#30594 · EXT: Hemos entregado tu envío. ¿Qué tal ha ido?
ID interno: 10918000009677465
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
—
Request Type
Incidencia
Creado
20/11/25, 13:01
Resuelto
—
Actualizado
20/11/25, 14:55
Asignado
—
Respondido
Nov 20, 2025 03:55 PM
Completado
—
First resp. due
Nov 21, 2025 02:01 PM
Due by
Nov 24, 2025 02:01 PM
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
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ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.
Resolución
GLS
JSON crudo (detalle completo)
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"description": "\n\n\n\n<div style=\"background-color:rgb(255, 255, 255); color:rgb(0, 0, 0); padding:0px; font-size:16px; font-family:arial, helvetica, sans-serif\" class=\"zm_7052919335504147707_parse_5501958248253278675\">\n<div style=\"font-size:0; line-height:0\"><img src=\"https://click.comunicaciones.gls-spain.com/open.aspx?ffcb10-febf107471630c78-fe3615727763057a761571-fe3511737364047f771775-ff60167971-fe3116727c64007f701773-fec915787163047f&d=510001&bmt=0\" width=\"1\" height=\"1\" alt=\"\"/></div>\n<table width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" align=\"center\">\n<tbody>\n<tr>\n<td align=\"center\" valign=\"top\"></td>\n</tr>\n<tr>\n<td align=\"center\">\n<table cellspacing=\"0\" cellpadding=\"0\" border=\"0\" width=\"600\" class=\"x_564145247container\" align=\"center\">\n<tbody>\n<tr>\n<td>\n<table class=\"x_564145247tb_properties x_564145247border_style\" style=\"background-color:rgb(255, 255, 255)\" cellspacing=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" width=\"100%\">\n<tbody>\n<tr>\n<td align=\"center\" valign=\"top\">\n<table align=\"left\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n<tbody>\n<tr>\n\n<td class=\"x_564145247content_padding\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n<tbody>\n<tr>\n\n<td align=\"center\" class=\"x_564145247header\" valign=\"top\">\n<table align=\"left\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n<tbody>\n<tr>\n<td align=\"left\" valign=\"top\">\n<table cellspacing=\"0\" cellpadding=\"0\" style=\"width:100%\">\n<tbody>\n<tr>\n<td class=\"x_564145247responsive-td\" valign=\"top\" style=\"width:100%\">\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"min-width:100%\" class=\"x_564145247stylingblock-content-wrapper\">\n<tbody>\n<tr>\n<td class=\"x_564145247stylingblock-content-wrapper x_564145247camarker-inner\">\n<div style=\"font-size:10px; font-family:Verdana, Geneva, sans-serif; color:rgb(128, 128, 128); background-color:none; text-align:center; padding:10px\">\nSi no puedes ver correctamente el mensaje, por favor haz click <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://view.comunicaciones.gls-spain.com/?qs=b0d612d5b4dedce4a3f91182ae21e77ed58ede7b0bb529c001f822c9427d3cd2988daafecfd95787ecd0c7224fb82fedd70832ed6f74433e9881c2fb9f4c1ecda27e90cd718c514eec172639d98674a0\">\naquí</a>.</div>\n</td>\n</tr>\n</tbody>\n</table>\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"min-width:100%\" class=\"x_564145247stylingblock-content-wrapper\">\n<tbody>\n<tr>\n<td class=\"x_564145247stylingblock-content-wrapper x_564145247camarker-inner\">\n\n\n\n\n<table border=\"0\" width=\"650\" cellpadding=\"0\" cellspacing=\"0\" class=\"x_564145247container\" align=\"center\">\n<tbody>\n<tr>\n<th valign=\"top\" bgcolor=\"#061AB1\" style=\"background-color:rgb(6, 26, 177); font-size:12px; font-family:Verdana, Geneva, sans-serif; font-weight:normal\">\n<table