#30321 · PT sobres regalos
ID interno: 10918000009550835
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Intercambio ficheros OL
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
7/11/25, 14:43
Resuelto
11/11/25, 11:53
Actualizado
13/11/25, 12:41
Asignado
Nov 11, 2025 08:49 AM
Respondido
Nov 11, 2025 12:53 PM
Completado
Nov 13, 2025 01:41 PM
First resp. due
Nov 10, 2025 03:43 PM
Due by
Nov 11, 2025 03:43 PM
Tiempo de resolución
93.2 h
Overdue
NoFirst resp. overdue
SíEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenas tardes,
Que sepáis que hoy hemos validado al 59% porque nos falto una caja de sobre regalos que venían 150 unidades. En verdad no nos faltó, pero no tienen RFIDS y claro se suben como PT. Lo raro que es una caja que nos llegó el lunes y manualmente no está el PT para poder validar los sobres. Yo creo que se validó el lunes pero os pregunto así aseguramos 013001188772.
Gracias de antemano,
Un saludo,
Resolución
Hola chicas
la única validación que se debe hacer de manera manual es la que contenga estas bolsas, ya que no tienen RFID.
Un saludo.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola chicas<br/></div><div><br/></div><div>la única validación que se debe hacer de manera manual es la que contenga estas bolsas, ya que no tienen RFID.<br/></div><div><br/></div><div>Un saludo.</div></div>",
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