#30480 · REPOSICION ZEBRA ECI VIGO
ID interno: 10918000009652015
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Others
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
15/11/25, 9:56
Resuelto
18/11/25, 13:26
Actualizado
20/11/25, 13:44
Asignado
Nov 17, 2025 11:48 AM
Respondido
Nov 17, 2025 11:50 AM
Completado
Nov 20, 2025 02:44 PM
First resp. due
Nov 18, 2025 08:00 AM
Due by
Nov 19, 2025 08:00 AM
Tiempo de resolución
75.5 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Miguel Bru
Descripción
Buenos días,
Debido al cambio de planta y no tener el almacén en la misma planta no pudimos testear hasta hace poco la nueva aplicación de reposición.
Con la que nos hemos dado cuenta de que no nos aparece la opción de stock de almacén y el stock de tienda tampoco es real
¿Podríamos actualizar la aplicación o algo para ver si así nos va correctamente?
Gracias!!
Brownie ECI Vigo
Avda. Gran Vía, 25
C.P.36203, Vigo
Resolución
Al no tener IDPOS y por lo tanto no registrar las ventas en NEDAP, todos los ECI se obtiene la información de ventas y stock de BC y en BC no hay distinción entre zonas de stock.
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