#31042 · Visibilidad BI - FM
ID interno: 10918000009941253
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Data
Subcategoría
Informe
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
13/12/25, 20:54
Resuelto
7/1/26, 8:57
Actualizado
9/1/26, 9:31
Asignado
Dec 15, 2025 08:36 AM
Respondido
Jan 7, 2026 09:57 AM
Completado
Jan 9, 2026 10:31 AM
First resp. due
Dec 16, 2025 08:00 AM
Due by
Dec 17, 2025 08:00 AM
Tiempo de resolución
588.1 h
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Mijalis Alexandros Méndiz
Descripción
Hola a todos,
No tenemos visibilidad desde ayer en BI de la tienda de Francesc Maciá. Podemos revisarlo?
Gracias.
No tenemos visibilidad desde ayer en BI de la tienda de Francesc Maciá. Podemos revisarlo?
Gracias.
|
|
Maria Perez |
C/ Castanyer 29 |
|
La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
||
Resolución
Hola buenos días!
El acceso no ha variado y hay datos cargados.
Saludos.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola buenos días!<br/></div><div><br/></div><div>El acceso no ha variado y hay datos cargados.<br/></div><div><br/></div><div><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=6833018&ACTION=FILE\" orig_width=\"1794\" orig_height=\"735\" width=\"399\" height=\"163\"/><br/></div><div><br/></div><div><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=6833019&ACTION=FILE\" orig_width=\"1798\" orig_height=\"890\" width=\"400\" height=\"197\"/><br/></div><div><br/></div><div>Saludos.<br/></div><div><br/></div></div>",
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"description": "\n\n\n\n<div class=\"zm_3588083545271156108_parse_6627143093549482480\">\n<font size=\"2\">\n<div class=\"x_1967950497PlainText\">Hola a todos,<br/>\n<br/>\nNo tenemos visibilidad desde ayer en BI de la tienda de Francesc Maciá. Podemos revisarlo?<br/>\n<br/>\nGracias.<br/>\n<br/>\n</div>\n</font>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\">\n<br/>\n</p>\n<table cellspacing=\"0\" cellpadding=\"0\" border=\"0\" style=\"width:635px\">\n<tbody>\n<tr>\n<td style=\"width:125px; vertical-align:top\">\n<p style=\"font-family:Arial; margin:0.1pt; font-size:9pt; color:rgb(61, 61, 63)\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/\" title=\"\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=6663777&ACTION=FILE\" border=\"0\" width=\"95\" height=\"95\" alt=\"New_Logo_01_.gif\" style=\"width:95px; height:95px\"/></a><b></b></p>\n</td>\n<td valign=\"top\" style=\"width:230px; color:rgb(61, 61, 63)\">\n<p style=\"font-family:Arial; font-size:9pt\"><b>Maria Perez</b><br/>\n<span style=\"font-size:8pt\"></span><br/>\n<br/>\n<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_1967950497socialLink\" href=\"https://www.facebook.com/browniespain\"><img class=\"x_1967950497socialLink\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6663778&ACTION=FILE\" width=\"18\" height=\"18\" style=\"height:18px; width:18px\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_1967950497socialLink\" href=\"https://instagram.com/browniespain\"><img class=\"x_1967950497socialLink\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6663779&ACTION=FILE\" width=\"18\" height=\"18\" style=\"height:18px; width:18px\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_1967950497socialLink\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img class=\"x_1967950497socialLink\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6663780&ACTION=FILE\" width=\"18\" height=\"18\" style=\"height:18px; width:18px\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_1967950497socialLink\" href=\"https://es.linkedin.com/company/brownie\"><img class=\"x_1967950497socialLink\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6663781&ACTION=FILE\" width=\"18\" height=\"18\" style=\"height:18px; width:18px\"/></a></p>\n</td>\n<td valign=\"top\" style=\"border-left:1px solid rgb(61, 61, 63); width:280px; padding-left:20px\">\n<p style=\"font-family:Arial; font-size:9pt\"><span style=\"color:rgb(61, 61, 63)\"><span style=\"font-size:9pt; color:rgb(0, 0, 0)\"><span style=\"font-size:9pt\"><span style=\"font-size:9pt\">C/ Castanyer 29<br/>\n08022 - Barcelona, Spain</span></span><br/>\n</span>+34 932 377 066<br/>\n+33 <a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" style=\"font-size:9pt; color:rgb(61, 61, 63)\">660039243</a><br/>\n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"http://www.browniespain.com/\" style=\"font-size:9pt; color:rgb(155, 155, 155)\">www.browniespain.com</a></span></p>\n</td>\n</tr>\n<tr>\n<td colspan=\"3\" style=\"width:635px; vertical-align:top\">\n<p style=\"font-family:Arial; margin:0.1pt; text-align:justify; font-size:6pt; color:rgb(186, 186, 186)\">\n<br/>\n</p>\n<p style=\"font-family:Arial; margin:0.1pt; text-align:justify; font-size:6pt; color:rgb(186, 186, 186)\">\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si\n usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</p>\n</td>\n</tr>\n</tbody>\n</table>\n<p style=\"font-family:Arial; margin:0.1pt\"><br style=\"font-family:Arial\"/>\n</p>\n<p style=\"margin-top:0pt; margin-bottom:5pt; font-family:ARIAL; font-size:10pt\">\n<br/>\n<br/>\n</p>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:Arial; MARGIN-TOP:0px\">\n</p>\n</div>",
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