#29887 · Lentitud TPVs PSG
ID interno: 10918000009326811
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Hardware
Subcategoría
Pc's
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Ventas
Request Type
Incidencia
Creado
21/10/25, 13:33
Resuelto
21/10/25, 14:30
Actualizado
23/10/25, 14:31
Asignado
Oct 21, 2025 03:33 PM
Respondido
Oct 21, 2025 04:30 PM
Completado
Oct 23, 2025 04:31 PM
First resp. due
Oct 22, 2025 03:33 PM
Due by
Oct 23, 2025 03:33 PM
Tiempo de resolución
1.0 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: N1 Support
Descripción
Buenos días,
Hemos estado revisando el rendimiento de los TPV de Paris Saint Germain. Creemos que la lentitud es debido a que el TPV que hace de Servidor (TPV1) está sobrecargado.
El TPV1 se debería usar únicamente para vender, e intentar no abrir ventanas de google chrome, excel, teams etc... ya que consumen recursos.
He dejado instalado en el TPV2 la app vpn forticlient para que os podáis conectar al servidor de central, y en el escritorio las carpetas de la tienda del servidor.
Probad a funcionar así al menos unos días para probar y cualquier cosa comentamos!!!
Saludos
Hemos estado revisando el rendimiento de los TPV de Paris Saint Germain. Creemos que la lentitud es debido a que el TPV que hace de Servidor (TPV1) está sobrecargado.
El TPV1 se debería usar únicamente para vender, e intentar no abrir ventanas de google chrome, excel, teams etc... ya que consumen recursos.
He dejado instalado en el TPV2 la app vpn forticlient para que os podáis conectar al servidor de central, y en el escritorio las carpetas de la tienda del servidor.
Probad a funcionar así al menos unos días para probar y cualquier cosa comentamos!!!
Saludos
Resolución
-
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"description": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\">Buenos días,<br/><br/>Hemos estado revisando el rendimiento de los TPV de Paris Saint Germain. Creemos que la lentitud es debido a que el TPV que hace de Servidor (TPV1) está sobrecargado.<br/><br/>El TPV1 se debería usar únicamente para vender, e intentar no abrir ventanas de google chrome, excel, teams etc... ya que consumen recursos.<br/>He dejado instalado en el TPV2 la app vpn forticlient para que os podáis conectar al servidor de central, y en el escritorio las carpetas de la tienda del servidor.<br/><br/>Probad a funcionar así al menos unos días para probar y cualquier cosa comentamos!!!<br/><br/>Saludos</div>",
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