#30365 · RV: EXT: Hemos detectado un nuevo inicio de sesión Metabase, Cristina

{
  "id": "10918000009599631",
  "sla": null,
  "mode": {
    "id": "10918000000168268",
    "name": "CAU",
    "internal_name": "CAU"
  },
  "site": {
    "id": "10918000000794001",
    "name": "HQ",
    "deleted": false,
    "is_default": true
  },
  "tags": [],
  "group": {
    "id": "10918000000199875",
    "name": "Brownie (HQ)",
    "site": {
      "id": "10918000000794001"
    },
    "deleted": false
  },
  "level": {
    "id": "10918000000168252",
    "name": "Nivel 1 - Primera Respuesta"
  },
  "assets": [],
  "impact": {
    "id": "10918000000009652",
    "name": "Afecta al usuario"
  },
  "is_fcr": true,
  "status": {
    "id": "10918000000008029",
    "name": "Cerrada",
    "color": "#006600",
    "stop_timer": false,
    "in_progress": false,
    "internal_name": "Closed"
  },
  "is_read": true,
  "subject": "RV: EXT: Hemos detectado un nuevo inicio de sesión Metabase, Cristina",
  "urgency": {
    "id": "10918000000009529",
    "name": "Alta"
  },
  "category": {
    "id": "10918000000193258",
    "name": "Software",
    "deleted": false
  },
  "email_cc": [
    "soporte@browniespain.com"
  ],
  "email_to": [
    "it@browniespain.com"
  ],
  "priority": {
    "id": "10918000000008169",
    "name": "Normal",
    "color": "#006600"
  },
  "template": {
    "id": "10918000000008023",
    "name": "Incidencia",
    "image": "incident-icon",
    "layouts": [
      {
        "id": "10918000000102032",
        "name": "requester_layout"
      },
      {
        "id": "10918000000102034",
        "name": "technician_layout"
      }
    ],
    "comments": "Interrupción o reducción de la calidad no planificada del Servicio",
    "inactive": false,
    "workflow": null,
    "has_tasks": false,
    "lifecycle": {
      "id": "10918000000183026",
      "name": "Ciclo de vida de una Solicitud",
      "inactive": false,
      "is_published": true
    },
    "checklists": [],
    "created_by": {
      "id": "10918000000007977",
      "name": "System",
      "site": null,
      "phone": null,
      "mobile": null,
      "email_id": null,
      "sms_mail": null,
      "job_title": "",
      "last_name": "",
      "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
      "department": null,
      "first_name": "System",
      "user_scope": "internal_user",
      "employee_id": "",
      "is_vip_user": false,
      "sms_mail_id": null,
      "cost_per_hour": null,
      "is_technician": false
    },
    "is_default": true,
    "sort_index": "1",
    "user_groups": [],
    "created_time": {
      "value": "1169631000000",
      "display_value": "Jan 24, 2007 10:30 AM"
    },
    "has_checklists": false,
    "has_user_group": false,
    "support_groups": [],
    "template_fields": [
      {
        "name": "email_ids_to_notify",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "attachments",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "request_type",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subject",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "description",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "responded_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "mode",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "assets",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "urgency",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "group",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "requester",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "created_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "level",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "resolution.content",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": false,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "impact",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "technician",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "priority",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "due_by_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "first_response_due_by_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "site",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "completed_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char3",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char2",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "category",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subcategory",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "status",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "email_ids_to_notify",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "attachments",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subject",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "description",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "responded_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "assets",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "requester",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "created_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "due_by_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "first_response_due_by_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "site",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "completed_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char3",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "category",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subcategory",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      }
    ],
    "service_category": null,
    "last_updated_time": {
      "value": "1747822830943",
      "display_value": "May 21, 2025 12:20 PM"
    },
    "show_to_requester": true,
    "task_configuration": {
      "trigger_after_approved": false,
      "trigger_after_creation": false,
      "allow_requester_to_view": false,
      "allow_requester_to_select": false
    },
    "is_service_template": false,
    "reference_templates": []
  },
  "workflow": null,
  "email_bcc": [],
  "has_draft": false,
  "has_notes": false,
  "lifecycle": {
    "id": "10918000000183026",
    "name": "Ciclo de vida de una Solicitud",
    "inactive": false,
    "is_published": true
  },
  "requester": {
    "id": "10918000009531231",
    "name": "Patricia Manresa",
    "site": {
      "id": "10918000000794001",
      "name": "HQ",
      "deleted": false,
      "is_default": true
    },
    "phone": null,
    "mobile": null,
    "email_id": "patricia.manresa@browniespain.com",
    "sms_mail": null,
    "job_title": null,
    "last_name": "Manresa",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
    "department": {
      "id": "10918000000174405",
      "name": "Administración",
      "site": {
        "id": "10918000000794001"
      }
    },
    "first_name": "Patricia",
    "user_scope": "internal_user",
    "employee_id": "patricia.manresa",
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": null,
    "is_technician": false
  },
  "created_by": {
    "id": "10918000000007977",
    "name": "System",
    "site": null,
    "phone": null,
    "mobile": null,
    "email_id": null,
    "sms_mail": null,
    "job_title": "",
    "last_name": "",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
    "department": null,
    "first_name": "System",
    "user_scope": "internal_user",
    "employee_id": "",
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": null,
    "is_technician": false
  },
  "department": null,
  "display_id": "30365",
  "is_overdue": false,
  "is_trashed": false,
  "message_id": "<VI2P195MB2958C0528E69BA568857ADA5E6CFA@VI2P195MB2958.EURP195.PROD.OUTLOOK.COM>",
  "resolution": {
    "content": "<div class=\"personalize-wrapper\" style=\"font-family:&quot;Zoho Puvi&quot;, Roboto, sans-serif; font-size:13px\"><div>Dada de alta en Metabase.<br/></div></div>",
    "submitted_by": {
      "id": "10918000005497097",
      "name": "Marc De Mena",
      "site": {
        "id": "10918000000794001",
        "name": "HQ",
        "deleted": false,
        "is_default": true
      },
      "phone": null,
      "mobile": "+34686456544",
      "email_id": "marc.mena.soporte@browniespain.com",
      "sms_mail": null,
      "job_title": "IT Manager",
      "last_name": "De Mena Tomé",
      "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20101730646&t=user&height=60&width=60",
      "department": {
        "id": "10918000000174683",
        "name": "IT",
        "site": {
          "id": "10918000000794001"
        }
      },
      "first_name": "Marc",
      "user_scope": "internal_user",
      "employee_id": "marc.mena",
      "is_vip_user": true,
      "sms_mail_id": null,
      "cost_per_hour": "0",
      "is_technician": true
