#30044 · TÍQUET PERDIDO
ID interno: 10918000009372747
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Others
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
27/10/25, 19:33
Resuelto
30/10/25, 11:13
Actualizado
1/11/25, 11:35
Asignado
Oct 29, 2025 08:19 AM
Respondido
Oct 28, 2025 08:28 AM
Completado
Nov 1, 2025 12:35 PM
First resp. due
Oct 29, 2025 08:00 AM
Due by
Oct 30, 2025 08:00 AM
Tiempo de resolución
63.7 h
Overdue
SíFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Miguel Bru
Descripción
Buenas tardes,
Hoy ha venido a tienda una clienta llamada Mar queriendo hacer una devolución de la chaqueta de ante marrón (w26-0643-001-700) el problema es que no encuentra el tíquet. Hemos intentado recuperarlo nosotras llamando a rambla (lo compró allí) y pagó en efectivo, pero ha sido imposible encontrarlo. Nos preguntábamos si vosotros podéis localizarlo ya que tiene ficha de clienta, pero nosotras no podemos acceder del todo al listado. Su número de tlf. es 607307809.
Estamos atentas a cualquier información,
Muchas gracias 😊
Resolución
No se ha podido encontrar el ticket de compra.
JSON crudo (detalle completo)
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