#30591 · Re: Entrega datafonos externos refuerzo Black friday
ID interno: 10918000009677291
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Hardware
Subcategoría
Datáfonos
Tipo
Consulta
Canal
SLA
—
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Consulta
Creado
20/11/25, 12:11
Resuelto
20/11/25, 12:29
Actualizado
22/11/25, 12:45
Asignado
Nov 20, 2025 01:20 PM
Respondido
Nov 20, 2025 01:29 PM
Completado
Nov 22, 2025 01:45 PM
First resp. due
—
Due by
—
Tiempo de resolución
0.3 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
El 20 nov 2025, a las 11:54, Carla Gutierrez <carla.gutierrez@browniespain.com> escribió:
Hola chicas,
Os reenvio este email de Laura Salvador,
Cuando os lleguen los datáfonos (que no a todas, sólo a las que habéis solicitado), confirmadme a este hilo.
Importante la información de PRIORIDAD AL USO DEL DEL BANCO SABADELL.
Gracias!
C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+33 650392811
www.browniespain.com
La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.
De: Laura Salvador <laura.salvador@browniespain.com>
Enviado: jueves, 20 de noviembre de 2025 10:43
Para: Area Manager <areamanager@browniespain.com>
Cc: Eliana Garcia <eliana.garcia@browniespain.com>
Asunto: Entrega datafonos externos refuerzo Black fridayBuenos días
En los próximos días muchas de las tiendas recibirán datafonos externos de refuerzo para Black Friday, lo recibirán las tiendas que han dicho a soporte que lo necesitaban.
Recibirán del Banc Sabadell y del banco del que tienen actualmente( La Caixa, Bankinter o Banco Santander). Si reciben los datafonos del Banc Sabadell, prioridad que utilicen esos por favor, agradecería lo trasladarais a las tiendas.
Os lo comento a vosotras directamente ya que indiqué vuestro nombre como persona de contacto de la entidad bancaria para agilizar la gestión.
Cualquier problema o duda que tengáis o que tenga la tienda, decídmelo
Gracias
Saludos
C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+33 103
www.browniespain.com
La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.
Resolución
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola Chicas<br/></div><div><br/></div><div>efectivamente lo solicite para que tuvieran refuerzo, para que tengan uno mas de Backup.<br/></div><div><br/></div><div>Un saludo.<br/></div><div>Eliana</div></div>",
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"description": "\n\n<div dir=\"auto\" class=\"zm_6998200186415056698_parse_5868025479063569031\">\nBuenos días Carli,\n<div>Acabamos de recibir justo ahora un datáfono externo y nosotras no lo habíamos pedido. ¿Es posible que desde soporte se nos haya enviado para que tengamos dos datáfonos externos? </div>\n<div>Si que es verdad que, de cara a lo que nos viene, no estaría mal tener dos…</div>\n<div>Quedo pendiente. </div>\n<div>Un abrazo,<br id=\"x_1049365370lineBreakAtBeginningOfSignature\"/>\n<div dir=\"ltr\">Rocío Terán</div>\n<div dir=\"ltr\"><br/>\n<blockquote>El 20 nov 2025, a las 11:54, Carla Gutierrez <carla.gutierrez@browniespain.com> escribió:<br/>\n<br/>\n</blockquote>\n</div>\n<blockquote>\n<div dir=\"ltr\">\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1049365370elementToProof\">\nHola chicas, </div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1049365370elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1049365370elementToProof\">\nOs reenvio este email de Laura Salvador, </div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1049365370elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1049365370elementToProof\">\nCuando os lleguen los datáfonos (que no a todas, sólo a las que habéis solicitado), confirmadme a este hilo. </div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1049365370elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1049365370elementToProof\">\nImportante la información de <span style=\"color:rgb(200, 38, 19)\"><b><u>PRIORIDAD AL USO DEL DEL BANCO SABADELL. </u></b></span></div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1049365370elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1049365370elementToProof\">\nGracias! </div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br/>\n</div>\n<div id=\"x_1049365370Signature\">\n<table style=\"width:635px\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td style=\"vertical-align:top; width:125px\">\n<p style=\"margin:0.1pt; font-family:Arial; font-size:9pt; color:rgb(61, 61, 63)\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" href=\"https://www.browniespain.com/\"><img alt=\"C2_signature_new_logo_01__cb7068b2-5930-4794-b97f-a67ee155a7af.gif\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6509754&ACTION=FILE\"/></a></p>\n</td>\n<td style=\"vertical-align:top; color:rgb(61, 61, 63); width:230px\">\n<p style=\"margin-top:1em; margin-bottom:1em; font-family:Arial; font-size:9pt\">\n<b>Carla Gutierrez</b><br/>\nÁrea Manager<br/>\n<br/>\n<a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink\" href=\"https://www.facebook.com/browniespain\"><img alt=\"C2_signature_facebook_bfc26366-e954-4190-ac45-5be38d8fae56.png\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6509755&ACTION=FILE\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink\" href=\"https://instagram.com/browniespain\"><img alt=\"C2_signature_instagram_379943a0-18c2-4029-87b4-b83e68045b91.png\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6509756&ACTION=FILE\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img alt=\"C2_signature_youtube(1)_5659ceb8-7ac6-4e34-b0ff-a1e5a8baa296.png\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6509757&ACTION=FILE\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink\" href=\"https://es.linkedin.com/company/brownie\"><img alt=\"C2_signature_linkedin(1)_61e89a04-69ec-42fc-a86d-fbf405cf0f5c.png\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6509758&ACTION=FILE\"/></a></p>\n</td>\n<td