#31152 · PROBLEMAS CON CAJAS VALIDACIONES
ID interno: 10918000010005015
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Recepción de Mercancía
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
20/12/25, 9:23
Resuelto
29/12/25, 8:45
Actualizado
31/12/25, 9:27
Asignado
Dec 24, 2025 12:13 PM
Respondido
Dec 29, 2025 09:45 AM
Completado
Dec 31, 2025 10:27 AM
First resp. due
Dec 23, 2025 08:00 AM
Due by
Dec 24, 2025 08:00 AM
Tiempo de resolución
215.4 h
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenas,
Ayer nos llegaron estos bultos a rambla, el problema es que cuando llegaron no los pudimos validar porque no estaban cargados y luego ya teníamos un volumen alto de trabajo y entonces preferimos validar hoy por la mañana con más tranquilidad.
Ayer solo se paso la pala por la noche en la parte de arriba y no en el almacén por las cajas. Al parecer leyó los artículos de las cajas ya que no me deja validarlos hoy, por ello hemos validado manualmente.
Disculpad,
Gracias,
UN saludo,
Resolución
Hola Chicas
Laura o Bianca podéis revisar las cajas que faltan por validar y registrarlas manualmente, esto es puntual pero me gustaria que tuvierais el stock lo mas ajustado posible.
Maria ¿te parece bien?
Un saludo.
Eiana
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola Chicas<br/></div><div><br/></div><div>Laura o Bianca podéis revisar las cajas que faltan por validar y registrarlas manualmente, esto es puntual pero me gustaria que tuvierais el stock lo mas ajustado posible.<br/></div><div>Maria ¿te parece bien?</div><div><br/></div><div>Un saludo.<br/></div><div>Eiana</div></div>",
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