; margin:0.1pt\"><br/></span></span></span></p><p style=\"text-align:justify; margin:0.1pt\"><span class=\"colour\" style=\"color:rgb(186, 186, 186)\"><span class=\"font\" style=\"font-family:Arial\"><span class=\"size\" style=\"font-size:6pt; text-align:justify; margin:0.1pt\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">personal@browniespain.com</a> Si\n usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></span></span><br/></p></td></tr></tbody></table><p style=\"margin:0.1pt\"><span class=\"font\" style=\"font-family:Arial; margin:0.1pt\"><br/></span></p><p style=\"margin:0.1pt\"><span class=\"font\" style=\"font-family:Arial; margin:0.1pt\"><br/></span></p><p style=\"margin-top:0pt; margin-bottom:5pt\"><span class=\"font\" style=\"font-family:ARIAL\"><span class=\"size\" style=\"font-size:10pt; margin-top:0pt; margin-bottom:5pt\"><br/></span></span></p></div></div></div>",
"display_key": {
"value": "31337",
"display_value": "31337"
},
"due_by_time": {
"value": "1767604907777",
"display_value": "Jan 5, 2026 10:21 AM"
},
"is_reopened": false,
"maintenance": null,
"subcategory": {
"id": "10918000000193296",
"name": "Power BI"
},
"closure_info": {
"closure_code": {
"id": "10918000000044001",
"name": "Éxito"
},
"closure_comments": "Aged request was closed",
"requester_ack_comments": "Aged request was closed",
"requester_ack_resolution": false
},
"created_time": {
"value": "1767172907259",
"display_value": "Dec 31, 2025 10:21 AM"
},
"deleted_time": null,
"is_escalated": true,
"request_type": {
"id": "10918000000010007",
"name": "Incidencia"
},
"time_elapsed": "105902000",
"assigned_time": {
"value": "1767356377344",
"display_value": "Jan 2, 2026 01:19 PM"
},
"resolved_time": {
"value": "1767775608840",
"display_value": "Jan 7, 2026 09:46 AM"
},
"completed_time": {
"value": "1767951063682",
"display_value": "Jan 9, 2026 10:31 AM"
},
"responded_time": {
"value": "1767775608941",
"display_value": "Jan 7, 2026 09:46 AM"
},
"approval_status": null,
"has_attachments": false,
"unreplied_count": 0,
"last_updated_time": {
"value": "1767951063703",
"display_value": "Jan 9, 2026 10:31 AM"
},
"linked_to_request": null,
"is_service_request": false,
"completed_by_denial": false,
"email_ids_to_notify": [],
"has_linked_requests": false,
"notification_status": null,
"cancel_flag_comments": null,
"cancellation_requested": false,
"is_first_response_overdue": true,
"request_template_task_ids": [],
"workflow_instance_details": null,
"entity_instance_properties": [],
"first_response_due_by_time": {
"value": "1767345707518",
"display_value": "Jan 2, 2026 10:21 AM"
},
"request_template_checklist_ids": []
}