#30662 · Carga informes PBI
ID interno: 10918000009711037
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Power BI
Tipo
Incidencia
Canal
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
24/11/25, 7:17
Resuelto
26/11/25, 16:25
Actualizado
28/11/25, 16:48
Asignado
Nov 24, 2025 08:36 AM
Respondido
Nov 26, 2025 05:25 PM
Completado
Nov 28, 2025 05:48 PM
First resp. due
Nov 25, 2025 08:17 AM
Due by
Nov 26, 2025 08:17 AM
Tiempo de resolución
57.1 h
Overdue
SíFirst resp. overdue
SíEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Mijalis Alexandros Méndiz
Descripción
Buenos días,
los informes de PBI Corporate y Estructura plantilla no cargan, solía pasar a partir de las 08:30/09h por las tiendas pero hoy no carga desde las 08h.
muchas gracias,
|
|
Alejandro Escamilla |
C/ Castanyer 29 |
|
La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
||
Resolución
Buenos días!
Esta baja de rendimiento se debió a un proceso que se programó para tiendas y evitar que se conecten a los informes en la mañana y que tardó más de lo esperado, afectando el rendimiento por la mañana. Se ha movido el proceso para que se ejecute más temprano, de forma escalada para que no afecte el rendimiento los lunes por la mañana.
Saludos.
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Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si\n usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</p>\n</td>\n</tr>\n</tbody>\n</table>\n<p style=\"font-family:Arial; margin:0.1pt\"><br style=\"font-family:Arial\"/>\n</p>\n<p style=\"font-family:Arial; margin:0.1pt\"><br/>\n</p>\n<p style=\"font-family:ARIAL; margin-top:0pt; margin-bottom:5pt; font-size:10pt\"><br/>\n</p>\n</div>\n</div>\n</div>\n</div>",
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