    },
    "submitted_on": {
      "value": "1762864575873",
      "display_value": "Nov 11, 2025 01:36 PM"
    }
  },
  "technician": {
    "id": "10918000005497097",
    "name": "Marc De Mena",
    "site": {
      "id": "10918000000794001"
    },
    "phone": null,
    "mobile": "+34686456544",
    "email_id": "marc.mena.soporte@browniespain.com",
    "sms_mail": null,
    "job_title": "IT Manager",
    "last_name": "De Mena Tomé",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20101730646&t=user&height=60&width=60",
    "department": {
      "id": "10918000000174683"
    },
    "first_name": "Marc",
    "user_scope": "internal_user",
    "employee_id": "marc.mena",
    "is_vip_user": true,
    "sms_mail_id": null,
    "cost_per_hour": "0",
    "is_technician": true
  },
  "udf_fields": {
    "udf_char2": "Remoto",
    "udf_char3": "No"
  },
  "attachments": [],
  "description": "\n\n\n<div dir=\"ltr\" class=\"zm_1970948694850408904_parse_6872380963942394099\">\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_496354856elementToProof\">\nBuenos días,&nbsp;</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_496354856elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_496354856elementToProof\">\n¿Me podríais dar acceso a la query que creó Cristina con vosotros sobre el stock? Se ve la query en el hilo del email.&nbsp;</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_496354856elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_496354856elementToProof\">\n¡Mil gracias!&nbsp;</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_496354856elementToProof\">\nUn saludo,</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br/>\n</div>\n<div id=\"x_496354856Signature\">\n<table style=\"width:635px\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td style=\"vertical-align:top; width:125px\">\n<p style=\"margin:0.1pt; font-family:Arial; font-size:9pt; color:rgb(61, 61, 63)\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_496354856OWAAutoLink\" id=\"x_496354856OWA845ca4d9-bc53-d67a-be36-eeb24cbac165\" href=\"https://www.browniespain.com/\"><img style=\"width:95px; height:95px; margin-top:0px; margin-bottom:0px\" height=\"95\" width=\"95\" alt=\"New_Logo_01_.gif\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6458968&amp;ACTION=FILE\"/></a></p>\n</td>\n<td style=\"vertical-align:top; color:rgb(61, 61, 63); width:230px\">\n<p style=\"margin-top:1em; margin-bottom:1em; font-family:Arial; font-size:9pt\">\n<b>Patricia Manresa</b><br/>\n<span style=\"font-size:8pt\">Financial Controller</span><br/>\n<br/>\n<a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink OWAAutoLink\" id=\"x_496354856OWA34e71c84-b069-f0e6-0f50-4e4f9b7cf2bc\" href=\"https://www.facebook.com/browniespain\"><img style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6458969&amp;ACTION=FILE\"/></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink OWAAutoLink\" id=\"x_496354856OWAb5b05cd3-f285-08ed-568f-91c6a371f3a0\" href=\"https://instagram.com/browniespain\"><img style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6458970&amp;ACTION=FILE\"/></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink OWAAutoLink\" id=\"x_496354856OWAbef5a7ca-329c-e65d-921a-8a8952b21d85\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6458971&amp;ACTION=FILE\"/></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink OWAAutoLink\" id=\"x_496354856OWA93a5e69d-92d6-1f61-116c-b757b514e451\" href=\"https://es.linkedin.com/company/brownie\"><img style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6458972&amp;ACTION=FILE\"/></a></p>\n</td>\n<td style=\"border-left:1px solid rgb(61, 61, 63); padding-left:20px; vertical-align:top; width:280px\">\n<p style=\"margin-top:1em; margin-bottom:1em; font-family:Arial; font-size:9pt\">\n<span style=\"color:rgb(0, 0, 0)\">C/ Castanyer 29<br/>\n08022 - Barcelona, Spain<br/>\n</span><span style=\"color:rgb(61, 61, 63)\">+34 932 377 066<br/>\n<br/>\n</span><span style=\"color:rgb(155, 155, 155)\"><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:rgb(155, 155, 155); margin-top:0px; margin-bottom:0px\" class=\"x_496354856OWAAutoLink\" id=\"x_496354856OWA2a81862b-fc8c-2335-b5b2-b6fe0921b950\" href=\"http://www.browniespain.com/\">www.browniespain.com</a></span></p>\n</td>\n</tr>\n<tr>\n<td style=\"vertical-align:top; width:635px\" colspan=\"3\">\n<p