#29871 · RE: inventario PSG 96.9 -17 +199
ID interno: 10918000009317739
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Inventarios
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Ventas
Request Type
Incidencia
Creado
21/10/25, 9:29
Resuelto
21/10/25, 13:11
Actualizado
23/10/25, 13:31
Asignado
Oct 21, 2025 12:25 PM
Respondido
Oct 21, 2025 03:11 PM
Completado
Oct 23, 2025 03:31 PM
First resp. due
Oct 22, 2025 11:29 AM
Due by
Oct 23, 2025 11:29 AM
Tiempo de resolución
3.7 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos dias,
Hace 2 semanas que no nos validéis los inventarios el viernes por la mañana. Esto nos perjudica!! Primero porque alguien entra a las 9h para hacer el inventario, y luego porque no nos permite asegurar que el stock es correcto.
Por favor, mañana entra de nuevo la Store a las 9h para hacer el inventario otra vez, me podéis asegurar que lo validarais? Y el viernes de nuevo haremos otro después de la entrega de mercancía del jueves para asegurar que todo vaya bien porque dede un mes el stock de la tienda no es correcto. Hemos identificado varios errores y también afecta la reposición.
Muchas gracias por vuestra ayuda rapida,
Un saludo,
|
Meryl Bertrand |
C/
Castanyer 29 |
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La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
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De : París Saint Germain <parissaintgermain@browniespain.com>
Envoyé : vendredi 17 octobre 2025 09:45
À : IT <it@browniespain.com>; Meryl Bertrand <meryl.bertrand@browniespain.com>
Objet : inventario PSG 96.9 -17 +199
hola
adjunto el inventario tenemos muchos positivos desde un mes... sabes de donde vienen?
gracias
Anissa
Resolución
Buenos dias, Meryl
Tal y como hablamos por teléfono confirmamos que ya que estoy de regreso se confirmara todo.
Un saludo.
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Buenos dias, Meryl<br/></div><div><br/></div><div>Tal y como hablamos por teléfono confirmamos que ya que estoy de regreso se confirmara todo.<br/></div><div><br/></div><div>Un saludo.</div></div>",
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"description": "\n\n\n\n<div style=\"\" class=\"zm_2436056713776037325_parse_3535740501261715570\">\n<div class=\"x_810402866WordSection1\">\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\">Buenos dias,\n</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\"> </span></p>\n<p class=\"MsoNormal\"><span lang=\"ES\" style=\"font-size:11pt\">Hace 2 semanas que no nos validéis los inventarios el viernes por la mañana. Esto nos perjudica!! Primero porque alguien entra a las 9h para hacer el inventario, y luego\n porque no nos permite asegurar que el stock es correcto. </span></p>\n<p class=\"MsoNormal\"><span lang=\"ES\" style=\"font-size:11pt\"> </span></p>\n<p class=\"MsoNormal\"><span lang=\"ES\" style=\"font-size:11pt\">Por favor, mañana entra de nuevo la Store a las 9h para hacer el inventario otra vez, me podéis asegurar que lo validarais? Y el viernes de nuevo haremos otro después de\n la entrega de mercancía del jueves para asegurar que todo vaya bien porque dede un mes el stock de la tienda no es correcto. Hemos identificado varios errores y también afecta la reposición.</span></p>\n<p class=\"MsoNormal\"><span lang=\"ES\" style=\"font-size:11pt\"> </span></p>\n<p class=\"MsoNormal\"><span lang=\"ES\" style=\"font-size:11pt\">Muchas gracias por vuestra ayuda rapida,\n</span></p>\n<p class=\"MsoNormal\"><span lang=\"ES\" style=\"font-size:11pt\"> </span></p>\n<p class=\"MsoNormal\"><span lang=\"ES\" style=\"font-size:11pt\">Un saludo,</span></p>\n<div>\n<p><span lang=\"ES\" style=\"font-size:10pt; font-family:"Arial", sans-serif\"> </span><span lang=\"ES\" style=\"font-size:10pt; font-family:"Arial", sans-serif\"></span></p>\n<p><span lang=\"ES\" style=\"font-size:10pt; font-family:"Arial", sans-serif\"> </span></p>\n<table class=\"x_810402866MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">Meryl Bertrand</span></b><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br/>\n</span><span style=\"font-size:8pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">Country Manager France</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br/>\n<br/>\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"19\" height=\"19\" style=\"width:0.1944in; height:0.1944in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6228580&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"19\" height=\"19\" style=\"width:0.1944in; height:0.1944in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6228581&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"19\" height=\"19\" style=\"width:0.1944in; height:0.1944in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6228582&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"19\" height=\"19\" style=\"width:0.1944in; height:0.1944in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6228583&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span lang=\"ES\" style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">C/</span><span