#30672 · EXT: Re: Brownie - FOSWKHYOU - Error pedido
ID interno: 10918000009711227
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
24/11/25, 9:48
Resuelto
—
Actualizado
24/11/25, 9:59
Asignado
Nov 24, 2025 10:59 AM
Respondido
Nov 24, 2025 10:59 AM
Completado
—
First resp. due
Nov 25, 2025 10:48 AM
Due by
Nov 26, 2025 10:48 AM
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Miguel Bru
Descripción
El 22 de noviembre de 2025, 8:36:37 UTC, valencia@browniespain.com escribió:
[4DRYNK-P76WN]Buenos días,
Ayer vino una clienta ha recoger su pedido y no funcionaba correctamente la app, con lo cual entregamos el pedido pero todavía sale en el listado.
Nos lo podríais eliminar?
El pedido es CO0698544 a nombre de Lucia Vicente Belenguer.
Un saludo
Irene
ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.
Resolución
Solucionado por contactstores.
JSON crudo (detalle completo)
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"description": "\n\n\n<div style=\"width:100% !important; margin:0; padding:0\" class=\"zm_5710011383071230450_parse_3616669563375663040\">\n<div style=\"padding:10px; line-height:1.5; font-family:"Lucida Grande", Verdana, Arial, sans-serif; font-size:12px; color:rgb(68, 68, 68)\">\n<p></p>\n<p><img src=\"https://theme.zdassets.com/theme_assets/13563430/65292edc5e0506f90054e862bc431916dcf6f791.png\"/></p>\n<div class=\"x_1822168820zd-comment\" dir=\"auto\">Hola Equipo Valencia, <br/>\n<br/>\nGracias por contactar.<br/>\n <br/>\nHemos actualizado el estado a entregado.<br/>\n <br/>\nSaludos, <br/>\n <br/>\nEquipo Brownie<br/>\n<div class=\"x_1822168820signature\">\n<p style=\"color:rgb(43, 46, 47); line-height:22px; margin:15px 0\">Brownie</p>\n</div>\n</div>\n</div>\n<div style=\"padding:10px; line-height:1.5; font-family:"Lucida Grande", Verdana, Arial, sans-serif; font-size:12px; color:rgb(170, 170, 170); margin:10px 0 14px 0; padding-top:10px; border-top:1px solid rgb(238, 238, 238)\">\n</div>\n<div class=\"x_1822168820zendesk_quote\">\n<div class=\"x_1822168820zendesk_attr\">El 22 de noviembre de 2025, 8:36:37 UTC, valencia@browniespain.com escribió:<br/>\n</div>\n<blockquote class=\"x_1822168820zendesk_quote\" style=\"margin:0px 0px 0px 0.8ex; border-left:1px solid rgb(204, 204, 204); padding-left:1ex\">\n\n\n<div class=\"x_1822168820WordSection1\">\n<p class=\"MsoNormal\">Buenos días,</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Ayer vino una clienta ha recoger su pedido y no funcionaba correctamente la app, con lo cual entregamos el pedido pero todavía sale en el listado.</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Nos lo podríais eliminar?</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">El pedido es CO0698544 a nombre de Lucia Vicente Belenguer.</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Un saludo</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"x_1822168820MsoListBullet\" style=\"\">Irene </p>\n<p class=\"MsoNormal\"> </p>\n</div>\n<span style=\"color:rgb(255, 255, 255)\" class=\"x_1822168820zd_encoded_id\">[4DRYNK-P76WN]</span>\n</blockquote>\n</div>\n<div style=\"display:none\">\n<div>\n\n</div>\n</div>\n<p></p>\n<div style=\"background-color:rgb(255, 235, 156); width:100%; border-style:solid; border-color:rgb(156, 101, 0); border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:"Calibri"; color:Black; text-align:left\">\n<span style=\"color:rgb(156, 101, 0)\">ATENCIÓN:</span> Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</div>\n<br/>\n<p></p>\n</div>",
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Gracias por contactar.
Hemos actualizado el estado a entregado.
Saludos,
Equipo Brownie
Brownie