width=\"584\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\" class=\"x_564145247container2\">\n<tbody>\n<tr>\n<th width=\"240\" align=\"left\" valign=\"top\" class=\"x_564145247hideonmobile\"><img src=\"https://resources.gls-spain.es/MAiling/GLS/v2/header_parcelstopeople.png\" alt=\"Parcels to People\" width=\"411\" height=\"120\" border=\"0\"/></th>\n<th width=\"173\" align=\"center\" class=\"x_564145247force-col\"><img src=\"https://resources.gls-spain.es/MAiling/GLS/v2/header_logo.png\" alt=\"GLS Spain\" width=\"173\" height=\"120\"/></th>\n</tr>\n</tbody>\n</table>\n</th>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"min-width:100%\" class=\"x_564145247stylingblock-content-wrapper\">\n<tbody>\n<tr>\n<td class=\"x_564145247stylingblock-content-wrapper x_564145247camarker-inner\">\n<table class=\"x_564145247container\" width=\"650\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\">\n<tbody>\n<tr>\n<th width=\"325\" align=\"left\" valign=\"middle\" class=\"x_564145247hideonmobile\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/d2ffe58f-5511-4891-a048-48bc1725557f.jpg\" alt=\"GLS Entregado\" width=\"325\" height=\"225\" border=\"0\" class=\"x_564145247hideonmobile\" style=\"display:block\"/></th>\n<th align=\"left\" valign=\"middle\" bgcolor=\"#F2C8D4\" style=\"background-color:rgb(242, 200, 212)\">\n<table width=\"275\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\" class=\"x_564145247container2\">\n<tbody>\n<tr>\n<th align=\"left\" valign=\"middle\" bgcolor=\"#F2C8D4\" style=\"font-size:21px; font-family:Verdana, Geneva, sans-serif; color:rgb(0, 0, 0); font-weight:normal; background-color:rgb(242, 200, 212)\">\n </th>\n</tr>\n<tr>\n<th align=\"left\" valign=\"middle\" bgcolor=\"#F2C8D4\" style=\"font-size:21px; font-family:Verdana, Geneva, sans-serif; color:rgb(0, 0, 0); font-weight:normal; background-color:rgb(242, 200, 212)\">\n<strong>¡Hola, Xenox Music & Media!</strong></th>\n</tr>\n<tr>\n<th align=\"left\" valign=\"middle\" bgcolor=\"#F2C8D4\"></th>\n</tr>\n<tr>\n<th align=\"left\" valign=\"middle\" bgcolor=\"#F2C8D4\" style=\"font-size:14px; font-family:Verdana, Geneva, sans-serif; color:rgb(0, 0, 0); font-weight:normal; background-color:rgb(242, 200, 212)\">\nTu pedido 39696 de TEXTILES Y CONFECCIONES BROWNIE con Nº de seguimiento GLS 1205194861 ha sido entregado.</th>\n</tr>\n<tr>\n<th align=\"left\" valign=\"middle\" bgcolor=\"#F2C8D4\" style=\"font-size:14px; font-family:Verdana, Geneva, sans-serif; color:rgb(0, 0, 0); font-weight:normal; background-color:rgb(242, 200, 212)\">\n </th>\n</tr>\n</tbody>\n</table>\n</th>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"min-width:100%\" class=\"x_564145247stylingblock-content-wrapper\">\n<tbody>\n<tr>\n<td class=\"x_564145247stylingblock-content-wrapper x_564145247camarker-inner\"></td>\n</tr>\n</tbody>\n</table>\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"min-width:100%\" class=\"x_564145247stylingblock-content-wrapper\">\n<tbody>\n<tr>\n<td class=\"x_564145247stylingblock-content-wrapper x_564145247camarker-inner\">\n<table class=\"x_564145247container2\" width=\"567\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\">\n<tbody>\n<tr>\n<th colspan=\"2\" align=\"left\" valign=\"middle\" class=\"x_564145247container2\" style=\"font-size:15px; font-family:Verdana, Geneva, sans-serif; font-weight:normal\">\n </th>\n</tr>\n<tr>\n<th width=\"24\" align=\"left\" valign=\"middle\" class=\"x_564145247container2\" style=\"font-size:14px; font-family:Verdana, Geneva, sans-serif; color:rgb(0, 