#30539 · INCIDENCIA CON LA ZEBRA - ECI CASTELLANA
ID interno: 10918000009666157
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Hardware
Subcategoría
Zebra RFID40
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
18/11/25, 13:38
Resuelto
18/11/25, 16:29
Actualizado
20/11/25, 16:44
Asignado
Nov 18, 2025 05:08 PM
Respondido
Nov 18, 2025 05:29 PM
Completado
Nov 20, 2025 05:44 PM
First resp. due
Nov 19, 2025 02:38 PM
Due by
Nov 20, 2025 02:38 PM
Tiempo de resolución
2.9 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Miguel Bru
Descripción
Buenos días,
El día de hoy no hemos podido realizar el inventario en Eci Castellana como os hemos comentado esta mañana por teléfono, ya que nos sale en la zebra que no hay suficiente espacio en el dispositivo. Semanas antes nos había pasado igual y hemos intentado eliminar chats y archivos de teams para obtener más espacio, pero no ha funcionado.
Tampoco nos deja recepcionar mercancía y la necesitamos para estos días próximos, ¿podríais revisarlo?
Gracias,
Un saludo!
Resolución
Solucionado.
JSON crudo (detalle completo)
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