#30205 · BIZNEO
ID interno: 10918000009501085
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Bizneo
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
3/11/25, 16:00
Resuelto
—
Actualizado
4/11/25, 15:29
Asignado
Nov 4, 2025 08:23 AM
Respondido
—
Completado
—
First resp. due
Nov 4, 2025 05:00 PM
Due by
Nov 5, 2025 05:00 PM
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días;
La plataforma de Bizneo nos está dado problemas a la hora de los fichajes, nos sabemos muy bien cuál es la incidencia. Te tienes que meter en la plataforma, luego salir y darle a la cámara para que escanee el QR, cuando siempre hemos hecho la foto desde la cámara y nos ha saltado el cronometro para fichar. No se si nos podéis decir algo, quedamos a la espera.
Gracias
JSON crudo (detalle completo)
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