0, 0); font-weight:normal\">\n<img src=\"https://resources.gls-spain.es/MAiling/GLS/v2/dot_blue.jpg\" alt=\"\" width=\"24\" height=\"22\"/></th>\n<th align=\"left\" valign=\"middle\" class=\"x_564145247container2\" style=\"font-size:14px; font-family:Verdana, Geneva, sans-serif; color:rgb(0, 0, 0); font-weight:normal\">\n<strong>Datos destino</strong></th>\n</tr>\n<tr>\n<th align=\"left\" valign=\"middle\" class=\"x_564145247container2\" style=\"font-size:14px; font-family:Verdana, Geneva, sans-serif; color:rgb(0, 0, 0); font-weight:normal\">\n </th>\n<th align=\"left\" valign=\"middle\" style=\"font-size:14px; font-family:Verdana, Geneva, sans-serif; color:rgb(0, 0, 0); font-weight:normal\">\nCalle Reverendo Gabriel Mestard, 5, 07011, PALMA DE MALLORCA. </th>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"min-width:100%\" class=\"x_564145247stylingblock-content-wrapper\">\n<tbody>\n<tr>\n<td class=\"x_564145247stylingblock-content-wrapper x_564145247camarker-inner\">\n<table class=\"x_564145247container2\" width=\"567\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\">\n<tbody>\n<tr>\n<th colspan=\"2\" align=\"left\" valign=\"middle\" class=\"x_564145247container2\" style=\"font-size:15px; font-family:Verdana, Geneva, sans-serif; font-weight:normal\">\n </th>\n</tr>\n<tr>\n<th width=\"24\" align=\"left\" valign=\"middle\" class=\"x_564145247container2\" style=\"font-size:14px; font-family:Verdana, Geneva, sans-serif; color:rgb(0, 0, 0); font-weight:normal\">\n<img src=\"https://resources.gls-spain.es/MAiling/GLS/v2/dot_blue.jpg\" alt=\"\" width=\"24\" height=\"22\"/></th>\n<th align=\"left\" valign=\"middle\" class=\"x_564145247container2\" style=\"font-size:14px; font-family:Verdana, Geneva, sans-serif; color:rgb(0, 0, 0); font-weight:normal\">\n<strong>Información adicional</strong></th>\n</tr>\n<tr>\n<th align=\"left\" valign=\"middle\" class=\"x_564145247container2\" style=\"font-size:14px; font-family:Verdana, Geneva, sans-serif; color:rgb(0, 0, 0); font-weight:normal\">\n </th>\n<th align=\"left\" valign=\"middle\" style=\"font-size:14px; font-family:Verdana, Geneva, sans-serif; color:rgb(0, 0, 0); font-weight:normal\">\nHora de entrega: 20/11/2025 13:51.</th>\n</tr>\n<tr>\n<th align=\"left\" valign=\"middle\" class=\"x_564145247container2\" style=\"font-size:15px; font-family:Arial, Helvetica, sans-serif; color:rgb(23, 33, 84); font-weight:normal\">\n </th>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"min-width:100%\" class=\"x_564145247stylingblock-content-wrapper\">\n<tbody>\n<tr>\n<td class=\"x_564145247stylingblock-content-wrapper x_564145247camarker-inner\">\n<table class=\"x_564145247container\" width=\"650\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\">\n<tbody>\n<tr>\n<th align=\"left\" valign=\"middle\" class=\"x_564145247container2\" style=\"font-size:15px; font-family:Verdana, Geneva, sans-serif; font-weight:normal\">\n </th>\n</tr>\n</tbody>\n</table>\n<div style=\"text-align:center\"><span style=\"font-size:17px\"><span style=\"color:rgb(0, 0, 0)\"><b><span style=\"font-family:Verdana, Geneva, sans-serif\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=3e67ee2a01c2f8c6973ae4c578f31b93edfc01e374b9edade07cfd2de0227ceff8204c3d69cb641a468a1997819c056fb0c40a87602834aca830bb37d0714649\" style=\"text-decoration:none; font-size:17px; color:rgb(0, 0, 0)\">¡Valora\n el envío!