#29693 · Solicitud visibilidad Ventas ONLINE

ID interno: 10918000009245211

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Estado

Cerrada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Software

Subcategoría

Power BI

Tipo

Petición

Canal

E-Mail

SLA

Grupo

Brownie (HQ)

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Javier González

Técnico

Mijalis Alexandros Méndiz

Departamento

Distribución

Request Type

Petición

Creado

14/10/25, 10:56

Resuelto

15/10/25, 8:02

Actualizado

17/10/25, 8:29

Asignado

Oct 15, 2025 09:29 AM

Respondido

Oct 15, 2025 10:02 AM

Completado

Oct 17, 2025 10:29 AM

First resp. due

Due by

Tiempo de resolución

21.1 h

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Mijalis Alexandros Méndiz

Descripción

Hola

 

Necesitamos que los siguientes perfiles tengan acceso a la venta del canal online de su país:

 

@Meryl Bertrand acceso a las ventas ONLINE FRANCIA.

@Teresa Nunes Acceso a las Ventas de ONLINE PORTUGAL.

@Marta Maciel acceso a las ventas de ONLINE PORTUGAL.

 

Chicas, es importante que cuando tengáis este acceso, desclikeis esta opción para que nos oscompute como venta, es simplemente para que tengáis visbilidad de lo que se vende en total país y podáis tomar acciones que repercutan a ambos canales.

 

Gracias

 

 

Javier Gonzalez
Head of Retail

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+34 618471667
www.browniespain.com

FIRMA CORPORATIVA MAIL021025.jpg      

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

 

Resolución

Hola buenos días!

Ya se ha habilitado la tienda Online para Portugal y Francia en los informes de Retail. Por favor, probar que funciona correctamente.

Saludos.
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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_901241309815762642_parse_7290662694779789727\">\n<div class=\"x_352603811WordSection1\">\n<p class=\"MsoNormal\">Hola</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Necesitamos que los siguientes perfiles tengan acceso a la venta del canal online de su país:</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\"><a target=\"_blank\" rel=\"noopener noreferrer\" id=\"x_352603811OWAAMBFB353928AE64BD880D6F11DA2C1E89A\" href=\"mailto:meryl.bertrand@browniespain.com\"><span style=\"font-family:&quot;Aptos&quot;, sans-serif; text-decoration:none\">@Meryl Bertrand</span></a> acceso a las ventas ONLINE FRANCIA.</p>\n<p class=\"MsoNormal\"><a target=\"_blank\" rel=\"noopener noreferrer\" id=\"x_352603811OWAAM9D9C69CE36584BE29AEE7ED79A7DCCFA\" href=\"mailto:teresa.nunes@browniespain.com\"><span style=\"font-family:&quot;Aptos&quot;, sans-serif; text-decoration:none\">@Teresa Nunes</span></a> Acceso a las Ventas de ONLINE PORTUGAL.</p>\n<p class=\"MsoNormal\"><a target=\"_blank\" rel=\"noopener noreferrer\" id=\"x_352603811OWAAM7047B851B3DE4A68AEF366D0D63EA2C0\" href=\"mailto:marta.maciel@browniespain.com\"><span style=\"font-family:&quot;Aptos&quot;, sans-serif; text-decoration:none\">@Marta Maciel</span></a> acceso a las ventas de ONLINE PORTUGAL.</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Chicas, es importante que cuando tengáis este acceso, desclikeis esta opción para que nos oscompute como venta, es simplemente para que tengáis visbilidad de lo que se vende en total país y podáis tomar acciones que repercutan a ambos canales.</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Gracias</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<table class=\"x_352603811MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">Javier Gonzalez</span></b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br/>\n</span><span style=\"font-size:8pt; color:rgb(61, 61, 63)\">Head of Retail</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br/>\n<br/>\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6186176&amp;ACTION=FILE\"/></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6186177&amp;ACTION=FILE\"/></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6186178&amp;ACTION=FILE\"/></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6186179&amp;ACTION=FILE\"/></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">C/ Castanyer 29<br/>\n08022 - Barcelona, Spain<br/>\n+34 932 377 066<br/>\n+34&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:rgb(61, 61, 63)\">618471667</span></a><br/>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size:9pt\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9083in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6186180&amp;ACTION=FILE\" alt=\"FIRMA CORPORATIVA MAIL021025.jpg\"/>&nbsp; &nbsp; &nbsp;&nbsp;</span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"margin-bottom:12pt; text-align:justify\"><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada,\n y está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"> </span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento\n de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos,\n dirigiendo su petición a la dirección postal c/ Neptú, 14</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">–Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje\n al destinatario, o ha recibido esta comunicación por error, le informamos que está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección\n arriba mencionada.</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"></span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n</div>",
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