style=\"text-align:justify; margin:0.1pt; font-family:Arial; font-size:6pt; color:rgb(186, 186, 186)\">\n<br/>\n</p>\n<p style=\"text-align:justify; margin:0.1pt; font-family:Arial; font-size:6pt; color:rgb(186, 186, 186)\">\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com&nbsp;Si\n usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</p>\n</td>\n</tr>\n</tbody>\n</table>\n<p style=\"margin:0.1pt; font-family:Arial\"><br/>\n</p>\n<p style=\"margin:0.1pt; font-family:Arial\"><br/>\n</p>\n<p style=\"margin-top:0pt; margin-bottom:5pt; font-family:ARIAL; font-size:10pt\">\n<br/>\n</p>\n</div>\n<div id=\"x_496354856appendonsend\"></div>\n<div><br/>\n</div>\n<div style=\"font-family:Calibri, Arial, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br/>\n</div>\n<hr style=\"width:98%\"/>\n<div style=\"font-family:Calibri, Arial, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<b>De:</b>&nbsp;Cristina Cardona &lt;cristina.cardona@browniespain.com&gt;<br/>\n<b>Enviado:</b>&nbsp;Lunes, 10 de Noviembre de 2025 16:49<br/>\n<b>Para:</b>&nbsp;Patricia Manresa &lt;patricia.manresa@browniespain.com&gt;<br/>\n<b>Asunto:</b>&nbsp;RV: EXT: Hemos detectado un nuevo inicio de sesión Metabase, Cristina\n</div>\n<div style=\"font-family:Calibri, Arial, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br/>\n</div>\n<p style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\"><span style=\"font-size:11pt\">&nbsp;</span></p>\n<p style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\"><span style=\"font-size:11pt\">&nbsp;</span></p>\n<table style=\"width:476.25pt; border-collapse:collapse; border-spacing:0px\" cellpadding=\"0\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td style=\"padding:0cm; vertical-align:top; width:93.75pt\">\n<p style=\"margin:0.1pt\"><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:blue\"><u><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:blue; margin-top:0px; margin-bottom:0px\" class=\"x_496354856OWAAutoLink\" id=\"x_496354856OWA29e27f52-996e-66ca-17f6-cb71b5b5ab56\" href=\"https://www.browniespain.com/\"><img style=\"width:0.993in; height:0.993in; margin-top:0px; margin-bottom:0px\" height=\"95\" width=\"95\" alt=\"New_Logo_01_.gif\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6458973&amp;ACTION=FILE\"/></a></u></span></p>\n</td>\n<td style=\"padding:0cm; vertical-align:top; width:172.5pt\">\n<p style=\"margin-top:1em; margin-bottom:1em\"><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:rgb(61, 61, 63)\"><b>Cristina Cardona</b><br/>\n</span><span style=\"font-family:Arial, sans-serif; font-size:8pt; color:rgb(61, 61, 63)\">CFO</span><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:rgb(61, 61, 63)\"><br/>\n<br/>\n</span><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:blue\"><u><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:blue; margin-top:0px; margin-bottom:0px\" class=\"x_496354856OWAAutoLink\" id=\"x_496354856OWA59741e00-5013-6478-b11f-6db7e53c6132\" href=\"https://www.facebook.com/browniespain\"><img style=\"width:0.1875in; height:0.1875in; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6458974&amp;ACTION=FILE\"/></a></u></span><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:blue\"><u><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:blue; margin-top:0px; margin-bottom:0px\" class=\"x_496354856OWAAutoLink\" id=\"x_496354856OWA18773218-2e49-9c92-3084-cad95edb82f9\" href=\"https://instagram.com/browniespain\"><img style=\"width:0.1875in; height:0.1875in; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6458975&amp;ACTION=FILE\"/></a></u></span><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:blue\"><u><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:blue; margin-top:0px; margin-bottom:0px\" class=\"x_496354856OWAAutoLink\" id=\"x_496354856OWA6b596a1a-9f26-d1de-1583-489e412ca747\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img style=\"width:0.1875in; height:0.1875in; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6458976&amp;ACTION=FILE\"/></a></u></span><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:blue\"><u><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:blue; margin-top:0px; margin-bottom:0px\" class=\"x_496354856OWAAutoLink\" id=\"x_496354856OWAf199b849-4762-fea7-ea46-b48067b15166\" href=\"https://es.linkedin.com/company/brownie\"><img