</a></span></b></span></span></div>\n<table class=\"x_564145247container\" width=\"650\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\">\n</table>\n<table class=\"x_564145247container\" width=\"650\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\">\n<tbody>\n<tr>\n<th align=\"left\" valign=\"middle\" class=\"x_564145247container2\" style=\"font-size:15px; font-family:Verdana, Geneva, sans-serif; font-weight:normal\">\n </th>\n</tr>\n</tbody>\n</table>\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"max-width:600px; margin:0 auto; text-align:center\">\n<tbody>\n<tr>\n\n<td style=\"width:10%; padding:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=3e67ee2a01c2f8c6feb4f9361186040f3921b98e6da14646a0a48f3789ec101dc868148ee9c3f8caff7b405bb3635e9dfb170691be211ec406e77f7c611cf4430a36a2d16c672d45\" style=\"display:block; text-decoration:none\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/a6a9e262-173a-439f-8625-12d1f08a2182.png\" alt=\"Estrella roja\" width=\"50\" height=\"50\" style=\"display:block; border:0\"/>\n</a></td>\n<td style=\"width:10%; padding:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=3e67ee2a01c2f8c6feb4f9361186040f3921b98e6da14646a0a48f3789ec101dc868148ee9c3f8caff7b405bb3635e9dfb170691be211ec406e77f7c611cf4430a36a2d16c672d45\" style=\"display:block; text-decoration:none\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/a6a9e262-173a-439f-8625-12d1f08a2182.png\" alt=\"Estrella roja\" width=\"50\" height=\"50\" style=\"display:block; border:0\"/>\n</a></td>\n<td style=\"width:10%; padding:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=3e67ee2a01c2f8c6feb4f9361186040f3921b98e6da14646a0a48f3789ec101dc868148ee9c3f8caff7b405bb3635e9dfb170691be211ec406e77f7c611cf4430a36a2d16c672d45\" style=\"display:block; text-decoration:none\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/a6a9e262-173a-439f-8625-12d1f08a2182.png\" alt=\"Estrella roja\" width=\"50\" height=\"50\" style=\"display:block; border:0\"/>\n</a></td>\n<td style=\"width:10%; padding:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=3e67ee2a01c2f8c6feb4f9361186040f3921b98e6da14646a0a48f3789ec101dc868148ee9c3f8caff7b405bb3635e9dfb170691be211ec406e77f7c611cf4430a36a2d16c672d45\" style=\"display:block; text-decoration:none\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/a6a9e262-173a-439f-8625-12d1f08a2182.png\" alt=\"Estrella roja\" width=\"50\" height=\"50\" style=\"display:block; border:0\"/>\n</a></td>\n<td style=\"width:10%; padding:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=3e67ee2a01c2f8c6feb4f9361186040f3921b98e6da14646a0a48f3789ec101dc868148ee9c3f8caff7b405bb3635e9dfb170691be211ec406e77f7c611cf4430a36a2d16c672d45\" style=\"display:block; text-decoration:none\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/a6a9e262-173a-439f-8625-12d1f08a2182.png\" alt=\"Estrella roja\" width=\"50\" height=\"50\" style=\"display:block; border:0\"/>\n</a></td>\n<td style=\"width:10%; padding:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=3e67ee2a01c2f8c6feb4f9361186040f3921b98e6da14646a0a48f3789ec101dc868148ee9c3f8caff7b405bb3635e9dfb170691be211ec406e77f7c611cf4430a36a2d16c672d45\" style=\"display:block; text-decoration:none\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/a6a9e262-173a-439f-8625-12d1f08a2182.png\" alt=\"Estrella roja\" width=\"50\" height=\"50\" style=\"display:block; border:0\"/>\n</a></td>\n\n<td