#29882 · Eliminar PT - ECI Salamanca
ID interno: 10918000009317883
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Recepción de Mercancía
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
21/10/25, 11:13
Resuelto
21/10/25, 13:57
Actualizado
23/10/25, 14:31
Asignado
Oct 21, 2025 03:55 PM
Respondido
Oct 21, 2025 03:55 PM
Completado
Oct 23, 2025 04:31 PM
First resp. due
Oct 22, 2025 01:13 PM
Due by
Oct 23, 2025 01:13 PM
Tiempo de resolución
2.7 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: N1 Support
Descripción
Buenos días.
Existen una serie de PTs procedentes de CENTRAL, del día 8/10, en recepciones pendientes que necesitamos que sean eliminados, pues ya tenemos ese stock cargado en nuestra tienda.
Son los siguientes:
-
PT525555
-
PT525823
-
PT526793
-
PT526881
-
PT526954
También necesitamos que nos eliminen dos PTS por el mismo motivo, ambos con fecha 16/10/2025:
-
Procedente de ECI SANCHINARRO: PT531607
-
Procedente de ECI POZUELO: PT531584
Muchas gracias,
un saludo.
Resolución
Revisado
JSON crudo (detalle completo)
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},
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"description": "\n\n\n<div dir=\"ltr\" class=\"zm_175992525950546703_parse_467192691853612402\">\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_638865109elementToProof\">\nBuenos días.</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_638865109elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_638865109elementToProof\">\nExisten una serie de PTs procedentes de CENTRAL, del día 8/10, en recepciones pendientes que necesitamos que sean eliminados, pues ya tenemos ese stock cargado en nuestra tienda.</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_638865109elementToProof\">\nSon los siguientes:</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_638865109elementToProof\">\n<br/>\n</div>\n<ul style=\"margin-top:0px; margin-bottom:0px\">\n<li style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<div class=\"x_638865109elementToProof\">PT525555</div>\n</li><li style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<div class=\"x_638865109elementToProof\">PT525823</div>\n</li><li style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<div class=\"x_638865109elementToProof\">PT526793</div>\n</li><li style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<div class=\"x_638865109elementToProof\">PT526881</div>\n</li><li style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<div class=\"x_638865109elementToProof\">PT526954</div>\n</li></ul>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_638865109elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_638865109elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_638865109elementToProof\">\nTambién necesitamos que nos eliminen dos PTS por el mismo motivo, ambos con fecha 16/10/2025:</div>\n<ul style=\"margin-top:0px; margin-bottom:0px\">\n<li style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<div class=\"x_638865109elementToProof\">Procedente de ECI SANCHINARRO: PT531607</div>\n</li><li style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<div class=\"x_638865109elementToProof\">Procedente de ECI POZUELO: PT531584</div>\n</li></ul>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_638865109elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_638865109elementToProof\">\nMuchas gracias, </div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_638865109elementToProof\">\nun saludo.</div>\n</div>",
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"id": "10918000000406252",
"name": "Recepción de Mercancía"
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"value": "1761229916363",
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},
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"value": "1761054959273",
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"value": "1761229916377",
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"value": "1761131608446",
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},
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}