lang=\"ES\" style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">\n</span><span lang=\"ES\" style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">Castanyer 29</span><span lang=\"ES\" style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br/>\n</span><span lang=\"ES\" style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">08022 - Barcelona, Spain</span><span lang=\"ES\" style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br/>\n</span><span lang=\"ES\" style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">+34 932 377</span><span lang=\"ES\" style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">\n</span><span lang=\"ES\" style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">066</span><span lang=\"ES\" style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br/>\n</span><span lang=\"ES\" style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">+33 </span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><a target=\"_blank\" rel=\"noopener noreferrer\"><span lang=\"ES\" style=\"color:rgb(61, 61, 63); text-decoration:none\">678134649</span></a></span><span lang=\"ES\" style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br/>\n</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span lang=\"ES\" style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">\n</span><span lang=\"ES\" style=\"font-size:9pt; font-family:"Arial", sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size:9pt; font-family:"Arial", sans-serif\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9097in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6228584&ACTION=FILE\" alt=\"FIRMA CORPORATIVA MAIL021025.jpg\"/></span><span style=\"font-size:9pt; font-family:"Arial", sans-serif\"> </span><span style=\"font-size:9pt; font-family:"Arial", sans-serif\">\n</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif\"> </span><span style=\"font-size:9pt; font-family:"Arial", sans-serif\">\n</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif\"> </span><span style=\"font-size:9pt; font-family:"Arial", sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"text-align:justify\"><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL,</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">es confidencial y privilegiada, y está</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">destinada a ser leída sólo por</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">la normativa, usted podrá</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">ejercer sus derechos de acceso, rectificación,</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">limitación de tratamiento, supresión, portabilidad y oposición/revocación,</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">en los términos que establece la normativa vigente en materia de</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">protección de datos, dirigiendo su petición a la dirección postal c/</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">Neptú, 14</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">–Bajos de 08006 Barcelona o bien a través de correo electrónico</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">personal@browniespain.com Si usted lee este mensaje y no es el</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">destinatario señalado, el empleado o el agente responsable de entregar el</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">mensaje al destinatario, o ha recibido esta comunicación por error, le</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">informamos que está</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">totalmente prohibida, y puede ser ilegal, cualquier</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">divulgación, distribución o reproducción de esta comunicación, y le</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">original a la dirección arriba mencionada.</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\"></span></p>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<p class=\"MsoNormal\"><span lang=\"ES\" style=\"font-size:11pt\"> </span></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span lang=\"FR\" style=\"font-size:11pt; font-family:"Calibri", sans-serif\">De :</span></b><span lang=\"FR\" style=\"font-size:11pt; font-family:"Calibri", sans-serif\"> París Saint Germain <parissaintgermain@browniespain.com>\n<br/>\n<b>Envoyé :</b> vendredi 17 octobre 2025 09:45<br/>\n<b>À :</b> IT <it@browniespain.com>; Meryl Bertrand <meryl.bertrand@browniespain.com><br/>\n<b>Objet :</b> inventario PSG 96.9 -17 +199</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\"> </p>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">hola </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">adjunto el inventario tenemos muchos positivos desde un mes... sabes de donde vienen? </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">gracias</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">Anissa </span></p>\n</div>\n</div>\n</div>",
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