#30811 · RV: Cajas a validar por soporte ECI SOROLLA
ID interno: 10918000009836391
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Recepción de Mercancía
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
2/12/25, 10:20
Resuelto
5/12/25, 10:10
Actualizado
7/12/25, 10:13
Asignado
Dec 3, 2025 12:38 PM
Respondido
Dec 5, 2025 11:10 AM
Completado
Dec 7, 2025 11:13 AM
First resp. due
Dec 3, 2025 11:20 AM
Due by
Dec 4, 2025 11:20 AM
Tiempo de resolución
71.8 h
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días, como hemos hablado por teléfono, os paso lo bultos a validar de Eci Sorolla.
Adjunto las fotos de las etiquetas y las añado también por escrito:
014000177480
014000177823
014000178121
014000178141
014000178189
014000178198
014000178202
014000178209
014000178229
014000178289
014000178448
014000178523
014000178591
014000178628
014000178628
014000178634
014000178639
014000178660
014000178684
Nos avisáis cuando esté ok?
Muchas gracias y un saludo
Elena Escudero
De: Elena Escudero <elena.escudero@browniespain.com>
Enviado el: martes, 2 de diciembre de 2025 11:10
Para: ECI Sorolla <ecisorolla@browniespain.com>
Asunto: Cajas a validar por soporte
Enviado desde Outlook para Android
Resolución
Hola
Cierro ticket ya que esta gestionado.
Un saludo.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola <br/></div><div><br/></div><div>Cierro ticket ya que esta gestionado.<br/></div><div><br/></div><div>Un saludo.</div></div>",
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