style=\"width:10%; padding:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=3e67ee2a01c2f8c6feb4f9361186040f3921b98e6da14646a0a48f3789ec101dc868148ee9c3f8caff7b405bb3635e9dfb170691be211ec406e77f7c611cf4430a36a2d16c672d45\" style=\"display:block; text-decoration:none\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/46d7f924-ab68-495f-8992-e1630d9bef98.png\" alt=\"Estrella amarilla\" width=\"50\" height=\"50\" style=\"display:block; border:0\"/>\n</a></td>\n<td style=\"width:10%; padding:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=3e67ee2a01c2f8c6feb4f9361186040f3921b98e6da14646a0a48f3789ec101dc868148ee9c3f8caff7b405bb3635e9dfb170691be211ec406e77f7c611cf4430a36a2d16c672d45\" style=\"display:block; text-decoration:none\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/46d7f924-ab68-495f-8992-e1630d9bef98.png\" alt=\"Estrella amarilla\" width=\"50\" height=\"50\" style=\"display:block; border:0\"/>\n</a></td>\n\n<td style=\"width:10%; padding:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=3e67ee2a01c2f8c6feb4f9361186040f3921b98e6da14646a0a48f3789ec101dc868148ee9c3f8caff7b405bb3635e9dfb170691be211ec406e77f7c611cf4430a36a2d16c672d45\" style=\"display:block; text-decoration:none\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/103d351b-6a82-413f-b645-49dc733eb637.png\" alt=\"Estrella verde\" width=\"50\" height=\"50\" style=\"display:block; border:0\"/>\n</a></td>\n<td style=\"width:10%; padding:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=3e67ee2a01c2f8c6feb4f9361186040f3921b98e6da14646a0a48f3789ec101dc868148ee9c3f8caff7b405bb3635e9dfb170691be211ec406e77f7c611cf4430a36a2d16c672d45\" style=\"display:block; text-decoration:none\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/103d351b-6a82-413f-b645-49dc733eb637.png\" alt=\"Estrella verde\" width=\"50\" height=\"50\" style=\"display:block; border:0\"/>\n</a></td>\n</tr>\n</tbody>\n</table>\n<table class=\"x_564145247container\" width=\"650\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\">\n<tbody>\n<tr>\n<th align=\"left\" valign=\"middle\" class=\"x_564145247container2\" style=\"font-size:15px; font-family:Verdana, Geneva, sans-serif; font-weight:normal\">\n </th>\n</tr>\n</tbody>\n</table>\n<div style=\"text-align:center\">¡Muchas gracias por tu colaboración!</div>\n </td>\n</tr>\n</tbody>\n</table>\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"min-width:100%\" class=\"x_564145247stylingblock-content-wrapper\">\n<tbody>\n<tr>\n<td class=\"x_564145247stylingblock-content-wrapper x_564145247camarker-inner\">\n<table class=\"x_564145247container\" width=\"650\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\">\n<tbody>\n<tr>\n<th align=\"left\" valign=\"middle\" class=\"x_564145247container2\" style=\"font-size:15px; font-family:Arial, Helvetica, sans-serif; color:rgb(23, 33, 84); font-weight:normal\">\n </th>\n</tr>\n<tr>\n<th align=\"center\" valign=\"middle\" bgcolor=\"#F2C8D4\" class=\"x_564145247container2\" style=\"font-size:15px; font-family:Arial, Helvetica, sans-serif; color:rgb(23, 33, 84); font-weight:normal; background-color:rgb(242, 200, 212)\">\n<table class=\"x_564145247container2\" width=\"567\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\">\n<tbody>\n<tr>\n<th colspan=\"2\" align=\"left\" valign=\"middle\" class=\"x_564145247container2\" style=\"font-size:15px; font-family:Arial, Helvetica, sans-serif; color:rgb(23, 33, 84); font-weight:normal\">\n </th>\n</tr>\n<tr>\n<th width=\"24\" align=\"left\" valign=\"top\" class=\"x_564145247container2\" style=\"font-size:14px; font-family:Verdana, Geneva, sans-serif; color:rgb(0, 0, 0); font-weight:normal\">\n<img src=\"https://resources.gls-spain.es/MAiling/GLS/v2/dot_blue.png\" alt=\"\" width=\"24\" height=\"22\"/></th>\n<th align=\"left\" valign=\"middle\" class=\"x_564145247container2\" style=\"font-size:14px; font-family:Verdana, Geneva, sans-serif; color:rgb(0, 0, 0); font-weight:normal\">\n<strong>¿Quieres gestionar tu próxima entrega en Parcel Shop directamente por WhatsApp?