#31284 · RV: EXT: Detalle bultos próxima entrega M007078
ID interno: 10918000010071017
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Recepción de Mercancía
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
29/12/25, 15:48
Resuelto
30/12/25, 9:49
Actualizado
1/1/26, 10:27
Asignado
Dec 30, 2025 08:29 AM
Respondido
Dec 30, 2025 10:49 AM
Completado
Jan 1, 2026 11:27 AM
First resp. due
Dec 30, 2025 04:48 PM
Due by
Dec 31, 2025 04:48 PM
Tiempo de resolución
18.0 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenas tardes.
nos hemos dado cuenta que las cajas recibidas hoy no están subidas a nuestro stock, los albaranes no aparecen en la ZEBRA, están validados; pero si en recepciones pendientes.
os adjuntamos el albaran de los bultos recepcionados.
¿ nos lo podeis mirar por favor ya que mañana hacemos inventario?
un saludo.
De: Avisos Automaticos Interface Brownie 17 <Brownie.avisosautomaticos@districenter.es>
Enviado: miércoles, 24 de diciembre de 2025 13:17
Para: San Sebastian <sansebastian@browniespain.com>
Asunto: EXT: Detalle bultos próxima entrega M007078
Enviado: miércoles, 24 de diciembre de 2025 13:17
Para: San Sebastian <sansebastian@browniespain.com>
Asunto: EXT: Detalle bultos próxima entrega M007078
Hola,
En la siguiente recepción de mercancía se entregarán los siguientes bultos:
Mercancía 17 Bultos
Consumibles 0 Bultos
Bultos Online 0 Bultos
Total Bultos 17 Bultos
Se adjunta documentación donde se detallan los pedidos de online y albaranes de mercancía.
En caso de incidencia por favor contactad con logistica@browniespain.com
Un saludo,
ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido
es seguro.
Resolución
Ticket cerrado
JSON crudo (detalle completo)
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"description": "\n\n\n<div dir=\"ltr\" class=\"zm_8642505196510661091_parse_892789288361653652\">\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1377887745elementToProof\">\nBuenas tardes.</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1377887745elementToProof\">\nnos hemos dado cuenta que las cajas recibidas hoy no están subidas a nuestro stock, los albaranes no aparecen en la ZEBRA, están validados; pero si en recepciones pendientes.</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1377887745elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1377887745elementToProof\">\nos adjuntamos el albaran de los bultos recepcionados.</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1377887745elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1377887745elementToProof\">\n¿ nos lo podeis mirar por favor ya que mañana hacemos inventario? </div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1377887745elementToProof\">\nun saludo.</div>\n<div id=\"x_1377887745appendonsend\"></div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br/>\n</div>\n<hr style=\"width:98%\"/>\n<div id=\"x_1377887745divRplyFwdMsg\">\n<div style=\"direction:ltr; font-family:Calibri, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\n<b>De:</b> Avisos Automaticos Interface Brownie 17 <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:Brownie.avisosautomaticos@districenter.es\">Brownie.avisosautomaticos@districenter.es</a>><br/>\n<b>Enviado:</b> miércoles, 24 de diciembre de 2025 13:17<br/>\n<b>Para:</b> San Sebastian <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:sansebastian@browniespain.com\">sansebastian@browniespain.com</a>><br/>\n<b>Asunto:</b> EXT: Detalle bultos próxima entrega M007078</div>\n<div style=\"direction:ltr\"> </div>\n</div>\n<p style=\"margin-top:1em; margin-bottom:1em\"><span style=\"font-family:Aptos, sans-serif; font-size:15px\">Hola,</span></p>\n<p style=\"margin-top:1em; margin-bottom:1em\"><br/>\n</p>\n<p style=\"margin-top:1em; margin-bottom:1em\"><span style=\"font-family:Aptos, sans-serif; font-size:15px\">En la siguiente recepción de mercancía se entregarán los siguientes bultos:</span></p>\n<p style=\"margin-top:1em; margin-bottom:1em\"><br/>\n</p>\n<p style=\"margin-top:1em; margin-bottom:1em\"><span style=\"font-family:Aptos, sans-serif; font-size:15px\">Mercancía 17 Bultos</span></p>\n<p style=\"margin-top:1em; margin-bottom:1em\"><span style=\"font-family:Aptos, sans-serif; font-size:15px\">Consumibles 0 Bultos</span></p>\n<p style=\"margin-top:1em; margin-bottom:1em\"><span style=\"font-family:Aptos, sans-serif; font-size:15px\">Bultos Online 0 Bultos</span></p>\n<p style=\"margin-top:1em; margin-bottom:1em\"><span style=\"font-family:Aptos, sans-serif; font-size:15px\">Total Bultos 17 Bultos</span></p>\n<p style=\"margin-top:1em; margin-bottom:1em\"><br/>\n</p>\n<p style=\"margin-top:1em; margin-bottom:1em\"><span style=\"font-family:Aptos, sans-serif; font-size:15px\">Se adjunta documentación donde se detallan los pedidos de online y albaranes de mercancía.</span></p>\n<p style=\"margin-top:1em; margin-bottom:1em\"><br/>\n</p>\n<p style=\"margin-top:1em; margin-bottom:1em\"><span style=\"font-family:Aptos, sans-serif; font-size:15px\">En caso de incidencia por favor contactad con <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:logistica@browniespain.com\">logistica@browniespain.com</a></span></p>\n<p style=\"margin-top:1em; margin-bottom:1em\"><br/>\n</p>\n<p style=\"margin-top:1em; margin-bottom:1em\"><span style=\"font-family:Aptos, sans-serif; font-size:15px\">Un saludo,</span></p>\n<p style=\"margin-top:1em; margin-bottom:1em\"><br/>\n</p>\n<div style=\"text-align:left; line-height:12pt; background-color:rgb(255, 235, 156); padding:2pt; border-width:1pt; border-style:solid; border-color:rgb(156, 101, 0); font-family:Calibri; font-size:10pt\">\n<span style=\"color:rgb(156, 101, 0)\">ATENCIÓN:</span><span style=\"color:black\"> Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido\n es seguro.</span></div>\n<div><br/>\n</div>\n</div>",
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