#31166 · Revisión jornada Ventas y Tareas

ID interno: 10918000010000823

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Estado

Cerrada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al Negocio

Categoría

Preventivos

Subcategoría

Preventivos BC & Others

Tipo

Petición

Canal

CAU

SLA

—

Grupo

Abisma (HQ)

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Sergio Marqués

Técnico

N1 Support

Departamento

IT

Request Type

Petición

Creado

22/12/25, 7:00

Resuelto

22/12/25, 13:42

Actualizado

24/12/25, 14:24

Asignado

Dec 22, 2025 08:00 AM

Respondido

Dec 22, 2025 02:42 PM

Completado

Dec 24, 2025 03:24 PM

First resp. due

—

Due by

—

Tiempo de resolución

6.7 h

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: N1 Support

Descripción

Revisión de ventas:

Tareas:

FileZilla:

Job monitor:

Movimientos cola proyecto:

Resolución

Revisión de ventas:
Textiles
M007008 19 OK
M007012 19-20 OK
M007013 20 OK
M007016 21 OK
M007018 19 OK
M007031 20 OK
M007033 20-21 OK
M007049 21 OK
M007055 20 OK
M007061 19 OK
M007062 19-21 OK
M007066 19-20 Ok
M007067 20 OK
M007068 19 OK
M007084 21 OK
M007085 19 OK
M007206 21 OK
M007221 19 ok
M007226 20 ok
M007231 20 ok
M007237 20 ok
M007238 21 ok
M007256 20 ok

France
ok

Atlántico
M007026 19-20-21 ok
M007038 19 ok
M007040 19 ok
M007046 19-20-21 ok
M007051 20 ok
M007052 20 ok
M007053 20-21 ok
M007054 19-20-21 ok
M007072 19-20 oK
M007076 20 ok
M007204 20-21 ok
M007215 19-20 ok

Tareas:
1a revision:

Textiles
 ok
France
x
Atlántico
x
2a revision:

Textiles
 
France
 
Atlántico
 
 
 
Gestion de Archivos PAC POC:
Revisado
 
Job Monitor:
1a revision:
x
2a revision:
x
3a revision:
 x
 
Revisión Movimientos Cola Proyecto:


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    },
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    "first_name": "System",
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    "name": "IT",
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      "id": "10918000000794001"
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  },
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    "content": "<div class=\"personalize-wrapper\" style=\"font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div style=\"color:rgb(24, 50, 71); font-family:-apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)\"><span style=\"\">Revisión de ventas:</span><br/></div><div style=\"color:rgb(24, 50, 71); font-family:-apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)\"><div style=\"\" dir=\"ltr\">Textiles<br/></div><div style=\"\" dir=\"ltr\">M007008 19 OK<br/></div><div style=\"\" dir=\"ltr\">M007012 19-20 OK<br/></div><div style=\"\" dir=\"ltr\">M007013 20 OK<br/></div><div style=\"\" dir=\"ltr\">M007016 21 OK<br/></div><div style=\"\" dir=\"ltr\">M007018 19 OK<br/></div><div style=\"\" dir=\"ltr\">M007031 20 OK<br/></div><div style=\"\" dir=\"ltr\">M007033 20-21 OK<br/></div><div style=\"\" dir=\"ltr\">M007049 21 OK<br/></div><div style=\"\" dir=\"ltr\">M007055 20 OK<br/></div><div style=\"\" dir=\"ltr\">M007061 19 OK<br/></div><div style=\"\" dir=\"ltr\">M007062 19-21 OK<br/></div><div style=\"\" dir=\"ltr\">M007066 19-20 Ok<br/></div><div style=\"\" dir=\"ltr\">M007067 20 OK<br/></div><div style=\"\" dir=\"ltr\">M007068 19 OK<br/></div><div style=\"\" dir=\"ltr\">M007084 21 OK<br/></div><div style=\"\" dir=\"ltr\">M007085 19 OK<br/></div><div style=\"\" dir=\"ltr\">M007206 21 OK<br/></div><div style=\"\" dir=\"ltr\">M007221 19 ok<br/></div><div style=\"\" dir=\"ltr\">M007226 20 ok<br/></div><div style=\"\" dir=\"ltr\">M007231 20 ok<br/></div><div style=\"\" dir=\"ltr\">M007237 20 ok<br/></div><div style=\"\" dir=\"ltr\">M007238 21 ok<br/></div><div style=\"\" dir=\"ltr\">M007256 20 ok<br/></div><div style=\"\"><br/></div><div style=\"\" dir=\"ltr\">France<br/></div><div style=\"\" dir=\"ltr\">ok<br/></div><div style=\"\" dir=\"ltr\"><br/></div><div style=\"\" dir=\"ltr\">Atlántico<br/></div><div style=\"\" dir=\"ltr\">M007026 19-20-21 ok<br/></div><div style=\"\" dir=\"ltr\">M007038 19 ok<br/></div><div style=\"\" dir=\"ltr\">M007040 19 ok<br/></div><div style=\"\" dir=\"ltr\">M007046 19-20-21 ok<br/></div><div style=\"\" dir=\"ltr\">M007051 20 ok<br/></div><div style=\"\" dir=\"ltr\">M007052 20 ok<br/></div><div style=\"\" dir=\"ltr\">M007053 20-21 ok<br/></div><div style=\"\" dir=\"ltr\">M007054 19-20-21 ok<br/></div><div style=\"\" dir=\"ltr\">M007072 19-20 oK<br/></div><div style=\"\" dir=\"ltr\">M007076 20 ok<br/></div><div style=\"\" dir=\"ltr\">M007204 20-21 ok<br/></div><div style=\"\" dir=\"ltr\">M007215 19-20 ok<br/></div><div style=\"\" dir=\"ltr\"><br/></div><div style=\"\">Tareas:<br/></div><div style=\"\">1a revision:<br/></div><div style=\"\"><br/></div><div style=\"\">Textiles<br/></div><div style=\"\" dir=\"ltr\">&nbsp;ok<br/></div><div style=\"\">France<br/></div><div style=\"\" dir=\"ltr\">x<br/></div><div style=\"\" dir=\"ltr\">Atlántico<br/></div><div style=\"\" dir=\"ltr\">x<br/></div><div style=\"\">2a revision:<br/></div><div style=\"\"><br/></div><div style=\"\">Textiles<br/></div><div style=\"\">&nbsp;<br/></div><div style=\"\">France<br/></div><div style=\"\">&nbsp;<br/></div><div style=\"\">Atlántico<br/></div><div style=\"\">&nbsp;<br/></div><div style=\"\">&nbsp;<br/></div><div style=\"\">&nbsp;<br/></div><div style=\"\">Gestion de Archivos PAC POC:<br/></div><div style=\"\" dir=\"ltr\">Revisado<br/></div><div style=\"\">&nbsp;<br/></div><div style=\"\">Job Monitor:<br/></div><div style=\"\">1a revision:<br/></div><div style=\"\" dir=\"ltr\">x<br/></div><div style=\"\">2a revision:<br/></div><div style=\"\" dir=\"ltr\">x<br/></div><div style=\"\">3a revision:<br/></div><div style=\"\" dir=\"ltr\">&nbsp;x<br/></div><div style=\"\"><span style=\"\">&nbsp;</span><br/></div><div style=\"\">Revisión Movimientos Cola Proyecto:<br/></div><div style=\"\"><img style=\"border:0px; vertical-align:middle; cursor:pointer; max-width:100%; width:auto\" class=\"fr-fic fr-fil fr-dib inline-image\" src=\"https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzY2OTY2MjM0NSwiZG9tYWluIjoic29wb3J0ZWFiaXNtYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTExMjM3Nn0.G4sbhW0OyhqHCkC0-3Ots9ZVdN9xJXltklEaSkWB_go\"/><br/></div></div><div><br/></div></div>",
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        "is_default": true
      },
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      "email_id": "n1support@browniespain.com",
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        "site": {
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      "first_name": "N1",
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      "display_value": "Dec 22, 2025 02:42 PM"
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    "email_id": "n1support@browniespain.com",
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    "cost_per_hour": "0",
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    "udf_char2": "Remoto",
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    "created_by": {
      "id": "10918000000166918"
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    "created_time": {
      "value": "1677499346138",
      "display_value": "Feb 27, 2023 01:02 PM"
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      "value": "1776232800000",
      "display_value": "Apr 15, 2026 08:00 AM"
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    "maintenancestate": 1,
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      "id": "10918000006723022"
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    "repetitive_schedule": {
      "id": "10918000006723022"
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  "subcategory": {
    "id": "10918000002209287",
    "name": "Preventivos BC & Others"
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    "closure_comments": "Aged request was closed",
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  "created_time": {
    "value": "1766386816935",
    "display_value": "Dec 22, 2025 08:00 AM"
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    "display_value": "Dec 22, 2025 08:00 AM"
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