\n</strong></th>\n</tr>\n<tr>\n<th colspan=\"2\" align=\"left\" valign=\"middle\" class=\"x_564145247container2\" style=\"font-size:14px; font-family:Verdana, Geneva, sans-serif; color:rgb(0, 0, 0); font-weight:normal\">\n </th>\n</tr>\n<tr>\n<th align=\"left\" valign=\"middle\" class=\"x_564145247container2\" style=\"font-size:14px; font-family:Verdana, Geneva, sans-serif; color:rgb(0, 0, 0); font-weight:normal\">\n </th>\n<th align=\"center\" valign=\"middle\" style=\"font-size:14px; font-family:Verdana, Geneva, sans-serif; color:rgb(0, 0, 0); font-weight:normal\">\n<p style=\"color:rgb(0, 0, 0); text-decoration:none; font-size:13px; background-color:rgb(255, 209, 0); line-height:37px; width:170px; text-align:center; border-radius:25px\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=3e67ee2a01c2f8c6da54f525cc493a320921cedcd1d6fec90fd75306246592270343a87ad90937c8d8b44e714bbfa30a34e94827bb33075d3c55b5045d54ceac\" style=\"color:rgb(0, 0, 0); text-decoration:none; font-size:13px; background-color:rgb(255, 209, 0); line-height:37px\"><strong>Indícanoslo</strong></a></p>\n</th>\n</tr>\n<tr>\n<th align=\"left\" valign=\"middle\" class=\"x_564145247container2\" style=\"font-size:14px; font-family:Verdana, Geneva, sans-serif; color:rgb(0, 0, 0); font-weight:normal\">\n </th>\n<th align=\"left\" valign=\"middle\" style=\"font-size:14px; 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font-family:Verdana, Geneva, sans-serif; font-weight:normal\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=3e67ee2a01c2f8c66c92e86271700ee9f324900e7b6230ebca7d6e2ea80328633de5e2fcd0117a85f7bc19ed11e9a2c2d782ba18266e2e24af782e025b8b3c74\"><img src=\"https://resources.gls-spain.es/MAiling/GLS/v2/ico_social1_li.png\" alt=\"LinkedIN GLS\" width=\"23\" height=\"30\" border=\"0\"/></a><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=3e67ee2a01c2f8c6d36182522e7eaa3dacbb963360bbb80b6227a9d2ac1488cc238bc0b01ab2d99bcb9ba6ab61c662a50c35c85a068f8a13513e6144ce1f67bf\"><img src=\"https://resources.gls-spain.es/MAiling/GLS/v2/ico_social2_yt.png\" alt=\"Youutube GLS\" width=\"23\" height=\"30\" border=\"0\"/></a>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=3e67ee2a01c2f8c6b348b32402833350adaa7b5b75581feb4df8f0506bb302ac84dfdfc79d3c06edf838be4b9570a7ed1771a5ae56b88f9225e91c28bdb68a3e\">\n<img src=\"https://resources.gls-spain.es/MAiling/GLS/v2/ico_social3_x.png\" alt=\"Twitter GLS\" width=\"23\" height=\"30\" border=\"0\"/></a>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=3e67ee2a01c2f8c67339f0d390fb9f9047a987f8cc132b4900d80b86de58e8c26d38c884606bb582170b5296ca18b3484a1c77ad8875ce8bbb992d6de859c39d\">\n<img src=\"https://resources.gls-spain.es/MAiling/GLS/v2/ico_social4_fb.png\" alt=\"Facebook GLS\" width=\"23\" height=\"30\" border=\"0\"/></a><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=3e67ee2a01c2f8c6b37d0d110b9f54d908bdb3b4968f3195b306dcc962ce768fe98f660e37d1e87118b895b0202db5c172dabbcc6c5d5caa192e957c88e32a11\"><img src=\"https://resources.gls-spain.es/MAiling/GLS/v2/ico_social5_ig.png\" alt=\"Instagram