style=\"width:0.1875in; height:0.1875in; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6458977&amp;ACTION=FILE\"/></a></u></span></p>\n</td>\n<td style=\"border-left:1pt solid rgb(61, 61, 63); padding:0cm 0cm 0cm 15pt; vertical-align:top; width:210pt\">\n<p style=\"margin-top:1em; margin-bottom:1em\"><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:black\">C/ Castanyer 29<br/>\n08022 - Barcelona, Spain<br/>\n</span><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:rgb(61, 61, 63)\">+34 932 377 066<br/>\n+33 <u><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:rgb(61, 61, 63); margin-top:0px; margin-bottom:0px\" class=\"x_496354856OWAAutoLink\" id=\"x_496354856OWA0a10c226-12dc-9148-4f66-5622982bd966\">103</a></u><br/>\n</span><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:rgb(155, 155, 155)\"><u><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:rgb(155, 155, 155); margin-top:0px; margin-bottom:0px\" class=\"x_496354856OWAAutoLink\" id=\"x_496354856OWAdab774e4-6dfa-768f-8d30-fbe54dd80016\" href=\"http://www.browniespain.com/\">www.browniespain.com</a></u></span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0cm; vertical-align:top; width:476.25pt\" colspan=\"3\">\n<p style=\"text-align:justify; margin:0.1pt\"><span style=\"font-family:Arial, sans-serif; font-size:6pt; color:rgb(186, 186, 186)\">&nbsp;</span></p>\n<p style=\"text-align:justify; margin:0.1pt\"><span style=\"font-family:Arial, sans-serif; font-size:6pt; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es\n confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan\n los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos,\n dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com&nbsp;Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar\n el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente\n y nos devuelva el mensaje original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p style=\"margin:0.1pt\"><span style=\"font-family:Arial, sans-serif\">&nbsp;</span></p>\n<p style=\"margin:0.1pt\"><span style=\"font-family:Arial, sans-serif\">&nbsp;</span></p>\n<p style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\"><span style=\"font-size:11pt\">&nbsp;</span></p>\n<div style=\"padding:3pt 0cm 0cm; border-top:1pt solid rgb(225, 225, 225)\">\n<p style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\"><span style=\"font-family:Calibri, sans-serif; font-size:11pt\"><b>De:</b>&nbsp;IT Brownie &lt;it@brownieit.com&gt;<br/>\n<b>Enviado el:</b>&nbsp;martes, 28 de octubre de 2025 15:51<br/>\n<b>Para:</b>&nbsp;Cristina Cardona &lt;cristina.cardona@browniespain.com&gt;<br/>\n<b>Asunto:</b>&nbsp;EXT: Hemos detectado un nuevo inicio de sesión Metabase, Cristina</span></p>\n</div>\n<p style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">&nbsp;</p>\n<p style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\"><span style=\"font-family:Lato, sans-serif\"><img style=\"width:0.0069in; height:0.0069in; margin-top:0px; margin-bottom:0px\" height=\"0\" width=\"0\" src=\"https://ihjahdb.r.bh.d.sendibt3.com/tr/op/sWX6CIYeACp4OqeOLdJQ5lfXG7q9ck1-JQzrMIkVYgJzzo9dGZZbLOUHcHKXegA6wJp2EF0JvB0iHHzjSx_uG5xuYgI0e4KAJa2FAB7iwEB1K-p0lHHHo4sKKAkyBhBhyTMu2FHd8kRiMqF6g3zuowKQpa7ybEn1doMfAD7NX2bAf1-Yh6v9-bR0sFPVOQeyd-A-4vYM8-R5YEkepetihRVuS_py6sXMtgir0Ms0EleH\"/></span></p>\n<div style=\"margin:24pt 48pt; padding:0cm; border-width:1pt; border-style:solid; border-color:rgb(221, 221, 221); border-radius:2px\">\n<h2 style=\"text-align:center; line-height:18pt; background-color:white; margin-right:0cm; margin-left:0cm; font-family:Aptos, sans-serif; font-size:18pt\">\n<span style=\"font-family:Lato, sans-serif; color:rgb(76, 84, 91); font-weight:normal\">We've noticed a new login on your\n</span><span style=\"font-family:Lato, sans-serif; color:blue; font-weight:normal\"><u><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:blue\" class=\"x_496354856OWAAutoLink\" id=\"x_496354856OWA8da6b8e2-0026-1f7b-4183-a58b6f67447f\" href=\"https://ihjahdb.r.bh.d.sendibt3.com/tr/cl/PiVF2W4j68LDj58Dh5Cug_OH9w0nApiaIwepAWrCRP-8uaqrLpcys4qvzcjJsfKBNwcOyOXHg4jCtcCkoWaRas7UrhozXw2k5SuOt6Jt-ooZExQxFiTkOMVacaNZIyOIBBeG0Qk_0PVqfAmAQLrZOroSvyqq0Bbw0CWPcfeX1aQiYufaPa20J5mKYzicvxhYmQsIstFeDwlIjEjyNyaQ4vp2GqYR9f-Zr4-8PWksphJGX3Zfj4vTeG0TBtB7MpzyxuAUyZChOFJRaOWC1mjUQo-cUKXHBSBE4w\">Metabase</a></u></span><span style=\"font-family:Lato, sans-serif; color:rgb(76, 84, 91); font-weight:normal\">&nbsp;account.