#30696 · MERCANCÍA NO CARGADA
ID interno: 10918000009711791
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Intercambio ficheros OL
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
25/11/25, 7:07
Resuelto
25/11/25, 8:05
Actualizado
27/11/25, 8:47
Asignado
Nov 25, 2025 08:24 AM
Respondido
Nov 25, 2025 09:05 AM
Completado
Nov 27, 2025 09:47 AM
First resp. due
Nov 26, 2025 08:07 AM
Due by
Nov 27, 2025 08:07 AM
Tiempo de resolución
1.0 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días,
La mercancía de hoy aún no está cargada.
Podéis ayudarnos con esto.
Gracias
En la siguiente recepción de mercancía se entregarán los siguientes bultos:
Mercancía 15 Bultos
Consumibles 0 Bultos
Bultos Online 0 Bultos
Total Bultos 15 Bultos
Se adjunta documentación donde se detallan los pedidos de online y albaranes de mercancía.
En caso de incidencia por favor contactad con logistica@browniespain.com
Un saludo,
ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.
Resolución
Hola
Ya están cargados los pts, cierro ticket .
Un saludo.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola<br/></div><div><br/></div><div>Ya están cargados los pts, cierro ticket .<br/></div><div><br/></div><div>Un saludo.</div></div>",
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_4087820473200423536_parse_896611536170985225\">\n<div class=\"x_1531499175WordSection1\">\n<p><span style=\"font-size:11.5pt\">Buenos días,</span></p>\n<p><span style=\"font-size:11.5pt\">La mercancía de hoy aún no está cargada.</span></p>\n<p><span style=\"font-size:11.5pt\">Podéis ayudarnos con esto.</span></p>\n<p><span style=\"font-size:11.5pt\"> </span></p>\n<p><span style=\"font-size:11.5pt\">Gracias</span></p>\n<p> </p>\n<p><span style=\"font-size:11.5pt\">En la siguiente recepción de mercancía se entregarán los siguientes bultos:\n</span></p>\n<p> </p>\n<p><span style=\"font-size:11.5pt\">Mercancía 15 Bultos</span></p>\n<p><span style=\"font-size:11.5pt\">Consumibles 0 Bultos</span></p>\n<p><span style=\"font-size:11.5pt\">Bultos Online 0 Bultos</span></p>\n<p><span style=\"font-size:11.5pt\">Total Bultos 15 Bultos</span></p>\n<p> </p>\n<p><span style=\"font-size:11.5pt\">Se adjunta documentación donde se detallan los pedidos de online y albaranes de mercancía.</span></p>\n<p> </p>\n<p><span style=\"font-size:11.5pt\">En caso de incidencia por favor contactad con <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:logistica@browniespain.com\">\nlogistica@browniespain.com</a></span></p>\n<p> </p>\n<p><span style=\"font-size:11.5pt\">Un saludo,</span></p>\n<p> </p>\n<div style=\"border:solid rgb(156, 101, 0) 1pt; padding:2pt 2pt 2pt 2pt\">\n<p class=\"MsoNormal\" style=\"line-height:12pt; background:rgb(255, 235, 156)\"><span style=\"font-size:10pt; font-family:"Calibri", sans-serif; color:rgb(156, 101, 0)\">ATENCIÓN:</span><span style=\"font-size:10pt; font-family:"Calibri", sans-serif; color:black\"> Este correo electrónico\n se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</span></p>\n</div>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>",
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