GLS\" width=\"23\" height=\"30\" border=\"0\"/></a><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=3e67ee2a01c2f8c602ffb985cf6965f4894b7c518e94ba55b438444955fa05573a51c617ef72226e4715ec497267adbe1492592cd05d6161cfec615f2f4185a0\">\n<img src=\"https://resources.gls-spain.es/MAiling/GLS/v2/ico_social6_tt.png\" alt=\"Tik Tok GLS\" width=\"23\" height=\"30\" border=\"0\"/></a></th>\n</tr>\n</tbody>\n</table>\n</th>\n</tr>\n</tbody>\n</table>\n</th>\n<th width=\"140\" class=\"x_564145247force-col\"><img src=\"https://resources.gls-spain.es/MAiling/GLS/v2/footer_logo.png\" alt=\"Logo GLS\" width=\"140\" height=\"86\" border=\"0\"/></th>\n</tr>\n</tbody>\n</table>\n</th>\n</tr>\n<tr>\n<th valign=\"top\" bgcolor=\"#061AB1\" style=\"background-color:rgb(6, 26, 177); font-size:12px; font-family:Verdana, Geneva, sans-serif; font-weight:normal\">\n </th>\n</tr>\n<tr>\n<th bgcolor=\"#C8E7F2\">\n<table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\" style=\"padding:8px 0\">\n<tbody>\n<tr>\n<th class=\"x_564145247force-col\" style=\"background-color:rgb(200, 231, 242); font-size:15px; font-family:Verdana, Geneva, sans-serif; color:rgb(0, 0, 0); font-weight:normal\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=3e67ee2a01c2f8c6ee13d446abdf68b16e33271ba711689358caf119582b13c28271c475e6ba00ea210c3047831d4d55eea700fd652055ca141126afdae0202f\" style=\"color:rgb(0, 0, 0); text-decoration:none; font-family:Verdana, Geneva, sans-serif\">www.gls-group.com/ES/</a></th>\n</tr>\n</tbody>\n</table>\n</th>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"background-color:rgb(200, 231, 242); min-width:100%\" class=\"x_564145247stylingblock-content-wrapper\">\n<tbody>\n<tr>\n<td style=\"padding:0px\" class=\"x_564145247stylingblock-content-wrapper x_564145247camarker-inner\">\n<table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\" style=\"padding-top:8px; padding-left:40px; padding-right:40px; padding-bottom:50px\">\n<tbody>\n<tr>\n<th valign=\"top\" bgcolor=\"#C7E7F2\" style=\"background-color:rgb(199, 231, 242); font-size:10px; font-family:Verdana, Geneva, sans-serif; font-weight:normal; text-align:justify\">\nCláusula de Protección de Datos: En cumplimiento de lo dispuesto en el Reglamento General de Protección de Datos 2016/679 de 27 de abril de 2016 y la Ley Orgánica de Protección de Datos y Garantía de Derechos Digitales 3/2018 de 5 de diciembre de 2018, GENERAL\n LOGISTICS SYSTEMS SPAIN S.A. (en adelante GLS), le informa que GLS es responsable del tratamiento de sus datos personales con la finalidad de prestar a su Clientes el servicio de mensajería y transporte contratado, llevando únicamente la cesión a aquellas\n Entidades Colaboradoras con GLS para prestar el servicio de forma íntegra y en los casos por obligación legal. El tratamiento es necesario para la prestación del servicio de transporte contratado. Los plazos de conservación serán establecidos conforme a las\n exigencias legales. Teniendo Ud./s. reconocidos y pudiendo ejercitar en cualquier momento los derechos de Acceso, Supresión, Rectificación, Oposición, Limitación y Portabilidad del tratamiento de sus datos mediante comunicación dirigida a GENERAL LOGISTICS\n SYSTEMS SPAIN S.A. a la dirección de correo electrónico <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:protecciondatos@gls-spain.com\" style=\"color:rgb(0, 0, 0); text-decoration:none; font-family:Verdana, Geneva, sans-serif\">\nprotecciondatos@gls-spain.com</a>, o bien por correo postal dirigido a C/ Ingeniero Torres Quevedo, 1 28022, Madrid (España). En caso de que sus derechos se vean vulnerados podrá presentar una reclamación ante la AEPD. Puede obtener más información sobre nuestra\n Política de Privacidad en <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=3e67ee2a01c2f8c6827455abdb48953e91658a201c6fae949a96d76811a248ec4a54969c09199eca4456ef9e153832ad32ceaa655cb208e729ede893488e4eda\" style=\"color:rgb(0, 0, 0); text-decoration:none; font-family:Verdana, Geneva, sans-serif\">\nwww.gls-spain.es/es/politica-de-privacidad/</a>.