#30155 · Sistema Rossio
ID interno: 10918000009421621
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Contraseñas Navegador
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
31/10/25, 10:40
Resuelto
3/11/25, 7:37
Actualizado
5/11/25, 8:37
Asignado
Nov 3, 2025 07:59 AM
Respondido
Nov 3, 2025 08:37 AM
Completado
Nov 5, 2025 09:37 AM
First resp. due
Nov 3, 2025 11:40 AM
Due by
Nov 4, 2025 11:40 AM
Tiempo de resolución
69.0 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
OLÁ
No rossio nao estamos a conseguir aceder nem ao Power BI, nem conseguimos fazer Tax Free porque está sempre a pedir o usuário e a palavra pass.
Preciso por favor que vejam o que está a acontecer e que as reponham por favor.
Como tinha os TPV encerrados quando cheguei, quando liguei ele perdeu as pass e usernames todos que tinha guardado.
O que temos guardado
NEDAP
Username:plazarossio@browniespain.com
Pass: Brownie2025!
Tax Free
Username: mX620711S
Pass: Browni3@2025++
Nenhum esta a funcionar.
Atentamente
Ana Patricia Duarte
Resolución
Hola
La contraseña de Nedap nueva es:
BrownieRossio25.
La de nedap nueva es:
BrownieRossio25.
Apuntarla y guardarla.
Un saludo.
JSON crudo (detalle completo)
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