#29848 · ERROR PRECIO DE LIBRETA
ID interno: 10918000009317361
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Pricing
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
20/10/25, 12:46
Resuelto
22/10/25, 10:58
Actualizado
24/10/25, 11:32
Asignado
Oct 21, 2025 08:39 AM
Respondido
Oct 22, 2025 12:58 PM
Completado
Oct 24, 2025 01:32 PM
First resp. due
Oct 21, 2025 02:46 PM
Due by
Oct 22, 2025 02:46 PM
Tiempo de resolución
46.2 h
Overdue
NoFirst resp. overdue
SíEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días,
La libreta w26-0777-003-507 sale a 15,90e en el TPV ECI y en el de Brownie, nosotras lo tenemos etiqueta de SPECIAL a 9,90e, el precio que salía en la web, pero acabamos de entrar y ahora el precio online es de 6,16e. Queríamos saber cuál es el precio real de esta agenda, ya que no sabemos si cambiarle la etiqueta de special, al precio mas bajo, o directamente quitársela.
Un saludo,
ECI Sorolla.
Resolución
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola<br/></div><div><br/></div><div>Ya hemos enviado la corrección de este articulo que deberá estar activo para mañana.<br/></div><div><br/></div><div>Un saludo.</div></div>",
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_1888421180734391726_parse_722272110753274016\">\n<div class=\"x_501157448WordSection1\">\n<p class=\"MsoNormal\">Buenos días,</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">La libreta w26-0777-003-507 sale a 15,90e en el TPV ECI y en el de Brownie, nosotras lo tenemos etiqueta de SPECIAL a 9,90e, el precio que salía en la web, pero acabamos de entrar y ahora el precio online es de 6,16e. Queríamos saber cuál\n es el precio real de esta agenda, ya que no sabemos si cambiarle la etiqueta de special, al precio mas bajo, o directamente quitársela.\n</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Un saludo,</p>\n<p class=\"MsoNormal\">ECI Sorolla. </p>\n</div>\n</div>",
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