<br/>\n<br/>\n© 2024 GLS Spain Le hemos enviado este correo electrónico porque es cliente de nuestros Clientes. Si no desea recibir más este correo por nuestra parte, contacte por favor con\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:protecciondatos@gls-spain.com\" style=\"color:rgb(0, 0, 0); text-decoration:none; font-family:Verdana, Geneva, sans-serif\">\nprotecciondatos@gls-spain.com</a>.<br/>\n<br/>\nData Protection Information:<br/>\nAccording to current legislation GDPR 2016/679 and The Spanish Act on Data Protection and Guarantee of Digital Rights 3/2018, we inform you that GENERAL LOGISTICS SYSTEMS SPAIN S.A. (hereinafter GLS), is controller of your personal data processing in order\n to verify the correct receipt of shipments by the recipient, only transferring their personal data to the Entity to which GLS provides the transport service, as well as when it is a legal obligation. The data processing is necessary for the performance of\n the transport contract. Retention periods will be applied according to law. As a data subject you have the following rights access, objection, rectification, deletion, portability and limitation which can be exercised notifying to GENERAL LOGISTICS SYSTEMS\n SPAIN S.A. to the following email address <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:protecciondatos@gls-spain.com\" style=\"color:rgb(0, 0, 0); text-decoration:none; font-family:Verdana, Geneva, sans-serif\">\nprotecciondatos@gls-spain.com</a>, or by postal email to C/ Ingeniero Torres Quevedo, 1 28022, Madrid (España) (Spain). If your rights are violated you have the right to lodge a complaint in light of the Spanish Data Protection Authority. You can obtain more\n detailed information about our Privacy Policy at <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=3e67ee2a01c2f8c6f9e91017dee38abb7329a0a4883835b831691407f60db29d131e46b67d7f6f9f3c39a8a5c64c0964a2712dc8fe5b851aacb9a4144b50a241\" style=\"color:rgb(0, 0, 0); text-decoration:none; font-family:Verdana, Geneva, sans-serif\">\nwww.gls-spain.es/en/privacy-policy/</a>.<br/>\n<br/>\n© 2024 GLS Spain. We have sent you this communication due to you are a customer of our Clients. If you have received this message in error or do not desire to continue receiving these communications please contact\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:protecciondatos@gls-spain.com\" style=\"color:rgb(0, 0, 0); text-decoration:none; font-family:Verdana, Geneva, sans-serif\">\nprotecciondatos@gls-spain.com</a>.</th>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n<tr>\n<td valign=\"top\"></td>\n</tr>\n</tbody>\n</table>\n<p></p>\n<div style=\"background-color:rgb(255, 235, 156); width:100%; border-style:solid; border-color:rgb(156, 101, 0); border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:"Calibri"; color:Black; text-align:left\">\n<span style=\"color:rgb(156, 101, 0)\">ATENCIÓN:</span> Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</div>\n<br/>\n<p></p>\n</div>",
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