#30944 · Problema con la mercancia
ID interno: 10918000009891149
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Recepción de Mercancía
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
9/12/25, 11:07
Resuelto
9/12/25, 22:15
Actualizado
11/12/25, 22:16
Asignado
Dec 9, 2025 06:15 PM
Respondido
Dec 9, 2025 11:15 PM
Completado
Dec 11, 2025 11:16 PM
First resp. due
Dec 10, 2025 12:07 PM
Due by
Dec 11, 2025 12:07 PM
Tiempo de resolución
11.1 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días
Hoy nos han llegado 14 bultos:
014000180174
014000180484
014000180534
014000180952
014000180984
014000181089
014000181345
014000181353
014000181719
014000181725
014000181771
014000181793
014000181005
014000181072
En la pala a la hora de recibo 91 artículos inesperados en positivo, cuyos estaban dentro de las cajas que nos han mandado.
No sabemos que ha podido pasar, esperamos vuestra respuesta
Muchas gracias
Puerto Venecia
Brownie Spain
Resolución
Hola chicas
Tal y como hemos hablado esta mañana, se valida y se realiza inventario
preferiblemente ( si se puede) por tener un control de stock más favorable
y una buena reposición de mercancía.
Gracias por vuestra comprensión.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola chicas <br/></div><div><br/></div><div>Tal y como hemos hablado esta mañana, se valida y se realiza inventario<br/></div><div>preferiblemente ( si se puede) por tener un control de stock más favorable<br/></div><div>y una buena reposición de mercancía.<br/></div><div><br/></div><div>Gracias por vuestra comprensión.<br/></div><div><br/></div><div><br/></div></div>",
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