style=\"border-left:1px solid rgb(61, 61, 63); padding-left:20px; vertical-align:top; width:280px\">\n<p style=\"margin-top:1em; margin-bottom:1em; font-family:Arial; font-size:9pt\">\n<span style=\"color:rgb(0, 0, 0)\">C/ Castanyer 29<br/>\n08022 - Barcelona, Spain<br/>\n</span><span style=\"color:rgb(61, 61, 63)\">+34 932 377 066<br/>\n+33 <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:rgb(61, 61, 63); margin-top:0px; margin-bottom:0px\">\n650392811</a><br/>\n</span><span style=\"color:rgb(155, 155, 155)\"><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:rgb(155, 155, 155); margin-top:0px; margin-bottom:0px\" href=\"http://www.browniespain.com/\">www.browniespain.com</a></span></p>\n</td>\n</tr>\n<tr>\n<td style=\"vertical-align:top; width:635px\" colspan=\"3\">\n<p style=\"text-align:justify; margin:0.1pt; font-family:Arial; font-size:6pt; color:rgb(186, 186, 186)\">\n<br/>\n</p>\n<p style=\"text-align:justify; margin:0.1pt; font-family:Arial; font-size:6pt; color:rgb(186, 186, 186)\">\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si\n usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</p>\n</td>\n</tr>\n</tbody>\n</table>\n<p style=\"margin:0.1pt; font-family:Arial\"><br/>\n</p>\n<p style=\"margin:0.1pt; font-family:Arial\"><br/>\n</p>\n<p style=\"margin-top:0pt; margin-bottom:5pt; font-family:ARIAL; font-size:10pt\">\n<br/>\n</p>\n</div>\n<div id=\"x_1049365370appendonsend\"></div>\n<hr style=\"width:98%\"/>\n<div id=\"x_1049365370divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" style=\"font-size:11pt\" color=\"#000000\"><b>De:</b> Laura Salvador <laura.salvador@browniespain.com><br/>\n<b>Enviado:</b> jueves, 20 de noviembre de 2025 10:43<br/>\n<b>Para:</b> Area Manager <areamanager@browniespain.com><br/>\n<b>Cc:</b> Eliana Garcia <eliana.garcia@browniespain.com><br/>\n<b>Asunto:</b> Entrega datafonos externos refuerzo Black friday</font>\n<div> </div>\n</div>\n\n<div lang=\"ES\" style=\"\">\n<div class=\"x_WordSection1\">\n<p class=\"x_MsoNormal\">Buenos días</p>\n<p class=\"x_MsoNormal\"> </p>\n<p class=\"x_MsoNormal\">En los próximos días muchas de las tiendas recibirán datafonos externos de refuerzo para Black Friday, lo recibirán las tiendas que han dicho a soporte que lo necesitaban.\n</p>\n<p class=\"x_MsoNormal\"> </p>\n<p class=\"x_MsoNormal\">Recibirán del Banc Sabadell y del banco del que tienen actualmente( La Caixa, Bankinter o Banco Santander). Si reciben los datafonos del\n<b>Banc Sabadell</b>,<u> <b>prioridad</b></u> que utilicen esos por favor, agradecería lo trasladarais a las tiendas.\n</p>\n<p class=\"x_MsoNormal\"> </p>\n<p class=\"x_MsoNormal\">Os lo comento a vosotras directamente ya que indiqué vuestro nombre como persona de contacto de la entidad bancaria para agilizar la gestión.\n</p>\n<p class=\"x_MsoNormal\"> </p>\n<p class=\"x_MsoNormal\">Cualquier problema o duda que tengáis o que tenga la tienda, decídmelo</p>\n<p class=\"x_MsoNormal\"> </p>\n<p class=\"x_MsoNormal\">Gracias</p>\n<p class=\"x_MsoNormal\"> </p>\n<p class=\"x_MsoNormal\">Saludos</p>\n<p class=\"x_MsoNormal\"> </p>\n<table class=\"x_MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"635\" style=\"width:476.25pt\">\n<tbody>\n<tr>\n<td width=\"125\" valign=\"top\" style=\"width:93.75pt; padding:0cm 0cm 0cm 0cm\">\n<p style=\"margin:0.1pt\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img alt=\"image001.gif\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6509759&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">Laura Salvador</span></b><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br/>\n</span><span style=\"font-size:8pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">Accounting and Administration manager</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br/>\n<br/>\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img alt=\"image002.png\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6509760&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img alt=\"image003.png\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6509761&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img alt=\"image004.png\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6509762&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img alt=\"image005.png\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6509763&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"280\" valign=\"top\" style=\"width:210pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:black\">C/ Castanyer 29<br/>\n08022 - Barcelona, Spain<br/>\n</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">+34 932 377 066<br/>\n+33 <a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:rgb(61, 61, 63)\">103</span></a><br/>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt; font-family:"Arial", sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"635\" colspan=\"3\" valign=\"top\" style=\"width:476.25pt; padding:0cm 0cm 0cm 0cm\">\n<p style=\"margin:0.1pt; text-align:justify\"><span style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\"> </span></p>\n<p style=\"margin:0.1pt; text-align:justify\"><span style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y\n privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos\n exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo\n su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje\n al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva\n el mensaje original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p style=\"margin:0.1pt\"><span style=\"font-family:"Arial", sans-serif\"> </span></p>\n<p style=\"margin:0.1pt\"><span style=\"font-family:"Arial", sans-serif\"> </span></p>\n<p class=\"x_MsoNormal\"> </p>\n</div>\n</div>\n</div>\n</blockquote>\n</div>\n</div>",
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