#30729 · Tickets
ID interno: 10918000009733449
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Others
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
26/11/25, 12:40
Resuelto
18/12/25, 11:37
Actualizado
20/12/25, 12:21
Asignado
Nov 28, 2025 09:36 AM
Respondido
Dec 1, 2025 10:52 AM
Completado
Dec 20, 2025 01:21 PM
First resp. due
Nov 27, 2025 01:40 PM
Due by
Nov 28, 2025 01:40 PM
Tiempo de resolución
526.9 h
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Miguel Bru
Descripción
Hola buenos dias,
No estoy consiguiendo leer tickets de otras lojas.
Pueden ayudar porfa?
Saludos,
Rita
Resolución
Hola,
Ya deberíais poder consultar tickets de otras tiendas.
Un saludo.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, sans-serif; font-size:13px\"><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Hola,</span></span></b><br/></div><div><br/></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Ya deberíais poder consultar tickets de otras tiendas.</span></span></b><br/></div><div><br/></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Un saludo.<br/></span></span></b><br/></div></div>",
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