#30685 · Incidencia cambio campaña
ID interno: 10918000009711607
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Procedimientos BC
Tipo
Incidencia
Canal
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
24/11/25, 15:53
Resuelto
4/12/25, 14:07
Actualizado
6/12/25, 14:13
Asignado
Nov 24, 2025 04:56 PM
Respondido
Nov 25, 2025 11:53 AM
Completado
Dec 6, 2025 03:13 PM
First resp. due
Dec 4, 2025 05:57 PM
Due by
Dec 5, 2025 05:57 PM
Tiempo de resolución
238.2 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Piero Belletich
Descripción
¡Buenas tardes!
Me surge una duda con este pedido: I25-2720
|
S26-0372-014-801 |
LINA JEANS ALAS GRIS |
- Formaba parte de S26 pero lo hemos querido adelantar por lo que lo hemos modificado a I26
- En mercadotecnia ya está modificado
Y la línea del articulo también esta actualizado:
Aun así, en el metabase no aparece bien, no se si es porque falta algún paso.
Si me podéis echar una mano lo agradezco 😊
|
|
Maura Ballesteros |
C/ Castanyer 29 |
|
La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
||
Resolución
Se realiza la corrección y se sube el desarrollo
JSON crudo (detalle completo)
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_7675505671611828295_parse_5543760109791380448\">\n<div class=\"x_1156104362WordSection1\">\n<p class=\"MsoNormal\">¡Buenas tardes! </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Me surge una duda con este pedido: <span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">I25</span><span style=\"font-size:11pt; font-family:"Aptos Narrow", sans-serif; color:black\">-</span><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\">2720</span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif; color:black\"> </span></p>\n<table class=\"x_1156104362MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"412\" style=\"width:309pt; border-collapse:collapse\">\n<tbody>\n<tr style=\"height:14.4pt\">\n<td width=\"145\" nowrap valign=\"bottom\" style=\"width:109pt; padding:0cm 3.5pt 0cm 3.5pt; height:14.4pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11pt; font-family:"Aptos Narrow", sans-serif; color:black\">S26-0372-014-801 \n</span></p>\n</td>\n<td width=\"267\" nowrap valign=\"bottom\" style=\"width:200pt; padding:0cm 3.5pt 0cm 3.5pt; height:14.4pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11pt; font-family:"Aptos Narrow", sans-serif; color:black\">LINA JEANS ALAS GRIS </span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt; font-family:"Aptos Narrow", sans-serif; color:black\"> </span></p>\n<p class=\"MsoNormal\"> </p>\n<ul style=\"margin-top:0cm\">\n<li class=\"x_1156104362MsoListParagraph\" style=\"margin-left:0cm\">Formaba parte de\n<b>S26</b> pero lo hemos querido adelantar por lo que lo hemos modificado a <b>I26</b></li><li class=\"x_1156104362MsoListParagraph\" style=\"margin-left:0cm\">En mercadotecnia ya está modificado</li></ul>\n<p class=\"x_1156104362MsoListParagraph\"><img width=\"1030\" height=\"133\" style=\"width:10.7333in; height:1.3833in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6521522&ACTION=FILE\"/></p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"x_1156104362MsoListParagraph\">Y la línea del articulo también esta actualizado: \n</p>\n<p class=\"x_1156104362MsoListParagraph\"><img width=\"1334\" height=\"136\" style=\"width:13.8916in; height:1.4166in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6521523&ACTION=FILE\"/></p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Aun así, en el metabase no aparece bien, no se si es porque falta algún paso.\n</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"><img width=\"455\" height=\"71\" style=\"width:4.7416in; height:0.7416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6521524&ACTION=FILE\"/></p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Si me podéis echar una mano lo agradezco <span style=\"font-family:"Segoe UI Emoji", sans-serif\">\n😊</span> </p>\n<p class=\"MsoNormal\"> </p>\n<table class=\"x_1156104362MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"635\" style=\"width:476.25pt\">\n<tbody>\n<tr>\n<td width=\"125\" valign=\"top\" style=\"width:93.75pt; padding:0cm 0cm 0cm 0cm\">\n<p style=\"margin:0.1pt\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"95\" height=\"95\" style=\"width:0.9916in; height:0.9916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6521525&ACTION=FILE\" alt=\"New_Logo_01_.gif\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">Maura Ballesteros</span></b><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br/>\n</span><span style=\"font-size:8pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">Buyer</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br/>\n<br/>\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6521526&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6521527&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6521528&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6521529&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"280\" valign=\"top\" style=\"width:210pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:black\">C/ Castanyer 29<br/>\n08022 - Barcelona, Spain<br/>\n</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">+34 932 377 066<br/>\n<br/>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt; font-family:"Arial", sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"635\" colspan=\"3\" valign=\"top\" style=\"width:476.25pt; padding:0cm 0cm 0cm 0cm\">\n<p style=\"margin:0.1pt; text-align:justify\"><span style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\"> </span></p>\n<p style=\"margin:0.1pt; text-align:justify\"><span style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada,\n y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos\n por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición\n a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario,\n o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje\n original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p style=\"margin:0.1pt\"><span style=\"font-family:"Arial", sans-serif\"> </span></p>\n<p style=\"margin:0.1pt\"><span style=\"font-family:"Arial", sans-serif\"> </span></p>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>",
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