</span></h2>\n<p style=\"text-align:center; line-height:18pt; background-color:white; margin-top:12pt; margin-bottom:1em\">\n<span style=\"font-family:Lato, sans-serif; color:rgb(97, 109, 117)\">Hi Cristina,</span></p>\n<p style=\"text-align:center; line-height:18pt; background-color:white; margin-top:12pt; margin-bottom:1em\">\n<span style=\"font-family:Lato, sans-serif; color:rgb(97, 109, 117)\">We noticed a login on your\n</span><span style=\"font-family:Lato, sans-serif; color:blue\"><u><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:blue; margin-top:0px; margin-bottom:0px\" class=\"x_496354856OWAAutoLink\" id=\"x_496354856OWA97ae2f23-0496-2511-bd7b-c805362f3037\" href=\"https://ihjahdb.r.bh.d.sendibt3.com/tr/cl/D16aqo9MWxQKUuVVYgNem1VrkPzsWU610w-ssJO5GXACZumR_IOSV8d0aRS_YjPNvQ2KbACuKDyHvhXefjQFjrXcQcwtbOf7dzs2aycSMSazoPsQ5yuI6NfW4H23aS7GMdyEe_heK9uV7-zrsxkaslClje1ZeX7YApZt3UWtBDdrPJgTr_T1nXqb07cABIWYkvUtLkh-AnTpw2B0NWaSsdsOQ7eZsDHBSfJnwvoMdrmfTdMGHB-adB1qS23Qp-hl34XoWPJIiuiE3Twulc4APLnQoAEdCAyktw\">Metabase</a></u></span><span style=\"font-family:Lato, sans-serif; color:rgb(97, 109, 117)\">&nbsp;account\n from a new device.</span></p>\n<p style=\"text-align:center; line-height:18pt; background-color:white; margin-top:12pt; margin-bottom:1em\">\n<span style=\"font-family:Lato, sans-serif; color:rgb(97, 109, 117)\">Browser (Chrome/Windows) - Madrid, Madrid, Spain</span></p>\n<p style=\"text-align:center; line-height:18pt; background-color:white; margin-top:12pt; margin-bottom:1em\">\n<span style=\"font-family:Lato, sans-serif; color:rgb(97, 109, 117)\">If this was you, you can safely disregard this email. If this wasn't you, you should change your password immediately.</span></p>\n</div>\n<div style=\"padding:2pt; border-width:1pt; border-style:solid; border-color:rgb(156, 101, 0)\">\n<p style=\"line-height:12pt; background-color:rgb(255, 235, 156); margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n<span style=\"font-family:Calibri, sans-serif; font-size:10pt; color:rgb(156, 101, 0)\">ATENCIÓN:</span><span style=\"font-family:Calibri, sans-serif; font-size:10pt; color:black\">&nbsp;Este correo electrónico se envió desde fuera de la organización. No haga\n clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</span></p>\n</div>\n<p style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\"><span style=\"font-family:Lato, sans-serif\">&nbsp;</span></p>\n</div>",
  "display_key": {
    "value": "30365",
    "display_value": "30365"
  },
  "due_by_time": null,
  "is_reopened": false,
  "maintenance": null,
  "subcategory": {
    "id": "10918000006900519",
    "name": "Metabase"
  },
  "closure_info": {
    "closure_code": {
      "id": "10918000000044001",
      "name": "Éxito"
    },
    "closure_comments": "Aged request was closed",
    "requester_ack_comments": "Aged request was closed",
    "requester_ack_resolution": false
  },
  "created_time": {
    "value": "1762856980142",
    "display_value": "Nov 11, 2025 11:29 AM"
  },
  "deleted_time": null,
  "is_escalated": false,
  "request_type": {
    "id": "10918000000010009",
    "name": "Petición"
  },
  "time_elapsed": "7596000",
  "assigned_time": {
    "value": "1762863816508",
    "display_value": "Nov 11, 2025 01:23 PM"
  },
  "resolved_time": {
    "value": "1762864575793",
    "display_value": "Nov 11, 2025 01:36 PM"
  },
  "completed_time": {
    "value": "1763037702590",
    "display_value": "Nov 13, 2025 01:41 PM"
  },
  "responded_time": {
    "value": "1762864575873",
    "display_value": "Nov 11, 2025 01:36 PM"
  },
  "approval_status": null,
  "has_attachments": false,
  "unreplied_count": 0,
  "last_updated_time": {
    "value": "1763037702612",
    "display_value": "Nov 13, 2025 01:41 PM"
  },
  "linked_to_request": null,
  "is_service_request": false,
  "completed_by_denial": false,
  "email_ids_to_notify": [
    "it@browniespain.com"
  ],
  "has_linked_requests": false,
  "notification_status": "TECH_REPLY",
  "cancel_flag_comments": null,
  "cancellation_requested": false,
  "is_first_response_overdue": false,
  "request_template_task_ids": [],
  "workflow_instance_details": null,
  "entity_instance_properties": [],
  "first_response_due_by_time": null,
  "request_template_checklist_ids": []
}