#31243 · PT NO CARGADOS URGENTE
ID interno: 10918000010062405
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Recepción de Mercancía
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
28/12/25, 7:44
Resuelto
29/12/25, 12:43
Actualizado
31/12/25, 13:27
Asignado
Dec 29, 2025 08:23 AM
Respondido
Dec 29, 2025 01:43 PM
Completado
Dec 31, 2025 02:27 PM
First resp. due
Dec 30, 2025 08:00 AM
Due by
Dec 31, 2025 08:00 AM
Tiempo de resolución
29.0 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días,
Hemos recibido 10 cajas de las cuales la numeración que sale reflejado no es la misma que en la del pdf impreso o la que aparece en la zebra ( solo nos coge el 100% si pasamos la zebra por el albarán impreso.
Necesitará saber si puedo validar las cajas así , ya que esa numeración no sale en ningún lado os dejo la numeración de las cajas que nos han llegado.
014000191626
014000192607
014000190949
014000191065
014000190861
014000190857
014000190903
014000191525
014000190508
014000190858
Si podeis decirme algo los mas brebe posible para poder continuar con las cajas, os he llamado para poder agilizar la incidencia.
Muchas gracias,
Saludos,
Nancy Vargas
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BROWNIE AEROPUERTO T1 |
Aeropuerto Josep Tarradellas (T1) 08820 El Prat de Llobregat, Barcelona |
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La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
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Resolución
JSON crudo (detalle completo)
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_8363828144667712072_parse_4892510266371574773\">\n<div class=\"x_1696134438WordSection1\">\n<p class=\"MsoNormal\">Buenos días,</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Hemos recibido 10 cajas de las cuales la numeración que sale reflejado no es la misma que en la del pdf impreso o la que aparece en la zebra ( solo nos coge el 100% si pasamos la zebra por el albarán impreso.</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Necesitará saber si puedo validar las cajas así , ya que esa numeración no sale en ningún lado os dejo la numeración de las cajas que nos han llegado.</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\"> 014000191626</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\">014000192607</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\">014000190949</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\">014000191065</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\">014000190861</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\">014000190857</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\">014000190903</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\">014000191525</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\">014000190508</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\">014000190858</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\"> </span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\">Si podeis decirme algo los mas brebe posible para poder continuar con las cajas, os he llamado para poder agilizar\n la incidencia.</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\"> </span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\"> </span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\">Muchas gracias,</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\"> </span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\">Saludos,</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\"> </span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\">Nancy Vargas</span></p>\n<table class=\"x_1696134438MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">BROWNIE AEROPUERTO T1<br/>\n</span></b><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br/>\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6739091&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6739092&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6739093&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6739094&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:black\">Aeropuerto Josep Tarradellas (T1)</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:black\">08820 El Prat de Llobregat, Barcelona<br/>\n</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br/>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a>\n</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif\"><br/>\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9062in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6739095&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif\"> \n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.cepyme500.com/empresa/1566\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"82\" height=\"83\" style=\"width:0.8541in; height:0.8645in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6739096&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif\"> </span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"text-align:justify\"><span style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE,\n SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando\n se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección\n de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\"><span style=\"color:blue\">personal@browniespain.com</span></a> Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta\n comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección\n arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>",
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