#30507 · Precios error en tpv ECI
ID interno: 10918000009652479
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Pricing
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
17/11/25, 10:42
Resuelto
18/11/25, 11:04
Actualizado
20/11/25, 11:44
Asignado
Nov 17, 2025 11:42 AM
Respondido
Nov 18, 2025 12:04 PM
Completado
Nov 20, 2025 12:44 PM
First resp. due
Nov 18, 2025 11:42 AM
Due by
Nov 19, 2025 11:42 AM
Tiempo de resolución
24.4 h
Overdue
NoFirst resp. overdue
SíEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días,
Este finde semana hemos visto que tenemos una ref que nos da error en el ordenador del ECI, os pasamos reporte para que se pueda modificar:
W26-0136-021-103
BLUSA CRUDA DETALLE CHOCKER 55,90€
Muchas gracias!
Eci Palma de Mallorca
BrownieSpain
Resolución
Hola
Cierro ticket ya que esta gestionado la bajada de precios de Special Price.
Un saludo.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div><span class=\"size\" style=\"font-size:18.6667px\">Hola </span><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></div><div><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></div><div><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></div><div><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></div><div><span class=\"size\" style=\"font-size:18.6667px\">Cierro ticket ya que esta gestionado la bajada de precios de Special Price.</span><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></div><div><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></div><div><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></div><div><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></div><div><span class=\"size\" style=\"font-size:18.6667px\">Un saludo.</span><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></div><div><br/></div></div>",
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