#29985 · Incidencia con TPV al cierre y Stock Valladolid
ID interno: 10918000009340927
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Procedimientos BC
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
24/10/25, 15:13
Resuelto
12/11/25, 9:20
Actualizado
14/11/25, 9:42
Asignado
Oct 27, 2025 02:48 PM
Respondido
Nov 12, 2025 10:20 AM
Completado
Nov 14, 2025 10:42 AM
First resp. due
Oct 27, 2025 05:13 PM
Due by
Oct 28, 2025 05:13 PM
Tiempo de resolución
450.1 h
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: N1 Support
Descripción
Buenas tardes,
Abrí incidencia hace unos días para comentaros que no nos aparece stock de Valladolid al consultarlo, se arregló en Salamanca (tienda calle) pero aquí en Eci no.
Por otro lado tenemos que forzar el cierre de caja casi todos los días, ya que nos da error. He puesto al corriente de todo esto y se intentará solucionar, pero abro incidencia para que quede constancia y modo recordatorio.
Saludos y gracias!!!
Resolución
Solved
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